Hilton Garden Inn Sudbury

No coffee in the room when we got some the coffee machine didn’t work.

A little confusion checking in and smooth thereafter

Everything was great and I like that you can text the staff. Pillows are not the best but not a huge issue

Highly recommend! Our stay was amazing in every way. Grateful

Staff was wonderful. Dining exceptional. I would suggest having actual glasses in the rooms. Well done!!

Free breakfast would be great

clean, convenient, great breakfast, friendly staff

All good 👍...............

Very clean, helpful staff.

Everything was beyond expectations. Easy access and quick check in

One of the best hotels I have stayed at in a very long time! The hotel was extremely clean and everything was top-notch. The lobby, the common areas, the parking lot - spotless! The room was also very large and comfortable to spend time in. The staff all need a big bonus for a job well done. We have stayed at a few hotels this summer on our tour of northern Ontario and some of the hotels have been awful. So it was such a pleasure to discover this gem in Sudbury.

Property was nicely located in walking distance to many restaurants. The hotel however I feel is over priced for such a small room. Just minutes down the road is a microtel that is much cheaper and has the same quality of services. The parking is very tight for full-size trucks like most now of days. I do not believe I will stay at this hotel again.

Good bel endroit pres de tout

Nice place to stay with family.

Near the Keg

Chair in the room had a coffee spill or bodily fluids that I did not notice. Sat on it with a white skirt and soiled it and had to change.

We had a very disappointing experience at the Hilton Garden Inn in Sudbury. We were in town for my grandfather's funeral, travelling with our two young daughters, both under the age of five. After a long drive, we arrived at the hotel around 11:00 p.m., exhausted and ready to get the kids to bed. When we checked in, we were told that the only room they had available had a broken air conditioner. This was during a major heat wave, with temperatures around 40°C. There was no way we could safely stay in that room with two small children, especially after paying over $700 for a two-night stay. What made the situation even more frustrating was how it was handled. No one called us ahead of time to let us know there was an issue, despite clearly knowing the room was uninhabitable. The staff also made no effort to help us find alternative accommodations or offer any meaningful solution. After arriving late at night with two tired children and already dealing with the stress of attending a funeral, we were left to figure everything out on our own. This level of customer service was incredibly disappointing and far below what I would expect from a Hilton property. I hope the hotel improves how it communicates with guests and handles situations like this in the future so no other family has to go through the same experience.

It was only a 1 night stay but I thoroughly enjoyed my stay. Excellent location, close to restaurants, Costco and the highway. Beautiful facility and well kept.

Very clean great staff. Breakfast was excellent also. Close to everything.

Great staff n fabulous meals