劍橋希爾頓城市中心酒店

The check-in is slow, inefficient and chaotic which wasted so much of our time and caused lots of inconvenience. The staff is aware of the issue but didn’t show any concerns or try to help the situation. The room is in reasonable shape but the lack of amenities for a Hilton is unacceptable. This is a hot summer here in Cambridge and they don’t even have a fridge in the room?! Don’t expect to have coffee in the room either because they don’t have a coffee maker here… just tea bags and cheap instant hot chocolate (not that I would drink but no instant coffee either). The location is good. So, don’t expect the Hilton quality or service and you would probably be happier… think Marriott Courtyard or 2~3 star hotel…

The room is very clean and modern. There is a designated car park solely for the use of hotel's residents, which enhance the safety confidence. The hotel is located at the centre part of cambridge and adjacent to the shopping mall. It is highly recommended to stay this hotel unless you have limited budget.

Convenient location. Staffs are friendly. Had a great chat with a Japanese staff at lounge. She was very friendly too. Breakfast was great.

The location is good, walking distance to all sight seeing area. Valet parking. Staff are friendly and helpful. Room was clean.

房間寬敞，房內燈光充足。浴室大及整潔。Wi-Fi 超好。下次一定再來入住。

酒店的位置極佳、服務態度非常友善、早餐出乎意料之外的美味、房間又乾淨又舒服，下次還會再入住。

Hotel 位置很方便, 但是旅店似乎有點舊了! 尤其是地毯 !

I cannot expect more given the hotel is a four-star hotel. I would recommend the hotel to my friends as it stands out among its peers in Cambridge! The only area of improvement is the shower head which was difficult to manage. One of the concierge staff has gone a step ahead in serving guests. I forgot to ask his name. He is from Australia and used to be working for airlines.

Did give me high floor and good views the voice too loud to sleep

The room is not the 5 stars level, small, no refrigerator , and drinking water in the room, it is not Hilton at all. Disappointed.

nice stay~friendly staff ~smoothly check in and check out

一切服務都非常好，但唯一可惜的是馬桶太高了，對亞洲人而言有點不適。

No aircon controller in room, if it required changes someone had to come up and make the adjustment via a remote they brought with them and took it again when they left, so either you suffered a too hot or too cold room

Very friendly and helpful staff

Room was large and clean. Hardly any noise from the road, although our room was above the main entrance and occasionally we heard a funny noise which we think ma

Amenities poor quality room and poor quality mattresses causing lack of sleep

Very clean spacious nice staff

Great welcome and friendly staff,

For the cost of the room for one night £170, the whole experience, the room were all very ordinary. We have stayed in a lot of places and paid that sort of money and felt very special and looked after and this was just plain ordinary and not worth that amount of money!

nice