Dunkerleys Hotel

The room was fine, it was clean and I had a good sleep in the comfortable bed. However I feel the staff need to be more professional. Hearing them moaning about a colleague during breakfast wasn’t really very good. The older lady who I assume was the manager/supervisor was the worst culprit, all I could hear was her voice. They were trying to plan staff rotas which really should have been done in an office not in the bar area for all to hear in the breakfast room. Breakfast was average, no cut fruit offered, only an apple or banana and no pastries unless you asked for them specifically. They are a basic item in a hotel breakfast. No one came to reception for check out despite me ringing the bell and waiting a couple of minutes so I just left as had nothing to pay. It was convenient for where I needed to be but I certainly wouldn’t rush back. From my room I could hear the staff in the kitchen swearing, surely they should be aware of their location, plus bottle emptied into the bins at 9.30pm and then again at 7am was in my opinion unnecessary as it woke me up!

The property is in a great location - right on the seafront. The front of house staff were friendly as we checked in and we felt optimistic about our stay. The room was okay - basic, but does the job. The bathroom had a shower over bath situation - with a window shelf that was fairly dirty and a little offputting whilst your shower. The bed was comfy and the bedding good. The carpet was a little grubby. Breakfast was the point that let the stay down - the table we were sat at was super small so not everything can fit on it. This is partly driven by the fact your are given some strange condiments such as two large bowls of white and brown sugar. My partner got a full english, and I asked if they could do two boiled eggs even though they weren't on the menu (they do offer fried, poached and scrambled). I did apologise for being difficult and reassured that only if it was no trouble - they arrived not even hard boiled, but almost crispy on the inside they were so overcooked. I guess that was my fault for being difficult, but I wish they'd have just said no instead of getting an inedible breakfast (plus not sure I believe that a chef can't cook a boiled egg). Overall the staff were nice, the breakfast was good apart from the above, and the room did the job. For the price we'd stay again - but we wouldn't want to pay more.

Great location, beautiful view, friendly staff. A very enjoyable stay

it was a lovely place to stay rooms were big just one thing the hot water was really hot think they should put a sign saying caution really hot water overall it was a really good stay and would it

A really lovely room with fantastic sea view over the beach and pier. Close to all major facilities in the historic town centre, and 24 hour public car park. Very helpful staff, and a great fish restaurant on the premises.

We enjoyed our one night stay! We had a king size bed and twin for our 16 year old daughter. It was comfortable and the bathroom was updated and clean. The view of the water was beautiful and the restaurant was was so nice. The bartenders and wait staff were wonderful and welcoming; everyone with a smile! We would love to stay again when we have more time!!!

Stayed for one night towards the end of July. Walkable distance from the train station. Facilities good overall, particularly the cleanliness of the bathroom and room. A piece of the furniture in my room had seen better days (no handles on one of the drawers of the chest of drawers). I would also have liked more charges points.

Friendly & helpful staff. Mattress comfortable but room a bit ‘tired’ - TV fixed to wall in inappropriate position, carpets not vacuumed. Shower temperature difficult to adjust. Breakfast - rubbery eggs & fish on first morning, saw staff putting milk remnants from guests’ tables back into milk jug on cereals table.

Excellent location, reasonably priced drinks, good breakfast and comfy nights sleep

Another nice stay, although only one night. Staff really friendly and helpful, especially the young man who checked us in and lady who took our order at breakfast. Room clean and comfortable with lovely view of pier and beach. Hospitality tray with tea, coffee, chocolate and biscuits. Breakfast really nice, plenty of choice. It was a really hot night and air conditioning wasn’t working, however a small tower fan had been put in room, but didn’t really cool it down! Other than that good stay.

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Nice room overlooking the sea but when we moved the cushions under the windows it was really dirty. My husband asked for an omelette on our second morning but was told the chef was too busy as a lot of people had all come down at the same time. My croissants turned up burnt the first time which I sent back and the second time they were rubbery. Obviously been put in a microwave. Not edible. We paid a lot of money to stay there for a couple of days so I expected better. I have to say that Jessica who served us breakfast was lovely though. Couldn’t fault her at all.

Another lovely stay at Dunkerleys. Friendly staff, great location and room. As per our last review bed is a bit hard for our liking but it does! Excellent rain shower. Breakfast very nice. Booked again.

Furnishings in the room were tired and scruffy…shower had poor water pressure. Staff were very friendly and helpful. Breakfast was good.

I was just wanting a little break by the sea. Found this hotel. What a find. Right on the sea front. Was given a free upfrade to a suite. I was so happy with the room. It was spotless. Bathroom was gleamingly clean. Bed was very comfortable and perfect crisp bedding. The view from the window over sea and pier. Had a drink in the bar, and staff were absolutely lovely all round. The bar offered a variety of meals. Breakfast had a complete range including a full english. Location to the sea front is obvious, but its also a great location to the high street shops. I only realised the hotel was busy at breakfast seeing other guests, as i didnt hear anything from others when in my room. The staff were friendly and helpful and i would love to stay here again.

Had a lovely meal with friends , excellent service. Overnight stay, amazing room , seaview, very comfy. Lovely breakfast , choice of cereals and cooked breakfast.

Really nice property to stay at. Great value with a lovely breakfast included. Staff were lovely, room was clean. Property is slightly dated but not so much it is an issue at all. Will definitely stay here again.

Lovely stay in Deal. Hotel is right by the sea. Friendly staff and comfortable rooms

We just spent 3 very pleasant days at Dunkerley’s. It’s in a great location in the centre of Deal opposite the sea. The staff are friendly and welcoming. The restaurant is excellent and great value.

Second stay, comfortable bed and great breakfast with friendly staff