Mercure Bali Legian

I am not recommended this hotel based on the experience below: - upon check in, the hand in the form with another guests' personal details pre-populated for me to fill up - bad cleaning conditions inside the room, the air dry is not working properly, with someone 's bread on the top which is disgusting - stain at quite a number of spots - food crumbs are found on the chair - the TV is showing another guest name, now I understood why the check in form got other people's details pre-populated. Can they just handle guests personal details with care? - after check out, i stored the luggage at the hotel, but I waited more than 15 mins to take it back, the front desk people just don't care, but collected my luggage receipt, ended up i go to the luggage store room myself.

房間隔音有點差，環境不錯，早餐也多選擇，員工很友善，Kids Corner十分簡陋，離KutaBeach只10分鐘但KutaBeach很多粗沙，不是水清沙幼

location is good

Location ok

床非常舒服好睡，躺上去就不想下床，唯一美中不足感覺泳池似乎太像戲水池，因為不靠海邊，泳池就變成更重要。

Always my favourite place to stay when wanting to be close to everything- food, shopping and entertainment. Room is clean and bed is super comfortable. AC is cold!! Staff are extremely friendly and helpful- definitely recommend to stay

Quite a noisy place. No real barriers to stop the outside noise coming into the rooms. No swim up bar. Breakfast was a 2 out of 5. Personally I feel it was over priced for Bali and what they give. I won’t stay there again.

ホテルはキレイでスタッフも優しかったです。 立地も良く便利でした。

The property was fine, the only issue we had was that it was very busy, but thats not the hotels fault, breakfast gets busy after 8-8.30, and the area its location is busy, but having said that the staff worked very hard and were very pleasant in particular the breakfast team whi always seem to work very hard, thank you all

Unfortunately both pools were cold and shame no pool bar but apart from that a great place and location

Location

Love the location have stayed here a few times . Only complaint is when u book a room with a balcony u either get a get view of the pool area which is great or u are overlooking locals backyards and rubbish areas not great. This is a great hotel staff is amazing . Felt really safe .

3 Tage Aufenthalt im lebhaften Legian. Sehr freundliches und hilfsbereites Personal. Frühstück - grosse Auswahl und lecker . Familienzimmer - etwas hellhörig, va in Richtung Straße, sauber und Einrichtung schön. Lage - kurzer Fußweg (10min) zum Strand - schöner Sonnenuntergang

Have stayed here a few times. Always amazing and will happily come back

Everything was good

All as expected by this hotel.

Broken shower head and no volume on tv- very hard to communicate with staff these issues

.

Hotel should focus on cleanliness of the room, other than that everything is fantastic ..

Our first room was right near the road and was incredibly noisy, we were thankfully moved to a quiter part of the hotel and were able to sleep well each night. Pool view rooms will be extremely loud due to bikes at night. The hotel is honestly quite run down. We only booked it due to the nice looking infinity pool and our 8 year old daughter was not allowed to enter it as staff said "It was not safe". I would avoid, there are far more well maintained hotels in Bali.