注意：这家酒店以前名为Montigo Resorts, Somerset
薩莫塞特 Montigo 度假村位于谢普顿马利特的一个好街区，是一家酒店。
24小时前台随时为您服务，从入住到退房，或您需要的任何帮助。如果您还有其他需求，请随时联系前台，我们随时准备为您提供服务。
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薩莫塞特 Montigo 度假村
飯店
8.4
/10
非常好
355个评论
客人对住宿的评价
Helen
10.0
/ 10
I loved our night here and so wish we had booked a night after Glastonbury to recover.
Eloise
10.0
/ 10
For a last minute replacement very nice, staff very frendly and easy to talk to.
Lenroy
10.0
/ 10
Amazing property.
Two day stay for next time for sure.
Peter at the front desk was the perfect host.
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near Glastonbury, Mendip, Shepton Mallet, Somerset, England, BA4 4PR
主要設施
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24小時前台
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薩莫塞特 Montigo 度假村的可用房型
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薩莫塞特 Montigo 度假村周圍有什麼
near Glastonbury, Mendip, Shepton Mallet, Somerset, England, BA4 4PR
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General
Near Kilver Court
Location
Located in Shepton Mallet, Montigo Resorts, Somerset is in the historical district, within a 5-minute drive of Kilver Court and Royal Bath and West Showground. This spa hotel is 15.2 mi (24.4 km) from Longleat Safari and Adventure Park and 16.3 mi (26.3 km) from Center Parcs Longleat Forest.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Kilver Court - 1.2 km / 0.7 mi
Royal Bath and West Showground - 4.1 km / 2.5 mi
Glastonbury Festival Site - 8.3 km / 5.2 mi
Wells Cathedral - 9.9 km / 6.2 mi
Wells & Mendip Museum - 9.9 km / 6.2 mi
Downside Abbey - 10.3 km / 6.4 mi
Mendip Hills - 10.3 km / 6.4 mi
Vicar's Close - 10.5 km / 6.5 mi
Ebbor Gorge - 10.5 km / 6.6 mi
Avalon Vineyard - 10.6 km / 6.6 mi
Wells Bishop's Palace - 10.7 km / 6.7 mi
Wells Leisure Centre - 11.8 km / 7.3 mi
Church of St. Mary - 11.8 km / 7.3 mi
Nunney Castle - 12.1 km / 7.5 mi
Hauser and Wirth Somerset - 12.3 km / 7.6 mi
The nearest major airport is Bristol International Airport (BRS) - 34.4 km / 21.4 mi
Facilities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, a hot tub, and a sauna. This hotel also features complimentary wireless internet access, wedding services, and a reception hall.
Business Facilities
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Dining
Grab a bite to eat at the hotel's restaurant, which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Continental breakfasts are served on weekdays from 7:00 AM to 9:30 AM and on weekends from 8:00 AM to 10:30 AM for a fee.
Rooms
Make yourself at home in one of the 28 individually decorated guestrooms, featuring refrigerators and DVD players. Complimentary wireless internet access keeps you connected, and Smart televisions are provided for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
薩莫塞特 Montigo 度假村所有設施
泳池
娛樂設施
健身中心
多功能廳
公共空間
要做的事情
- 浪漫求婚套餐
- 溫泉
- 健康俱樂部
- 花園
- 野餐區
- 三溫暖
- 蒸氣室
一般的
- 接待廳
- 吸煙區
- 停車處
- 陽台
商務設施
- 會議室
- 商務設施
- 會議中心
飯店服務
- 大堂報紙
- 婚禮服務
- 24 小時前台接待
運輸
- 機場接送
- 自行車存放處
食物和飲料
- 早餐
連接性
- 免費 WiFi
可訪問性
- 輪椅友善
公共設施
- 保險箱
體育和娛樂
- 健身中心
薩莫塞特 Montigo 度假村住宿政策及一般資訊
重要提示
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- Contactless check-in and contactless check-out are available.
入住/退房時間
入住：
從 15:00
退房
前 11:00
- Fee for continental breakfast: approximately GBP 16 per person
- Pet fee: GBP 50 per accommodation, per stay
- Service animals are exempt from fees
- Rollaway bed fee: GBP 30.0 per day
- Spa fee: GBP 20
- Facilities fee: GBP 20.00 per person, per night and includes use of: sauna; hot tub; fitness facilities
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Service Animals Allowed
Professional property host/manager, Contactless check-out is available, No cribs (infant beds) available, Contactless check-in is available, No elevators
一般資訊
熱門設施 | 24小時前台, WiFi |
入住/退房時間 | 从 15:00 - 到 11:00 |
早餐供應狀況 | 是的，酒店有提供早餐的房間 |
薩莫塞特 Montigo 度假村的可用房間 | 28 |
在薩莫塞特 Montigo 度假村的樓層數 | 3 |
另一設施在薩莫塞特 Montigo 度假村 | 浪漫求婚套餐, 溫泉, 健康俱樂部, 花園, 野餐區 |
薩莫塞特 Montigo 度假村常見問題
在薩莫塞特 Montigo 度假村有哪些可用設施？
這裡有頂級設施薩莫塞特 Montigo 度假村例如24小時前台, WiFi .（有些可能需要額外收費）
正常入住和退房時間是薩莫塞特 Montigo 度假村？
在薩莫塞特 Montigo 度假村的標準入住時間從從 15:00開始最晚退房時間為前 11:00
薩莫塞特 Montigo 度假村提供早餐嗎？
是的，薩莫塞特 Montigo 度假村提供早餐。但您需要選擇含早餐的房型，如果您預定不含早餐的房型則需額外付費。
What is the star rating of 薩莫塞特 Montigo 度假村?
薩莫塞特 Montigo 度假村 is a 4.0-star hotel.
How many floors does 薩莫塞特 Montigo 度假村 have?
薩莫塞特 Montigo 度假村 has 3 floors.
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更多其他客人的評論薩莫塞特 Montigo 度假村
整體評分與評論 Montigo Resorts, Somerset
其他來源 (355)
8.4
非常好
來自 355 則評論
清潔度
8.8
房間舒適度
8.6
地點
8.8
服務與設施
8.6
排序方式
MOST_RELEVANT_LABEL
偏好設定
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旅行者評論 Montigo Resorts, Somerset
每頁評論數
20
40
精選評論
Mark
與伴侶同行
10.0
/10
13 幾週前評論
Hotels.com verified review
Really comfortable boutique hotel with good food.
Steven
10.0
/10
15 幾週前評論
Hotels.com verified review
Clean room, lovely spa and super helpful staff
Lucy
與朋友同行
2.0
/10
17 幾週前評論
Expedia Group verified review
Terrible all around but the food achieved a new level - abysmal. If you’re thinking of booking, don’t!
d
8.0
/10
17 幾週前評論
Hotels.com verified review
Beautiful property, lovely staff, great rooms. Some quirks- no ketchup and luke warm shower, but no complaints overall. Would return & recommend.
David
閒暇 與伴侶同行
2.0
/10
21 幾週前評論
Expedia Group verified review
Never stayed in a hotel before with so many restrictions. Unable to check-in before 3pm, or use any of the leisure facilities until then. Had to pay £50/night for my dog to accompany me when I booked the hotel specifically because it was advertised as dog-friendly. The dinner was poor quality, bread stale, and not worth the price charged.
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Adam
與伴侶同行
2.0
/10
23 幾週前評論
Hotels.com verified review
Disappointing stay and poor management response
Unfortunately, this visit was a real let-down.
Key spa facilities were not available, including the outdoor pool and jets, and there was visible refurbishment taking place during the weekend, which significantly affected the atmosphere - this wasn’t communicated in advance.
The car park was poorly maintained with potholes and damage as well as an outside wall.
Most disappointing was the response from staff and management. We raised these issues multiple times during our stay, including with the front desk manager, but nothing was done to resolve them.
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Rich
與伴侶同行
2.0
/10
26 幾週前評論
Hotels.com verified review
A real review of this 4 star hotel. How this is classed as a 4 star hotel i do not know. From the moment we checked in we had issues, water coming through the ceiling in the main dining room. We got to our room and the positives were, the bed was comfy.
Now the negatives,
Holes in the wall, cracking plaster, stains on the floors, window handle broken resulting us not being able to shut the window and leaving a 5mm gap, which when its -5c outside certainly did affect the comfort of the room, dead flys in the window sill, not just one or two but hundreds. Water leaking through the roof in the bathroom, only 1 towel provided in a twin room. Shower takes about 15 minutes to get luke warm (no joke) black mould all in the corners of the windows. Dirty laundry dumped outside our door. The list goes on and on and i have stayed in 2 star hotels better than this. I questioned all this with reception and the manager tried to fob me off by saying well it wasnt there yesterday. An absolute discrace of a hotel
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Joanna
閒暇 與伴侶同行
6.0
/10
28 幾週前評論
Expedia Group verified review
Spa facilities are very small but the treatments are excellent.
Food is abysmal, disappointing and overpriced. Bar is limited with few non alcoholic options and appalling non alcoholic cocktails.
All the staff are friendly and helpful but have their work cut out for them in a tired hotel past its best. There are signs of half-completed basic renovations and worn, tired carpets.
Lovely gardens.
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Charles
10.0
/10
28 幾週前評論
Hotels.com verified review
Staff very helpful
Aimee
與伴侶同行
6.0
/10
29 幾週前評論
Hotels.com verified review
Charlton House is undeniably beautiful and the setting is stunning. The grounds, spa areas and our room were all lovely. Our bedroom in particular was gorgeous, with a beautiful bathroom and balcony which we really enjoyed.
On arrival, staff were friendly but not especially personable. The welcome felt polite rather than warm, there was no offer of help with bags, and parking was not the easiest.
The spa experience was confusing. I had pre-booked a spa offer, and on arrival it initially appeared that spa access was included, which was later disputed. Our treatments were also shorter than booked, and we were left waiting while this was resolved.
One of the thermal spa showers was so hot it was uncomfortable and left my scalp sore for days.
We opted for room service, but with no phone or clear instructions in the room we had to walk to reception to order, which defeated the point. The food was lovely but expensive, with an additional tray charge.
We were also unable to get extra bottles of still water (as they had run out and no alternative was offered) we had to use the bathroom sink, which didn’t feel appropriate for a hotel of this standard.
The bed was comfortable enough but not a true king size mattress, instead two smaller mattresses pushed together.
Overall, the stay was relaxing and very pretty, but repeatedly having to manage basic requests took away from the feeling of being looked after. For the price point, the overall value didn’t quite match expectations.
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Jason
2.0
/10
31 幾週前評論
Hotels.com verified review
Woken up at 1.30pm to move my car for a member of staff who parked in the residents parking also . Room very tired money taken from card as deposit for damage with out authorisation from my self . Smell of sewage was coming from the bar area . Don’t think I will be staying here in the near gfuturr
Ian
4.0
/10
31 幾週前評論
Hotels.com verified review
Alarm went off at 5:30 in the morning outside our
Oluwatosin
10.0
/10
32 幾週前評論
Hotels.com verified review
Spa facilities and staff were excellent. Comfortable accommodation
Kylie
與親友同行 家庭
4.0
/10
32 幾週前評論
Hotels.com verified review
Literally faulty towers.
Philip
與伴侶同行
10.0
/10
35 幾週前評論
Hotels.com verified review
All facilities so accessable. Clean and warm.
Jade
閒暇 與兒童同行
6.0
/10
37 幾週前評論
Expedia Group verified review
The services was inconsistent and worst of all intermittent hot water or none at all, which is pretty basic!
Samantha
與伴侶同行
6.0
/10
39 幾週前評論
Hotels.com verified review
Couldn’t believe charged us £30 each to use hydrotherapy pool when staying in a suite in a SPA hotel ?! wouldn’t go back !!!
Rachel
閒暇 與伴侶同行
2.0
/10
40 幾週前評論
Expedia Group verified review
The ‘suite’ was one of the worst I’ve ever stayed in, for the money they were charging.
Mould on the ceilings.
Room didn’t smell fresh. Towels smelled odd, a bit off like washed without a decent detergent. Clean but weird smell.
Elemis products? Didn’t smell or have quality of Elemis. I’m guessing refilled with other product.
We were in a ‘suite’ which was large but definitely the worst ‘suite’ I have ever staying in.
Bathroom:
No grout between a lot of floor tiles suggesting extreme wearing and no maintenance over a long period.
Shower head hanging off the wall at an angle, patched up unsuccessfully with mastic.
Shower heads tarnished and worn.
Weird bath/double shower, unsafe to get in and out of. Had to step over a wall to get in. we wiped loo tool in the corners and they picked up black scum. Very unclean.
Tap and tile it was attached to coming loose off the bath.
Loo roll holder hanging off walls, deteriorated chrome.
Windowframes dirty. looked like they needed a paint/good clean.
Grout missing around sink mirror.
Towel rail didn’t work.
The room:
Bedside light didn’t work on one side.
Cold. We were cold. Only small heater, not enough.
Stayed only 1 night then checked out, it was unsatisfactory. Can’t comment on other rooms standard but the ‘suite’ was bad.
Staff apologetic but Manager refused a refund, despite all of this documented.
Bed was comfy. Room was quiet. Breakfast mediocre.
A copy of Wallpaper mag in the room felt like a joke at our expense.
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Liam
業務
10.0
/10
45 幾週前評論
Hotels.com verified review
Fantastic.
Pia
與親友同行 家庭
8.0
/10
47 幾週前評論
Hotels.com verified review
Dejlig beliggenhed, smukt gammelt hotel. Dejlige værelser. Godt spa og fitness. Indtjekning lidt langsom og man skulle betale depositum, da vi kom. udover den almindelige betaling. Indtjekning og morgenmad kunne være bedre.
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