班辛霍爾宅邸套房飯店

住宿地點處在鬧區的巷子內，人煙較少但還算方便，入住時要走到另一個巷子去找櫃台，不太方便。房間很大很精美非常棒的空間!但入住時須支付200英鎊的訂金，不知道何時會退還，這點令我有點擔憂。其他方面都很完美。

After booking on Hotels.com we did not receive an email from the operator and only received one message asking is to confirm our arrival time. After confirming that we would arrive after the reception desk operating hours (6pm) we received no further communications. We messaged again but received no reply. On arrival the out of hours number did not answer and we were completely at a loss as to how to get into the apartment as the concierge and reception were also closed. It was only on the second desperate attempt to reach the out of hours support that we received instructions and govinto our apartment, some 30 minutes after arriving.

Overall, a great place to stay. In places, the apartment was looking a little tired; for example, the grout around the shower looks like it could do with a deep clean or replacing. The TV seemed to struggle with WiFi and the phone charging points by the bed didn’t seem to work. Plus, in the kitchen , one of the larger rings in the kitchen wasn’t working properly. All minor issues, but ones that if you’re striving for 5 stars, need improving. Make sure you check the location and directions before staying as like other guests have said, it’s initially tricky to find, but a great location all the same.

Smart, clean, convenient.

Excellent from start to finish, great location, spacious, clean, the only thing I would add its a couple of mugs for our morning cuppa.

lovely apartment.

Would definitely recommend.

Great apartments with all you need, right in the centre of Leeds. Slight challenge (as there are multiple buildings, across a number of streets) finding the one with the reception in and then going to the building you staying in.

A beautiful, clean apartment which far exceeded my expectations. I would say that perhaps a bit more signage for reception is necessary as it took me a while to find where it was. It's actually behind the blood donor centre down an alley way to the left, that was the only tricky bit.

Beautiful apartment and in an excellent location

love it and will come back x

Whilst largely positive, there are some changes needed before I'd stay again. (I stayed 1 night midweek). Positives: lovely staff, spacious apartment, nicely decorated, comfortable, good provisions (eg shower gel, coffee machine). Negatives: Taking card payment (not reserve) for a large deposit is only ok if tell people as soon as the decision has been made to refund it. I have still not heard back. Boiling hot on check in (thermostat set to 30) and windows have a safety feature stopping them from being opened much which meant I felt like I was in an oven until it started to cool down, I got quite a bad headache from this. Had to have windows open overnight due to the heat, noisy side street where a few homeless people choose to sleep. Reception being open for 3 hours a day only isn't ideal, particularly on check in day when you may have questions that don't qualify for phoning the out of hours emergency number. Cigarette burns in sofa. The room I stayed in - bathroom smelt like drains, shower head worked for a few seconds then turn into a dribble. Grouting in need of a bleach. Cup in bathroom dirty. Toilet roll holder needs fixing in place (falls off easily). Entrance needs a coat hook so you can hang your things when you get in. Wifi signal very low in one of the bedrooms so unusable. No tv remote in one of the bedrooms.

The property has clearly been done up tastefully but unfortunately it was not maintained very well in terms of cleanliness and repairs. Our bedding had several hairs on it and black make up stains on the pillow. The carpet hadn't been hoovered thoroughly (if at all) as there was fluff, a piece of plastic and an earring on the floor. The shower tiles had black mold on all the grout and one shower had a loose floor tile when you stepped on it so dirty old water squelched up. The towel robes were quite discoloured, some windows didn't open as the handles were broken. Not a particularly pleasant street (more of a back alley) which wasn't ideal being on ground level in the city centre. However the plus was it is a very handy location (not the easiest to find) and friendly on reception however it just didn't feel super clean which made it not the most pleasant stay.

Surprisingly larger, great price, friendly staff. Checkin was a little challenging as not obvious where reception was - tucked away down back access / alleyway but that’s a minor niggle.

Fantastic venue however check in details could be clearer. We were Storr in front of job centre for ages trying to contact people, not realising it was around the back.

Room smelt bad , faulty toilet kept flushing all night

Beautiful accommodation, clean and spacious. Excellent location for a day / night out in Leeds city. Recommend and I will definitely stay here again.

Bit tricky to find reception but once that was sorted an excellent experience.

There was a constant bad smell in the bathroom. Had a ground floor apartment.

What a great place to stay! I’m in Leeds a lot and found this gem. Talk about home from home. Everything you need, the apartment is bigger than my flat at home….! I for sure will be back.