劍橋希爾頓城市中心酒店

The check-in is slow, inefficient and chaotic which wasted so much of our time and caused lots of inconvenience. The staff is aware of the issue but didn’t show any concerns or try to help the situation. The room is in reasonable shape but the lack of amenities for a Hilton is unacceptable. This is a hot summer here in Cambridge and they don’t even have a fridge in the room?! Don’t expect to have coffee in the room either because they don’t have a coffee maker here… just tea bags and cheap instant hot chocolate (not that I would drink but no instant coffee either). The location is good. So, don’t expect the Hilton quality or service and you would probably be happier… think Marriott Courtyard or 2~3 star hotel…

The room is very clean and modern. There is a designated car park solely for the use of hotel's residents, which enhance the safety confidence. The hotel is located at the centre part of cambridge and adjacent to the shopping mall. It is highly recommended to stay this hotel unless you have limited budget.

Convenient location. Staffs are friendly. Had a great chat with a Japanese staff at lounge. She was very friendly too. Breakfast was great.

The location is good, walking distance to all sight seeing area. Valet parking. Staff are friendly and helpful. Room was clean.

房間寬敞，房內燈光充足。浴室大及整潔。Wi-Fi 超好。下次一定再來入住。

酒店的位置極佳、服務態度非常友善、早餐出乎意料之外的美味、房間又乾淨又舒服，下次還會再入住。

Hotel 位置很方便, 但是旅店似乎有點舊了! 尤其是地毯 !

I cannot expect more given the hotel is a four-star hotel. I would recommend the hotel to my friends as it stands out among its peers in Cambridge! The only area of improvement is the shower head which was difficult to manage. One of the concierge staff has gone a step ahead in serving guests. I forgot to ask his name. He is from Australia and used to be working for airlines.

Did give me high floor and good views the voice too loud to sleep

The room is not the 5 stars level, small, no refrigerator , and drinking water in the room, it is not Hilton at all. Disappointed.

nice stay~friendly staff ~smoothly check in and check out

Having valet parking available is invaluable in Cambridge. The hotel is convenient to the city and yet peaceful. This is our favorite place to stay in Cambridge.

A nice quiet space int be enter of bustling Cambridge. Room was clean and well maintained. Nice breakfast with good choice! Didn’t eat in the evening or use the bar. Car parking is easy although a little expensive, but so is parking everywhere in Cambridge. A great location to walk out from.

Well located, very helpful and friendly staff, great breakfast and food.

朝食はよい

great location, Walkable to centre of town. Great choices at breakfast, good room although hanging cupboard is very cramped with an ironing board in it. It would be good to have some other hooks on the walls.

Good business hotel. The TV was old and doesn't support Chromecast. No fridge in the room.

Could you please bring your own bags down. Our consierge is very busy. Junior suite dark small and poor. Reception so poor.

Good option and well located, but some staff are very below par. Concierge desk: Excellent Reception: Terrible Breakfast: Not great

The hotel was nice and clean, with friendly staff.