Chatrium Niseko

The room is spacious and clean. Very friendly staff and convenient location

I like the two room design, with independent shower rooms. Love the kitchen and the living room, very comfortable. The biggest selling point of the very expensive room rate was the view of Mt. Yotei. But there's a high rise building standing in the very middle of the view, blocking almost 40% of Mt. Yotei view from our room. The room rate was not worth it. Also soundproof was bad too. I could hear clearly how loud the people on the street were at 1am.

Nice location and good service

Service was great but there were cockroaches in the room

Comfortable modern residence Hotel for people like me enjoying quiet time in low season. Obstacle exists for tourism however that it offers Limited public transportation and F&B facility, so be creative …

I cannot believe checkout time is 10am. That's too early for a ski area hotel.

Best family vacation hotel. We had a 2-bedroom apartment. The 2 kids had their own bedroom and bathroom. We had complimentary breakfast in the dining room every morning and even cooked dinner in the open kitchen one night.

附近就有兩間便利店，十分方便。走大概2分鐘就有巴士到俱知安JR站。房間舒適乾淨，有小廚房，但可惜兩人房沒有浴缸，也沒有桌子供進食，不然就完美了。和Base不算遠，但是酒店有免費Shuttle去Base，只需要跟前台說就會安排，就不用拿著裝備上山，省下體力滑雪。下次還會入住。

La cocina estaba totalmente equipada, el servicio de lavandería estaba completo, todo muy limpio y agradable. Volvería felizmente otra vez

Kitchen bench and serving very easy and utensils good. Good set up. Laundry absolute a gem with washing and drying.

Staff was great. My room was ready so I was able to check in early. Free shuttle service to the mountain. I hired a snowboard from Rhythm Japan and the hotel a return collection area. Made things super easy.

Chatrium shuttle took us to gondolas and pick us up. This was good and essential since Niseko free shuttle had stopped for the season

Niseko great place for skiing ⛷️ whilst spring and not powder we enjoyed our stay with staff very friendly and helpful. Certainly recommended as place to stay with location and access to the mountains ideal. Will be back for the powder and stay at the Chatrium.

A small food hamper was provided to get started. Unexpected but pleasantly surprised. Very spacious unit. Could not ask for better

The room was spotless and spacious. The staff were incredibly kind and helpful. The hotel offered many amenities, including a shuttle to and from the mountain, arranging a ride to the airport, ski lockers and complimentary food upon arrival. Will absolutely book here again for our next holiday!

Terrible staff people Good hotel

Masser af plads og fine forhold

Two bedroom apart hotel was nicely appointed. Welcome basket with breakfast foods was a nice touch. Staff members who drove ski shuttles were wonderful. Close to lots of restaurants and food trucks.

Lovely hotel.

Staff was so friendly and its awesome access to all parts of resort. Cute cafe on site that had reallt great food and some more up scale options! Check in was great. Great with information. Room was huge and very comfortable