Active Life Madarao

我住入大門右手面樓下尾房共3晚。一開門已經嗅到濃烈殺蟲水味道，最初以為因為郊區要預防小昆蟲，但第2晚見到有蜘蛛絲由天花扳直到地下，後來在電視後牆身見到有隻手長腳長蜘蛛向上爬出來☹️嚇到我傻，最終我打死隻蜘蛛，但之後都瞓得不安☹️☹️☹️☹️☹️

Property manager is outstanding.

I have already rated this property. We could not have had a better stay. The room was spotless the staff were fantastic and the amenities very adequate.

Love Active Life its a fun family friendly venue with the best hostess your ever going to find Lisa does an awesome job, third time weve been always have fun

Everything is within walkable distance. Lifts were just a brisk walk away. Lisa was lovely & very knowledgeable.

Staff, food, game room, bedrooms, outdoor hot tub, and amenities are over the top amazing and comfortable. Everyone was so kind and went above and beyond making our 4 night stay an epic ski week experience of a lifetime. We made new friends and had everything, and more even, than we needed. If we ever make it back to the area we would definitely stay here again.

Excellent base for a Madarao ski trip. Room was spacious enough for all our gear and had a very comfy bed. Staff were all brilliant and went out of their way to help us when we messed up our logistics. Outdoor Onsen was a major plus and excellent after a day on the hill. Loved Madarao too. Great ski hill and loads of fun places for the evening.

This is our second trip at the property, We found the staff help full and very accommodating. The property could do with a few upgrades, but generally its has all the facilities needed for a great snow holiday.

Our 3 night felt we had been there weeks. The staff, especially Lisa the manager and her husband Stuart, were so lovely and always available for any of our needs, they made us feel like family. Lisa had a saying that if a yes to your request wasn't available she would find a way around it to fulfill your request. The hotel was super clean and everything felt and looked new. The food was great and the service was impeccable. When we went to get our ski gear we noticed it was all brand new and some of the gear even had the tags in it. Loved the stay and would go there again. I Would 100% recommend staying there.

Excellent stay, the manager and the team were wonderful, going beyond the usual and we really enjoyed our stay. We are so grateful to the management for helping us when our car got stuck a few km from the hotel. The building is old but the location is good, being close to the top of a run down to the main lift area. Rooms are nicely renovated, and the public areas have a lot of space with really good facilities, including a games room, ski rental place, several lounge areas and a large dining area. There is also an onsen on site - remember to bring swimming things since it is mixed.

Lisa and Stewart were amazing hosts. Went above and beyond for all guests. Really nice atmosphere, friendly little bar onsite. Ski/Board lessons & hire onsite. Great location. Short 5 min walk to ski lift. Great little bar/s and restaurants close. Madarao is very quiet ski town. The Mountain can get busy during weekends/holiday's.

デラックスルームでした。お風呂が広めで快適でした！

Stayed in a deluxe type room, very comfortable bed, really clean bath and new-looking appliances all around. The common areas were also very warm and comfy, and the staff nice and accommodating. Literally in front of the bus stop and 3 min. walk to the ski lifts. 10/10 would stay again. They have a drink vending machine, but also having some snacks available for purchase at the hotel would have been great.

Very nice staff, but the place itself is dirty and stinks to humid all over the place. Also you need to pay extra for the onsen… Won't repeat.

A real nice hotel, where customers are still taken for value. Easy access to the Madarao ski slopes (100 m walk). Decent breakfast made with care and possibility to have dinner as well. Attention to detail with bar, games area, children area and not to forget the possibility to rent the outdoor Onsen. With the snow on one side this was a real treat. Not to forget the excellent service minded staff !!!

スタッフの対応が温かく、すごくくつろげた。 室内はまぁ汚くはないが清潔とは言えない。 お風呂やトイレはリフォームされており綺麗です。 その他不便はなくリラックス出来る施設でした。

停電もあったけど、頑張ってココアを準備したり、すごいアットホームなホテルでした。

The room I had was great, and large, judging by my previous Japan trips. The staff were very good. The included breakfast was a great way to start the day. The bar and restaurant were fine. And the drying room was good also nicely heated. If I am back in Madarao I would have no problems staying here again.

外国人スタッフのみで日本語対応出来るスタッフがいないので、日本の方が滞在されるときは英語対応でも苦にならなければ大丈夫だと思います。日本なのに海外にいるような感覚で過ごせます。大浴場も案内されましたが、外国人使用の水着着用のお風呂なので湯船につかるのを楽しむという感じです。

I loved all the amenities available to us here. The free yoga, free breakfast, hot Onsen. Bedding was super comfy and staff was always pleasant. The lifts are a short (but steep) walk away. Bus stop practically right outside.