Hilton Dali Resort and Spa

在半山腰上,且飯店不提供接駁服務,出去都需叫計程車,但有時會叫不到車...... 風景優美,但若不是自駕,需考慮交通問題

If this is considered a 5 star hotel then it’s pretty disappointing, there is no water in the gym until I asked for a refill. Toilets in the common area need significant improvement and more frequent cleaning. The view in the lobby is great, but the view from the so-called ‘lake view room’ is just a side view of the lake.

很棒的酒店，很適合家庭旅遊。唯一缺點是我住的房間洗手間天花滴水，加上坐廁板很幼，不舒服

The location and facility are good. BUT front desk staff Lucky LI (Xiaoting Li)’s service was terrible, I was shocked and I never met such a case. My train departs at 4pm so I requested 2 pm check out which was approved after I talked with room service line, my 4 years daughter stayed with me and my 70 aged parents stayed in another room, we all booked executive sea view rooms for better service. BUT when we come back a little bit after 12 pm we can not open the doors for both rooms so I had to walk to front desk to validate the key, unfortunately after I tried again after validation, the door still couldn’t be opened. We were too tired so we requested to send a staff to help to open, but nothing happened after we waited for a while, then I had to call again to ask the front desk to open for us, due to we tried 3 times already, finally after half an hour waiting outside, we were able to enter into two executive rooms we booked. In addition, before 2pm we received a call front front desk to push us to check out quickly. I can not bear it due to the I am traveling with my 4 years daughter and aged parents, it disturbed all my day. I wish the hotel could understand how bad I feel after I met such a service, especially with my daughter and aged parents waited long time for opening the door.

地理位置風景極优，飯店新盈

如果您有自己的交通工具，那麼這家飯店好極了，您可以來住。但如果您自己沒有交通工具，那麼恭喜您，這家飯店方圓數里之內沒有賣任何東西的任何店面，完全是荒山野嶺圍繞著一批剛蓋好還大部分空置的別墅。飯店的接駁車下午5:20 從古城回飯店，但一般來說您不會那麽早就回飯店，所以一定還得自己叫車，那麼叫到的車都不願意照錶計價，要另外加錢，原因就是他送你上去自己一定是空車下山，總而言之交通非常不方便。

位置非常偏僻，遠離市中心，建議酒店提供適合及具頻繁的交通予住客來往市中心以及機場。 自助早餐選擇不多。另外面包類素質令人失望，很乾和硬。

酒店整体设施不错，但是，位置有点偏僻了，前往的道路让人感觉还没修整好，而且旁边有工地。

超级棒～酒店风景超级棒～服务业很好 早餐也很好～超棒的一次体验

Nice view from the hotel room, friendly and helpful staffs. Definitely will revisit.

酒店很美很大，开车在路上就能看到。大堂正对洱海，风景很赏心悦目。服务人员全都非常友好热情，行李小哥超积极，餐厅的服务员在我们就餐倒很晚的时候也没有丝毫不耐烦。酒店内部也很有趣，有很大的鸟笼和漂亮的休息区，适合拍照。房间里的装饰品很有心。酒店位置对于开车的人很友好，是去古镇的必经之路，往上开就是苍山。但是不开车就难免不便了。所以住这里的话建议租车。总之非常推荐这家度假酒店。

房間景觀很好。地點不錯，交通方便。不過，房間的浴盆的水龍頭漏水，浴室玻璃門不是太乾淨。早餐很豐富，餐廳環境很不錯。

希望在酒店入住指引标识上更加明显和多些，商业地产的广告占据了太多，，，从路边开车进入酒店区域竟然很少看到总台的标识/指引，只有大幅的广告，都需要下车询问保安。

適合自駕遊，周邊較荒涼需要開車到大馬路或古鎮附近吃。飯店旁邊在施工，但可以看到洱海景色不錯，工作人員也很有服務意識，總是熱情招呼，也會主動詢問是否需要幫助。早餐豐富選擇性多，是一趟舒心愉快的入住經驗。

早餐選擇多樣性，前台服務員的素質高。 總會很有耐心的解釋每個問題， 房間寢具很舒適，房內也很整潔。下一次有機會，會再選擇回訪

对大理的美景种草很久了，终于决定清明节前带着一家老小6口去拔草。老人中年岁最大的已经80，另一位老人出行靠轮椅。面对大理众多的酒店和客栈选择，我以专业的态度进行了地毯式筛选，最后选择了实力希尔顿、喜洲洱海边最获好评的特色客栈、杨丽萍的太阳宫入住。今天，旅行归来，我很负责任地说，实力希尔顿是我们此行最明智之选：首先，五星品质，一如既往，整个酒店从布局到设施再到软件配备、星级管理、贴身服务，无不是妥帖精细；其次，恰当融入大理优质地方特色，包括独占优势的地理位置、房间内配备的鲜花饼等特色小点、餐厅里地道的特色汽锅鸡、过桥米线等等，不一而足；再次，其实也是最重要的，大理地处2000多米的高原之上，初入大理的人，更是需要整洁有保障的住店环境。我们原本希望多些对大理的体验，有两晚去尝试两间著名客栈，哪知回来6人中三人出现发烧和肠胃问题，急忙又回到实力希尔顿休整。所以说，此次大理之行，幸好有实力希尔顿让我们feel at home。

都好，就是几个店员都有狐臭

我订了二晚 升级到行政楼层 在八楼 算比较高的一层了 在阳台看日落 很不错 都不舍得离开了 就是在高尔夫 场那边 味道很大的厨房油烟味 很倒胃口 谁会在这里打球和坐坐聊天呢？简直是败笔

New hotel, quiet, good view facing Erhai. Food quality at Italian restaurant has high standard (highly recommend). In-door pool big & nice. Hotel is up in the hill but no shuttle service, must take taxi and not convenient.

The hotel had turned off their air conditioning system which was not known to us until to late, if I was told this at check in I would not have stayed. Staffs solution was to provide a fan but the temperature in the room still was at 25 which is too hot for me to sleep. A poor lack of communication for a calibre of this hotel.