Hilton Chengdu

整体环境和价位比较来说性价比还是很高的

因为工作也帮同事预订了这里，整体很满意，交通方便，闹中取静，周边餐饮很丰富。酒店干净服务好，早餐丰富，推荐！

因为项目原因，几次到成都都住希尔顿了，交通方便，位置熟悉，服务也好，下次还会继续选择这里

非常好的商务型酒店，交通方便，早餐丰盛。

Very good staff attitude and very helpful. Very clean room and facility.

早餐十分美味，頂層泳池景觀一流！執房姨姨十分友善！酒店附近多了很食肆，有糖水店，火鍋店，十分方便！有機會一定會再來！

酒店的管理不错。周围生活配套少了些。

服務人員友善，值得推薦

抵達當天成都飄下初雪覺得很幸運也很幸福～ 飯店人員主動問候、服務貼心 客房乾淨舒適、早餐豐盛多樣化 希望很快可以再見面！

服務人員都很親切熱情主動協助，給我印象很深刻好體貼哦！

there was no hot water at the bathtub and no double bed when check in, the hotel gave me complimentary breakfast as compensation

晚上到酒店被升级到套房，真的很大，很舒适

員工態度一流，房間很清㓗，但真的很遠，到春熙路要坐十幾個站地鐵！酒店食品頗貴，但洒店旁邊有7-11，暫可解決飲食問題！

住了七天，感覺早餐很好，菜色豐富，食材新鮮，早餐廚師大都是四川大媽，溝通有點卡卡的，與希爾頓的星級有點不搭。 客房服務非常好，因為我喝水量大，還特別為我加了幾瓶水，好溫馨。

早餐比较简单，其他都很好，特别是洗浴产品

整體入住感覺良好，大堂服務員欣勤及西餐食品質數高。

Fitness and swimming pool were perfect

Terrible Experience at Hilton Cheng – Extremely Rude and Disrespectful Staff I am utterly appalled by the unprofessional and offensive treatment I received from the front desk staff during my check-in, and I feel compelled to share this appalling experience to warn other guests. When I arrived, I was struggling with knee pain, so my cousin offered to help carry my bag. At check-in, the staff first grilled us about whether my cousin would be staying with me; I clearly said no. We then asked if he could accompany me upstairs to my room since I was in discomfort, and they refused, citing the need for his ID—which we understood, so we dropped the request as my cousin didn’t have his ID with him anyway. What happened next left me stunned and humiliated. The front desk staff then informed me that the "emergency kit" in the room would be chargeable, listing out items included—and explicitly mentioned condoms. Confused and already feeling uneasy, I simply asked if toothbrushes would also be chargeable. Instead of a straightforward answer, as I walked away, I heard the entire front desk team burst into loud, mocking laughter. It wasn’t until later that night that the full weight of their behavior sank in: they had obviously assumed I was a sex worker, and their inappropriate comment about condoms, followed by that derisive laughter, was a deliberate insult. To make matters worse, I have stayed at numerous Hilton properties before, and never once has any staff member mentioned

Checkup was complicated, the staff wasn't clear on how to process our booking with hotels.com. The restaurant upstairs had very limited drink and food options. Breakfast was excellent though and the rooms were great.

The room is a little worn out Lighting is not good in the room Air conditioning is poor and does not function at all