羅伯塔酒店

飯店距離Venezia Master 步行約6分鐘即可抵達飯店 飯店周邊很多超市 吃飯也很方便 入住接待人員非常親切 只是飯店有點小題四人入住 行李部分無法全開 但其他都很加分喔～

地点还可以靠近火车站，酒店员工就没有什么礼貌，我早上11点左右到可是柜台没有人，傍晚回去也是没人，要叫了一阵子柜台员工才出来。隔天早上退房柜台也是没人，柜台员工一直在里面房间，而且柜台员工不会说英语。

Convience for travelers who need to stay near the train station. it can take bus no 2 to the Venice island tourism area

Near train station, supermarket. But there are no lift from ground floor to first floor

无法形容的差劲，各个方面。入住接待是几个黑人兄弟，一个躺在椅子上看电视，一个胳膊上缠着绷带玩手机，另一个告诉你，他只会讲法语，听不懂你说啥。好容易搞明白了我们要先停车，他说先交钱，我们说都是在退房时结账，他说是老板订的规矩，老板去捷克了，他只讲法语，无论你怎么比划，他就是不明白。实在糟糕透顶。而且房间脏的离谱，床单上发现血迹。还有蛛网。第一晚上楼底下躺了个人，我们以为死了。路上有人报了警，警察来了拖半天，说是醉汉。酒店外面污水横流，晚上回来晚的话经常会见到小流氓三五成群扔酒瓶子吹口哨。周边环境难以描述的恶劣。

i stayed 4 days and just the third and fourth days could connect the wifi service in room. i askedthe reception why i could not connect this wifi service in the first two days. It could only connect it in the lobby area. They just replied me that this is a company service, which is free and forced me to accept thi and asked me , do you understand?...... anyway, this hotel is quite nearby to the Mestre station and quitr gd in general. One weakness is there are no lift and i need to take my big luggages to the 2nd floor when in and out.

酒店位於Venezia Metre station, 如果你要去威尼斯水鄉或其他島 eg. Murano, Bruano 參觀，每次要坐一個站到 Venezia SL 才可，每程車費Eur1.50. 另外酒店費用不包早餐，你可以到附近的西餐廳或中餐館用餐，超市也在附近，非常方便。 酒店前枱工作人員很好。但酒店沒有升降機，如果有大件行李，可能不太方便。

Lovely hotel, friendly reception, room was very clean. Only issue for us was that the aircon didn’t really get cold enough and with 4 people in the room it was a little hot. Otherwise, all good.

When we checked in, we asked about getting taxi to the cruise for the next day, the receptionist doesn’t have a clue of MSC cruise. The place is convenient, lots of restaurants, maestre station is close . Nice stay for a night .

Initially the area of Mestre is not great which various undesirable people milling around looking dodgy. I wouldn’t go out on your own at night. My first room, stank of cigarette smoke, drawn in via the AC. The bed sheets had holes in the but although very basic, it was at least clean. I asked to move rooms after the first night, which was kindly accommodated, but the room was very noisy both inside and outside. For 3 nights I didn’t sleep well at all. The shower in both rooms also went cold after 2mins. Over all the hotel was poor, not a 3 star … more a 2 star and I probably wouldn’t go back again.

El desayuno muy completo

Clean and quiet property near Mestre train/bus station. Friendly staff. Non-descript neighborhood.

Great location

スタッフの対応が良く、チェックアウト後も無料で荷物を預かってくれた。 ヴェネツィアの入島税免除のホテルなのでチェックインの際に登録するように教えてくれた。 部屋は清潔感があり、シャワーの水圧も問題無し。シングルルームにしたので大きめのキャリーを広げるとドアが開かなかった。冷蔵庫がほんのり冷たい程度なので要冷蔵のものは買わないほうがいいかも。

very kind and highliy professional staff. very good location. i would go there again.

Hotel Roberta does well everything well for a trip to Venice: ~20min bus ride away from Venice, nearby a supermarket (Ali), clean, good sleep. Breakfast cost 10 euros. It is good enough, nothing special. Great value for price paid.

This is a bait and switch operation. Very unusual in my experience with Expedia to find the hotel not complying with advertised amenities. The main problem for my 3 day stay was the complete lack of air conditioning in my room during the hottest days of the year with Europe under an intense heat dome. They did have some air conditioning in the hallways. The room was rather dingy and small, but clean enough. No USB ports at all. Since a had an issue with one of my charging cables, I was not able to recharge my phone at all initially. When I simply described the problem at the night front desk, the receptionist got aggressive, lecturing me that I did not have the right to criticize the hotel in any way! Eventually, he did give me an adaptor that I could use with my other cable so that I was able to recharge my phone over the rest of my stay. The day staff spoke quite poor English so communication was a problem. Overall, my hotel experience here was hardly bearable, with the first half of the night trying to sleep in stifling heat. But, In made it. Since this experience was not up to my previous longstanding experience with Expedia, and was not reasonable given the implied contract that was entered into, I would request compensation from the service provider for this experience. Thanks for your help and attention to this matter.

Hotel staff were helpful and friednly.

Room is way too small

Convenient location, close to the train station. Staff were super friendly and helpful. We were more than satisfied with the hotel's service. Would recommend it to friends.