Shenbaga Hotel and Convention Centre

L'hôtel est juste beau à voir sur les photos car en réalité, il manque de propreté et surtout les photos sont très bien retouchées, attention. Le personnel n'est pas respectueux envers la clientèle, ils peuvent vous faire attendre 30min pour avoir une fourchette ou un verre de jus. Dans les chambres, la propreté est à désirer et le personnel est très lent lorsque vous les sollicitez. le comble : la piscine est dangereuse, surtout si vous avez des enfants. le carrelage de la piscine est cassé et peut blesser gravement vos enfants, ce qui a été le cas pour ma fille qui s'est ouvert le pied à en beaucoup saigner. Aucun dédommagement ni aucune action de la part du management resté béat face à cette situation, ils n'avaient même pas de trousse de secours et le comble, ils vous demandent si vous n'avez rien apporté avec vous pendant votre voyage ! Le tarif ne vaut pas le service rendu, si tant est qu'il vous soit rendu un quelconque service. La qualité n'y est pas. Très déçus de notre investissement.

The hotel was big with all amenities of a 4 star hotel. Breakfast was good. Room and bathroom were clean but need a revamp. The hotel is 10 to 15 minutes walk to The Promenade.

I stay at Shenbaga every time I visit Pondicherry. It is comfortable, safe and clean. Breakfast buffet is excellent! The a/c is great especially on those hot and humid days and nights

Nice location and pretty good service.

A reasonable hotel in a good spot outside of the French Quarter. Food in the restaurant was good, room a little tired. The bar needs daylight not neon lighting, and so much more could be made of the rooftop pool. A reasonable pool was an absolute must for us, otherwise we would have stayed in the French Quarter - although the promenade really isn't anything to write home about.

Good

Very nice stay overall; helpful staff

La propreté est vraiment sommaire. Le personnel n est pas tres accueillant et sont sur votre dos à la recherche de pourboire.

Good location

Dated hotel used mostly by travel groups. Very limited English speaking staff which is really not acceptable considering they are a four star hotel and charge those prices. Rooms are old but cmfortable

The breakfast is horrible. The staff are dis courteous. The room linen was dirty and torn and used Location is good but the people at the hotel and the service is just pathetic

The service was really good. All staff were polite, and the hotel was kind enough to allow a last minute extension of our booking as well as a late checkin. A simple, clean business hotel with nice Christmas decorations and a diverse breakfast spread. I'd definitely recommend to travellers to Pondicherry

Overall good and value for money Complimentary breakfast was good..

Cleanliness and responsive staff

I love the front office and bellboys ('bell men') hahaha. They were very professional. The pondicherry seafood soup was just out of this world and its my greatest memory.

Good hotel at a great location. We opted for the duplex room to accommodate the kids comfortably and they really enjoyed the separate upstairs bed 😊. I drove down to pondicherry and was very particular that the hotel needs to have proper parking space for my SUV. As you know, many of those boutique hotels in pondy has issues with parking and most of the time you have to do a street side parking which is very much a hassle. Shenbaga has proper parking and valet. The restaurant needs special mention, the Pondicherry special Prawns and fish dishes were really tasty. The buffet breakfast was also a good spread, catering to Indian and foreign guests. Overall I am happy with the hotel.

Habitación amplia, aunque necesitaría una remodelación. Desayuno pobre

The hotel was nice and pleasant, the room was very large, and the staff was helpful, but the room smelled of smoke and the linen and towels were greyish.

We stayed here for 2 nights. The room was spacious and clean, but in need of updating. We experienced a lot of noise - both from our neighbours’ children (the interconnnecting door seemed to have little sound proofing) and the hallway (decor is predominantly tiled/hard surfaces and seemed to be an echo chamber). The bed was very hard. Good hot water but bathroom dated and the workmanship appeared amateur. Wifi was good. The rooftop pool area was spacious with plenty of loungers. Breakfast (included) was predominantly Indian, with an egg station - quality and choice average. Location was ok, a 10 minute walk from the northern end of the beach. In hindsight I wish we stayed in one of the quaint villas in the heart of the French Quarter.

Good location. Fairly new hotel. Room was large with three beds for three people.