斯特靈烏塔蕨山飯店

飯店
6.8
/10
愉快體驗
66个评论

客人对住宿的评价

RONAK B
10.0
/ 10
One of the best Hotels with Best scenic view. Lots of Indoor games along with Adventure sports within Hotel Campus. Manojit was very helpful and very humble. Our food request was well taken care and overall experience was excellent.
Karthik
10.0
/ 10
Its wordless. Rocking. My cheers to all the staffs especially housekeeping people such as Mary etc... I also would like to include Ms. Malini who gave an extraordinary service to us.
TM
10.0
/ 10
It was a great experience. Hotel was very nice, helpful staff, good food, excellent services, helpful guy at the travel desk. Hotel location is very nice, facing the valley - lovely views overall. Neatly maintained property as well.
在該地區
查看地圖
73, Kungah House Road, Fern Hill, Nilgiris District, State of Tamil Nādu, India, 643004

主要設施

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餐廳
24小時前台
停車處
WiFi
Sterling Ooty Fern Hill位于尼尔吉利斯县地区/城市。 24小时前台随时为您服务,从入住到退房,或您需要的任何帮助。如果您还有其他需求,请随时联系前台,我们随时准备为您提供服务。
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斯特靈烏塔蕨山飯店周圍有什麼

73, Kungah House Road, Fern Hill, Nilgiris District, State of Tamil Nādu, India, 643004
發現更多地方
其他 Sterling Ooty Fern Hill
其他 2 Sterling Ooty Fern Hill

了解更多關於斯特靈烏塔蕨山飯店

位置


Sterling Ooty Fern Hill位于尼尔吉利斯县地区/城市。

关于Sterling Ooty Fern Hill

准备好体验难忘的住宿体验吧,这里提供专属服务和全方位的设施,以满足您的所有需求。

获得最优惠的价格,享受最优质的水疗护理,放松身心,焕发活力。

24小时前台随时为您服务,从入住到退房,或您需要的任何帮助。如果您还有其他需求,请随时联系前台,我们随时准备为您提供服务。

在Sterling Ooty Fern Hill品尝您最喜爱的菜肴,这里有专为您准备的特色菜肴。

入住Sterling Ooty Fern Hill,享受奢华的享受和无与伦比的体验。

斯特靈烏塔蕨山飯店所有設施

其他 Sterling Ooty Fern Hill
其他

一般的

  • 宴會
  • 舞廳
  • 接待廳
  • 置物櫃
  • 停車處
  • 陽台

飯店服務

  • 洗衣服務
  • 旅遊服務
  • 行李寄存
  • 多語言服務人員
  • 24 小時前台接待
  • 服務台

要做的事情

  • 野餐區
  • 花園
  • 燒烤
  • 溫泉
  • 蒸氣室

公共設施

  • 其他
  • 餐廳
  • 無菸區
  • 咖啡廳

運輸

  • 機場接送
  • 代客泊車

食物和飲料

  • 酒吧
  • 小吃店

體育和娛樂

  • 遊戲室
  • 檯球

連接性

  • 免費 WiFi

接駁車服務

  • 機場接送(收費)

商務設施

  • 商務中心

附近設施

  • 紀念品商店

斯特靈烏塔蕨山飯店住宿政策及一般資訊

重要提示
計劃在入住時間以外入住(例如清晨或深夜)?您可以直接與住宿安排!
  • 寵物費:每隻寵物每天 INR2000

住宿可能有其他另行收費的項目。這些費用和押金可能不含稅,並且可能會改變。

  • 若有額外房客入住,住宿業者會依照其規定收取費用
  • 辦理入住手續時可能需要出示政府核發且附有照片的證件,並以現金作為押金或提供信用卡/金融卡以支付雜費
  • 住宿無法保證能符合房客所有特殊住房要求,房客須於辦理入住手續時與住宿確認;特殊入住要求可能需要加收費用
  • 此住宿接受信用卡、金融卡及現金等付款方式
  • 請注意,不同國家和不同住宿的文化規範和旅客規定會有所不同,顯示的規定由住宿業者提供

此住宿恕不在營業時間以外提供入住登記服務。抵達住宿時櫃台會有服務人員接待旅客。如有任何疑問,請使用預訂確認信上的資訊與住宿業者聯絡。 如要在此住宿登記,印度公民必須出示由印度政府簽發、且附有相片的有效身分證;非印度公民旅客則須出示有效的護照及簽證。

Hotel only accepts guests with minimum age of 16

入住/退房時間

入住:
14:00 - 19:00
退房
前 11:00
酒店政策尚未公佈。

一般資訊

熱門設施
餐廳, 24小時前台, 停車處, WiFi
入住/退房時間
从 14:00 - 19:00 - 到 11:00
斯特靈烏塔蕨山飯店的可用房間
175
在斯特靈烏塔蕨山飯店的樓層數
3
另一設施在斯特靈烏塔蕨山飯店
宴會, 舞廳, 接待廳, 置物櫃, 陽台

斯特靈烏塔蕨山飯店常見問題

在斯特靈烏塔蕨山飯店有哪些可用設施?
這裡有頂級設施斯特靈烏塔蕨山飯店例如餐廳, 24小時前台, 停車處, WiFi .(有些可能需要額外收費)
正常入住和退房時間是斯特靈烏塔蕨山飯店?
在斯特靈烏塔蕨山飯店的標準入住時間從14:00 - 19:00開始最晚退房時間為前 11:00
What is the star rating of 斯特靈烏塔蕨山飯店?
斯特靈烏塔蕨山飯店 is a 4.0-star hotel.
How many floors does 斯特靈烏塔蕨山飯店 have?
斯特靈烏塔蕨山飯店 has 3 floors.
How many rooms are available at 斯特靈烏塔蕨山飯店?
斯特靈烏塔蕨山飯店 has 175 rooms in total.
看全部

更多其他客人的評論斯特靈烏塔蕨山飯店

6.8
愉快體驗
來自 66 則評論
清潔度

7.6

房間舒適度

7.4

地點

7.2

服務與設施

7.0

排序方式
MOST_RELEVANT_LABEL
偏好設定
TRIP_REASON_DEFAULT_VALUE_LABEL

旅行者評論 Sterling Ooty Fern Hill

每頁評論數
20
40
精選評論
Himani
2.0
/10
92 幾週前評論

Expedia Group verified review

The services was pathetic. Most of the area was booked for private parties so we couldn't go anywhere. It was like staying in a hotel and not resort. Also, during checkout they took more amount from us. When I checked it, and asked for a refund, they said they have initiated the refund. But I never got it back. They are just thiefs who show you the correct bill. But in final bill which they don't show you they add many bills twice.
閱讀更多
theja
10.0
/10
97 幾週前評論

Expedia Group verified review

Excellent Service
Deepak
icon-閒暇 家庭
閒暇 家庭
2.0
/10
103 幾週前評論

Expedia Group verified review

DO NOT BOOK THIS PROPERTY - NOT EVEN MATCH 2 star STANDARD. Recently stayed here with family for 2 days. To start with no staff to help in checkin process or luggage, have to ask multiple times. Then, room allocated was a pathetic dirty room with no view -- unless they consider teenshade as a view. Nothing, happened even after complaint, just the false promise to get the room changed next day (I already arrived in evening, then to pack luggage next morning doesnt make sense at all). Cherry on the cake was -- TV not working, kettle not working, for room service u have to wait for hours for just getting water refill. Bathroom drains were blocked. And, best part they serve in room food in disposable like pizza delivery which though was just coming from one floor below but was served cold with very high price. I have stayed in other Sterling properties during same trip as well in past, they are good but this property definetly has some issue so pls refrain from booking this unless u want to spoil ur holiday.
閱讀更多
Deepti
6.0
/10
139 幾週前評論

Expedia Group verified review

Location is good. Relationship manger started with his sales pitch even before I had checked in. Despite requesting to take this up later as I was tired, he continued to keep pitching. Cleanliness wasn't great and despite having a Premium suite the room had no view. Overall no value for money
Yagnesh
icon-閒暇 家庭
閒暇 家庭
6.0
/10
158 幾週前評論

Expedia Group verified review

Access road is really bad, Hot water is not available for the second person, need to wait 25 minutes to get enough hot water for the next person. All glasses for drinking water had a faint smell of kerosene. Great location, superb views, excellent breakfast and dinner buffet.
Hemanth
icon-與親友同行
與親友同行
4.0
/10
160 幾週前評論

Hotels.com verified review

The choice of room provided to us was very average for the pricing. After spending 10k for a night we expect a balcony at the least. The room was big though. The view from the room was not that great. The kitchen closes at 3 pm with limited food options, taste wasn't great either.
Aseem
icon-與親友同行
與親友同行
6.0
/10
165 幾週前評論

Hotels.com verified review

The stay was a mixed bag really. While the location of the resort is excellent, the roads leading up to the resort are terrible. The same goes for the staff, a mixed bag. Some staff members were very kind and courteous while others were not. There were 3 of us staying in your privilege suite and I called in to request an additional duvet 3 times. The duvet was not provided and the Housekeeping, as well as the front desk, stopped answering calls from my room. Now, this behaviour will ensure that I do not ever come back despite a few good people working in your resort who were very kind and helpful throughout our stay.
閱讀更多
Rohini
icon-閒暇 家庭
閒暇 家庭
6.0
/10
184 幾週前評論

Expedia Group verified review

Dinner buffet is too crowded. Delay in response of staff for anything.
RONAK B
icon-閒暇 家庭
閒暇 家庭
10.0
/10
203 幾週前評論

Expedia Group verified review

One of the best Hotels with Best scenic view. Lots of Indoor games along with Adventure sports within Hotel Campus. Manojit was very helpful and very humble. Our food request was well taken care and overall experience was excellent.
Neha
icon-與親友同行
與親友同行
10.0
/10
214 幾週前評論

Hotels.com verified review

Proverty is very Nice and hospitality is very good
Sampath
icon-閒暇 家庭
閒暇 家庭
2.0
/10
218 幾週前評論

Expedia Group verified review

Absolutely horrible horrible access routes to this hotel. Pick any other place.
nilesh
icon-與親友同行
與親友同行
10.0
/10
305 幾週前評論

Hotels.com verified review

Very good location
Verified traveler
4.0
/10
330 幾週前評論

Expedia Group verified review

Access road to the property was horrible and similar was the parking situation. It took more than 45 minutes to get my car out. Room charges were exorbitant. The mattress was 'spring type' and hurt the back. Floor boards were squeaky. Staff was very helpful, especially the duty manager Mr. Arun. Food quality was great with a lot of variety.
閱讀更多
Verified traveler
4.0
/10
364 幾週前評論

Expedia Group verified review

Not a good one, basic amenities were not provided like hand towels, washroom was flooding though corrected later, very slow service restaurant
Gaurav
4.0
/10
365 幾週前評論

Hotels.com verified review

The stay was not comfortable at all. 1. The rooms given to us didn't had a tea kettle and the room service didn't delivery tea as they were short of staff. 2. Got the TV working after multiple complaints. 3. Request for room heater was fulfilled after full 24 hrs of request 4. And to make the things ever more terrible, the security guard opened the side door of the room and came into our room at 11pm without even knocking or informing us. Ridiculous.. and to top it all answer given was that they were just checking the door lock
閱讀更多
Verified traveler
icon-與親友同行 與朋友同行
與親友同行 與朋友同行
8.0
/10
365 幾週前評論

Expedia Group verified review

Peaceful and relaxed place . Great food and staff General cleanliness was poor. Rooms were not cleaned on time . Bathroom was moldy
ARINDAM
8.0
/10
370 幾週前評論

Hotels.com verified review

Great stay
Davinder
6.0
/10
453 幾週前評論

Hotels.com verified review

Ooty town and the surrounding slopes (other than tea gardens) are littered with plastic and garbage. Nightmare traffic, poor road maintenance, and surging crowds - not what you expect at a getaway hill destination. Fern Hill resort was mixed - crowded, little noisy. The facility is clean, but needs better maintenance. The plumbing needs an upgrade, the TV didn't work, the window stays were broken. The espresso machine was not working for many days.
閱讀更多
Ken
4.0
/10
454 幾週前評論

Expedia Group verified review

Felt like a prison. 5km from town. No pool, nothing to they arranged a pickup but the taxi was no show which caused too much stress
Praveen
6.0
/10
456 幾週前評論

Expedia Group verified review

A very average stay to sum it up. Property - A very nice property far removed from the bustle of the city. Just about the only plus I must say. Rooms - Rooms are of decent size with good views. But upon checking-in I was told that the Hotel does not provide any toiletries. When I requested for Soaps, Shampoos etc., I was told to use the Shower gel instead. They finally provided me with the items after a lot of haggling. Also, special mention is to be made regarding the soiled and dirty linen/towels that they provided even after repeated complaints. Dining & Restaurant - The quality of food is below par. The breakfast buffet is barely passable and there aren't a lot of options to go A la carte even at dinner time. The dishes are inconsistent. Stayed there for a week and I ordered mutton dishes(Indian) on most of the days and at times I was served a different dish on different days even though I ordered the exact same Mutton Masala. It was also amusing to be told by different waiters that mutton was unavailable on some occasions. They would somehow oblige to check with the chef after I inform them that I did have mutton the previous day. Then there are the live counters that have people apologizing that they would try to make a dosa when you ask for one. Wonder why inexperienced chefs are preparing food that they aren't comfortable with. Service was commendable though and a few of the waiters like Radhakrishnan, Ramesh provided excellent service.
閱讀更多
每頁評論數
20
40

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其他 4 Sterling Ooty Fern Hill

免責聲明

免責聲明:酒店有責任確保所有照片準確無誤。 Traveloka 對任何照片錯誤概不負責。
6.8
愉快體驗
來自 66 則評論
清潔度

7.6

房間舒適度

7.4

地點

7.2

服務與設施

7.0

排序方式
MOST_RELEVANT_LABEL
偏好設定
TRIP_REASON_DEFAULT_VALUE_LABEL

旅行者評論 Sterling Ooty Fern Hill

每頁評論數
20
40
精選評論
Himani
2.0
/10
92 幾週前評論

Expedia Group verified review

The services was pathetic. Most of the area was booked for private parties so we couldn't go anywhere. It was like staying in a hotel and not resort. Also, during checkout they took more amount from us. When I checked it, and asked for a refund, they said they have initiated the refund. But I never got it back. They are just thiefs who show you the correct bill. But in final bill which they don't show you they add many bills twice.
閱讀更多
theja
10.0
/10
97 幾週前評論

Expedia Group verified review

Excellent Service
Deepak
icon-閒暇 家庭
閒暇 家庭
2.0
/10
103 幾週前評論

Expedia Group verified review

DO NOT BOOK THIS PROPERTY - NOT EVEN MATCH 2 star STANDARD. Recently stayed here with family for 2 days. To start with no staff to help in checkin process or luggage, have to ask multiple times. Then, room allocated was a pathetic dirty room with no view -- unless they consider teenshade as a view. Nothing, happened even after complaint, just the false promise to get the room changed next day (I already arrived in evening, then to pack luggage next morning doesnt make sense at all). Cherry on the cake was -- TV not working, kettle not working, for room service u have to wait for hours for just getting water refill. Bathroom drains were blocked. And, best part they serve in room food in disposable like pizza delivery which though was just coming from one floor below but was served cold with very high price. I have stayed in other Sterling properties during same trip as well in past, they are good but this property definetly has some issue so pls refrain from booking this unless u want to spoil ur holiday.
閱讀更多
Deepti
6.0
/10
139 幾週前評論

Expedia Group verified review

Location is good. Relationship manger started with his sales pitch even before I had checked in. Despite requesting to take this up later as I was tired, he continued to keep pitching. Cleanliness wasn't great and despite having a Premium suite the room had no view. Overall no value for money
Yagnesh
icon-閒暇 家庭
閒暇 家庭
6.0
/10
158 幾週前評論

Expedia Group verified review

Access road is really bad, Hot water is not available for the second person, need to wait 25 minutes to get enough hot water for the next person. All glasses for drinking water had a faint smell of kerosene. Great location, superb views, excellent breakfast and dinner buffet.
Hemanth
icon-與親友同行
與親友同行
4.0
/10
160 幾週前評論

Hotels.com verified review

The choice of room provided to us was very average for the pricing. After spending 10k for a night we expect a balcony at the least. The room was big though. The view from the room was not that great. The kitchen closes at 3 pm with limited food options, taste wasn't great either.
Aseem
icon-與親友同行
與親友同行
6.0
/10
165 幾週前評論

Hotels.com verified review

The stay was a mixed bag really. While the location of the resort is excellent, the roads leading up to the resort are terrible. The same goes for the staff, a mixed bag. Some staff members were very kind and courteous while others were not. There were 3 of us staying in your privilege suite and I called in to request an additional duvet 3 times. The duvet was not provided and the Housekeeping, as well as the front desk, stopped answering calls from my room. Now, this behaviour will ensure that I do not ever come back despite a few good people working in your resort who were very kind and helpful throughout our stay.
閱讀更多
Rohini
icon-閒暇 家庭
閒暇 家庭
6.0
/10
184 幾週前評論

Expedia Group verified review

Dinner buffet is too crowded. Delay in response of staff for anything.
RONAK B
icon-閒暇 家庭
閒暇 家庭
10.0
/10
203 幾週前評論

Expedia Group verified review

One of the best Hotels with Best scenic view. Lots of Indoor games along with Adventure sports within Hotel Campus. Manojit was very helpful and very humble. Our food request was well taken care and overall experience was excellent.
Neha
icon-與親友同行
與親友同行
10.0
/10
214 幾週前評論

Hotels.com verified review

Proverty is very Nice and hospitality is very good
Sampath
icon-閒暇 家庭
閒暇 家庭
2.0
/10
218 幾週前評論

Expedia Group verified review

Absolutely horrible horrible access routes to this hotel. Pick any other place.
nilesh
icon-與親友同行
與親友同行
10.0
/10
305 幾週前評論

Hotels.com verified review

Very good location
Verified traveler
4.0
/10
330 幾週前評論

Expedia Group verified review

Access road to the property was horrible and similar was the parking situation. It took more than 45 minutes to get my car out. Room charges were exorbitant. The mattress was 'spring type' and hurt the back. Floor boards were squeaky. Staff was very helpful, especially the duty manager Mr. Arun. Food quality was great with a lot of variety.
閱讀更多
Verified traveler
4.0
/10
364 幾週前評論

Expedia Group verified review

Not a good one, basic amenities were not provided like hand towels, washroom was flooding though corrected later, very slow service restaurant
Gaurav
4.0
/10
365 幾週前評論

Hotels.com verified review

The stay was not comfortable at all. 1. The rooms given to us didn't had a tea kettle and the room service didn't delivery tea as they were short of staff. 2. Got the TV working after multiple complaints. 3. Request for room heater was fulfilled after full 24 hrs of request 4. And to make the things ever more terrible, the security guard opened the side door of the room and came into our room at 11pm without even knocking or informing us. Ridiculous.. and to top it all answer given was that they were just checking the door lock
閱讀更多
Verified traveler
icon-與親友同行 與朋友同行
與親友同行 與朋友同行
8.0
/10
365 幾週前評論

Expedia Group verified review

Peaceful and relaxed place . Great food and staff General cleanliness was poor. Rooms were not cleaned on time . Bathroom was moldy
ARINDAM
8.0
/10
370 幾週前評論

Hotels.com verified review

Great stay
Davinder
6.0
/10
453 幾週前評論

Hotels.com verified review

Ooty town and the surrounding slopes (other than tea gardens) are littered with plastic and garbage. Nightmare traffic, poor road maintenance, and surging crowds - not what you expect at a getaway hill destination. Fern Hill resort was mixed - crowded, little noisy. The facility is clean, but needs better maintenance. The plumbing needs an upgrade, the TV didn't work, the window stays were broken. The espresso machine was not working for many days.
閱讀更多
Ken
4.0
/10
454 幾週前評論

Expedia Group verified review

Felt like a prison. 5km from town. No pool, nothing to they arranged a pickup but the taxi was no show which caused too much stress
Praveen
6.0
/10
456 幾週前評論

Expedia Group verified review

A very average stay to sum it up. Property - A very nice property far removed from the bustle of the city. Just about the only plus I must say. Rooms - Rooms are of decent size with good views. But upon checking-in I was told that the Hotel does not provide any toiletries. When I requested for Soaps, Shampoos etc., I was told to use the Shower gel instead. They finally provided me with the items after a lot of haggling. Also, special mention is to be made regarding the soiled and dirty linen/towels that they provided even after repeated complaints. Dining & Restaurant - The quality of food is below par. The breakfast buffet is barely passable and there aren't a lot of options to go A la carte even at dinner time. The dishes are inconsistent. Stayed there for a week and I ordered mutton dishes(Indian) on most of the days and at times I was served a different dish on different days even though I ordered the exact same Mutton Masala. It was also amusing to be told by different waiters that mutton was unavailable on some occasions. They would somehow oblige to check with the chef after I inform them that I did have mutton the previous day. Then there are the live counters that have people apologizing that they would try to make a dosa when you ask for one. Wonder why inexperienced chefs are preparing food that they aren't comfortable with. Service was commendable though and a few of the waiters like Radhakrishnan, Ramesh provided excellent service.
閱讀更多
每頁評論數
20
40