Hilton Haikou

not too good

很舒適，旁邊就有shopping mall，和supermarket

楼层高，看海，风景真好

选择希尔顿的原因是觉得它比同类型周边的酒店都贵一点，抱着贵有贵的道理预定的，结果实在太失望了。首先房间的配备很简陋，我从来没有在五星级酒店中见过提供的饮用水是冰露，其次，马桶的噪音很大，而且卫生间离床太近了，设计很不合理。这些就都将就了，最令人意外的是早餐太难吃了，就没有一样食物是美味的。其他的细节就更不用说了，只提供两粒咖啡胶囊，明明装胶囊的盒子就只能放4粒。还有就是浴室配备的洗护用品的档次别提有多低了，实在是让人下不去手，浴巾上还有别人的头发。当然也有一个优点，那就是退房很痛快的答应我们延时一个小时。

Air conditioning is not working and the service is poor

房間寬敞舒適，床好睡（寢飾舒服）。服務人員服務氣質及態度有待加強。

Nice hotel, good for business trip.

Travel with a group of family members, all of us got bites, we belives that is from bedbug, even I already use a sleeping bag still got bites on my hand/arm. Reception - check in at around 6 pm, but they said my room is not ready (did send 3 emails to request a closer room with others, but no reply from the hotel). Booked a Twin Room but gave me a King room, need to keep going to the reception due to the room and the key cards problem, then you can see the receptionist pulls a long face.

在市中心方便，房間乾淨，空間寬敞舒適床都剛好軟硬，如果每日有生果盤就完美了，希望有改善每天都有一份水果。

When I took off the taxi, staffs were very passionate to help us. And we got free upgrade to business suite. Whole experience is totally beyond my expectations. Services , facilities , staffs are amazing and incredible.

早餐一定要吃，窗外海景迷人，食物新鮮好吃

住宿兩晚同一天晚上半夜三點有人在大廳打電話進房說忘帶房卡要上來要求開門、我立即去電櫃檯詢問此時房門電鈴又響了數次有人在門外、驚嚇中不敢出聲直到門口無聲後再打電話問櫃臺才告知是客人在大廳酒醉忘記房號誤認房間、但這入住時間飯店人員都絲毫沒有表達歉意！很生氣～

房間隔音有點差,鄰房關門聲有點大. 地點有點偏,購物商埸/其它食肆要走10多分鐘

整體不錯，美中不足在於電梯有異味，價格略高

很失望，本來看到風景優美的海景，但是外牆玻璃蓋滿厚厚的灰塵，好像幾個月未洗過的汽車玻璃，這新蓋不久的大廈，根本就未有開業的條件

the sad thing is.... i need to register to be a hilton member to enjoy free wife. Other than that, this place has top quality amenities. Taxi is a little hard to come by, so you will need to approach hotel staff to call for didikuaidi. Many good restaurants nearby especially famous hot pot chains.

乾淨舒適

如果想在海口市區, 這是你不二之選!!

Room had a slight smoke smell when we first checked in but otherwise very clean. Breakfast had wide variety Swimming pool permit only those with swim cap to use. Jacuzzi looked suspiciously filled with stale slightly off Color water. Not worth the price paid. Location of hotel in the city is ok.

Excellent customer service