Good sea view, clean room , refurbished bathroom since our last stay

Excellent experience. Fault with the hot water supply in our room, but we were upgraded immediately. Very friendly staff, excellent dinner in the evening and breakfast in the morning, Would definately return,

Quiet room, good facilities

Beautiful hotel, spotlessly clean, friendly staff, excellent breakfast & lovely seafront location, couldn’t have asked for more.

Nice full breakfast. Great coffee. Very cordial staff. Very clean. Comfy beds. Wifi was excellent. Had a nice hot shower with good water pressure, even though I was on the top floor. Close to the station and walking distance from pretty much everything. Ian Dunkerley is a national treasure. Was such a pleasure to meet him. The view of the water from my room windows was phenomenal. Had a wonderful stay. Eager to return soon.

Friendly staff. Clean hotel.

Simple but adequate room for an overnight stay. Excellent breakfast with friendly service. The hotel has a good position.

Honestly the staff were amazing from check in to leaving. The room was lovely and clean. The bed was so comfortable best night sleep. Then to top it off the breakfast it was truly amazing. If ever in Deal again i would definitely stay there again.

We stay often due to supporting family and it’s always a lovely staff From the staff, rooms food and bar

This was a cute city break stay. It was lovely for what it is. Staff was accommodating room, was clean and bathroom spotless. I would say it was as it shown on the pictures.

Have stayed here on several occasions over the years. Happy with service from staff and comfort of room 4, although bathroom radiator was still not working, (had same room previously). The disappointment was with the breakfast, this seems to have gone downhill a bit. Choice of breakfast cereals, fruit and juice, then cooked meal. I had scrambled eggs, which was dried and bland, (used to be delicious) and half a tomato, both of which were luke warm, not forgetting one slice of toast! My husband had full English which was smaller than usual, his was also luke warm. Used to have yogurt on table where cereals were, but none there, maybe you had to ask. There was no music on, so no atmosphere, again used to be. Hopefully this was a one off as we do enjoy our stays at Dunkerley’s.

The room was great with a sea view. The staff were really friendly and the food in the restaurant was really nice

The staff were excellent from first walking through in to reception to the time we left. The room was very good, clean and had all you needed. The food was excellent and service matched the food. A very enjoyable stay and will definitely be come back next year.

Fantastic friendly staff on reception and in the breakfast room. The room and bathroom were very tired & dated.

Fun seaside hotel with easy access to all that Deal has to offer!

We had such a lovely time in Deal. The hotel with its great location, excellent food and drinks. Clean rooms, although the cushions by the window seat and walls may need a repaint due to damp. The nuts at breakfast also need to be replaced. Other than that, we would definitely stay again and recommend anyone to stay. Thank you.

Comfortable and large room. Bed and pillows good. Quiet. Good fish dish for evening meal. Excellent breakfast.

The room was slightly dated with the usual random furniture however I cannot fault the cleanliness of the interior. The sea view was great but slightly spoilt by the dirty windows. The location of the hotel is great for exploring the town with everything within walking distance. We parked in the Beach Street car park as this gives you a longer stay and is only a short walk to the hotel. Staff and breakfast very nice, for a Tesco Clubcard Reward I would recommend

Lovely view, good breakfast. Room was a little tired

The room was fine, it was clean and I had a good sleep in the comfortable bed. However I feel the staff need to be more professional. Hearing them moaning about a colleague during breakfast wasn’t really very good. The older lady who I assume was the manager/supervisor was the worst culprit, all I could hear was her voice. They were trying to plan staff rotas which really should have been done in an office not in the bar area for all to hear in the breakfast room. Breakfast was average, no cut fruit offered, only an apple or banana and no pastries unless you asked for them specifically. They are a basic item in a hotel breakfast. No one came to reception for check out despite me ringing the bell and waiting a couple of minutes so I just left as had nothing to pay. It was convenient for where I needed to be but I certainly wouldn’t rush back. From my room I could hear the staff in the kitchen swearing, surely they should be aware of their location, plus bottle emptied into the bins at 9.30pm and then again at 7am was in my opinion unnecessary as it woke me up!