Ramside Hall Hotel, Golf and Spa

We have just had a two night stay with friends. My husband has very specific needs as an MND sufferer. The staff could not have been more accommodating for us. The team on reception arranged a chair to be put in our room, as he can’t sleep lying down now, the lads that brought it & the domestic staff with extra pillows. It was challenging for us but nice to manage some time away. Thank you all very much.

The Chinese resturant - filthy table wear glasses had lipstick marks and food between seats the place is very unclean and unhygienic food was not too bad though but the cleanliness is extremely off putting . During my stay the fire alarm went off repeatedly for an hour at midnight with the explanation being a guest constantly pressing it. They unfolded a fold out sofa in my room prior to arrival which was not requested and secretly charged my card £35 per night for this service which I had to claim back through my bank. Ridiculous! The facilities were very nice however , gym equipment was outstanding . Would stay again but would ensure they don’t fold out the sofa and wear earplugs to bed , also eat out

Tree house was amazing. Staff could not be more friendly and helpful. Having your own concierge to take you to the spa and restaurants was fabulous. I would definitely recommend!

Lovely hotel with great choice of restaurants. Breakfast was very good as well. Staff were really nice.

Always a great stay at Ramside

Clean room, Friendly atmosphere with plenty to do

All good thanks.

The staff were excellent and very friendly. The rooms etc were very well maintained. The main lift was out of service meaning a long walk to an alternative, but this only mattered when carrying luggage. Breakfast was a standard buffet, little limited with its selection but more than adequate. My only major complaint was the room didn’t have any air conditioning or air circulation. It was incredibly hot and the windows only opened a few inches. They brought us fans but they simply couldn’t cool the room. I asked to be moved to a cooler room but they could only offer it for 2 nights out of our remaining 3. Which wasn’t worth the hassle of packing and unpacking.

Clean hotel and staff were pleasant enough. Dated in appearance across lots of areas and small details in the room let it down - poor quality hairdryer, pillows were clearly old and misshapen, having to pay for the crisps left out etc. Our main issue was room was unbearably hot, given the recent weather, with no air conditioning so we both had a really uncomfortable night (not) sleeping there. Overall, it felt very expensive for what it was. When we went to get breakfast in the morning and found out they wanted another £40 for the two of us to have breakfast, despite paying a lot in the first place in an upgraded room, it all just left a poor impression.

There were signs of damp in the room where the wallpaper was peeling on the ceiling. We asked for a fan and were told it would be dropped in the room but it didn't arrive. The choices for gluten free food were poor, and I observed the staff using the same tongs to distribute all food from the oven, causing guaranteed cross contamination which could have been avoided. It was also disappointing that the upgraded spa access could only be used until 11am. We were also woken by screaming when another guest managed to gain access into the wrong room at 7am.

Great hotel, clean and large rooms. Very emphatic staff and helpful.

Amazing rooms and deco. Fantastic spa with 25m pool and well maintained. Great fun on driving range and sports bar is unreal. Only negative was eggs benedict with hard yolk, not how it should be served. Asian restaurant was ok.

Everything was clean and the staff couldn’t do enough for us.

Excellent stay again at Ramside

First class as always, this is our fourth visit and we are already planning our next one. From a seamless check in with an amazingly warm welcome from Nicola and Cheryl who remembered us from previous visits. The room was excellent and the housekeeping team did a fabulous job throughout our stay, nothing is too much trouble. We are in the Pin bar and once again the food was lovely and all people we came across were helpful and polite. We had a visit to the Spa, where the beautiful Lilly welcomed us back and as usual went above and beyond to accommodate my health challenges. After a challenging few months with my health, the spa visit was very much needed, I can't begin to say what a huge difference it made to us both. Every staff member is outstanding. We ended our visit yesterday evening at our favourite restaurant, The Fusion. The welcome once again was wonderful, the chef and his team created absolute perfection with the food, we never feel rushed and no matter how busy people are, they always have a kind word and mannerism that sets the bar high for other hotels we visit. Having mobility/health needs can often cause me to feel uneasy, however at Ramside, this has never been the case. Everyone is kind, considerate and if helps required, I'm not made to feel a burden, in fact the opposite. I would recommend staying here without hesitation. We love it here, if I could give it 6 stars I would. Many thanks to everyone for making our stays so special xx

Our stay was amazing, the hotel looked lovely as we drove in. The staff couldn’t be anymore helpful, nothing was too much trouble. We had a lovely meal in the rib house, the service and food were excellent. The spa treatment was much needed and enjoyable. Could not speak anymore highly of Ramside Hall

We received a very warm welcome upon arrival from the reception staff. They were very helpful and friendly Our room was very nice and clean. The shower over the bath could do with upgrading The grounds are beautiful and although it was very busy with two weddings and and abundance of golfers there was plenty of staff to accommodate the demand. I would definitely recommend and stay again

Stayed three years ago still same decor tired looking and I had everything I requested twin beds shower room but the beds were so low I struggled to get in or out them as I’m slightly disabled . All the staff are wonderful it’s clean but please spend money on replacing tired rooms didn’t like single duvet in double cover kept sliding off bed .

Staff were amazing, rooms a bit dated but could not fault the amazing food we ate on site! Great breakfast and fab meals in Fusion and The Rib Room! Highly recommend an evening in The Pin, book ahead for the games.

Lovely quiet location and great rooms