倫敦希思羅索菲特酒店

A relaxed and great stay after a long haul! Staff were very friendly and helpful!

尚可、但係有点舊

Hotel js super convenient. If you take flight at T5, no other choice.

The staff was friendly and efficient to handle my check-in process. However, there was a very long queue late at night and i queued up for over 30 mins to get my room. The room is clean and nice despite that the style of the common area, corridor and room could tell its age which caused slight disappointment as compared with other Sofitel hotel I stayed.

位于机场五号航站楼，去市区可以坐火车快车去London Paddington Station伦敦市中心，15分钟一班很方便。这个宾馆作为旅行落脚点不错，其他就无所谓了。

Staff is efficient and helpful

可靠的五星洒店。

Very convenience to T5

Hotel rooms are very old. Staff are cold. Not worthy at all.

This hotel is very nice and very comfortable . We certainly will use it again if we have a layover in Heathrow. Great Pub is a 10 min walk away. “White Horse” is its name and it’s the real thing!

Great hotel. Just lacked a couple of the usual features like plugs next to the bed. But managed without and a great base for a early morning Heathrow flight

Just a short stay to catch early flight. Excellent service and will definitely stay again.

There are not too many plugs in the room and one was broken. The maintenance crew couldn't fix it. Luckily we were only there for one night.

We enjoyed the convenience of staying here the night before our early morning flight. We both felt well rested for our holiday after a comfortable nights stay and dinner at the hotel.

Comfortable, clean rooms. Friendly and attentive staff, and the food in Vivre is outstanding

The restaurant food is too expensive for the money. Breakfast is way too expensive. Staff is very nice and accommodating- always. A very nice stay and will stay again.

Perfect location for walking to Terminal 5. The staff were great, easy access to the tube for going into London.

S

My husband and I had two very enjoyable stays at the Sofitel on two consecutive weekends. We were very impressed with the standard of service, the extremely comfortable beds, the quiet (quite extraordinary for a large hotel at a major airport!), and the food options, which although pricy, were of extremely high quality. In particular, the food at La Belle Epoque is first-rate! Our only (relatively minor) complaints were mostly to do with the fact that the rooms are becoming increasingly outdated. The fact that all the electrical outlets are on the opposite side of the room from the bed is slightly annoying, and some of the fixtures e.g. light switches don't work as they should. On both occasions the magnifying mirror in the bathroom was unusable - not only was the glass damaged, but the arm which was supposed to hold it in position was broken and drooping. In addition, I'm not sure why the rooms have to be so cold. We stayed during one of the UK's increasingly frequent heatwaves, yet couldn't get the room warm enough for our liking, even with the fan turned completely off. Finally, if natural light is important to you, this may not be the hotel for you. Most (?) of the room windows open on to a covered atrium, which means that even when it's bright and sunny outside, your room will be bathed in a curious half-light that's a little disconcerting . . . I'm taking the trouble to write this review because I LIKE this hotel and will definitely stay here again.

Amazing place to stay close to the terminal check in was easy and smooth. Food was lovely hotel was clean and tidy will definitely use again