Spa World

溫泉大裝修接近尾聲，部分設施封閉了，有點可惜，但非常期待下次可享用新設施。

好處： 1. 交通不算很方便，但鄰近通天閣，很多餐廳/美食；樓下就是Donki, 購物非常方便。 2. 酒店職員很幫忙及熱心，會儘量解答問題。 3. 雖然是自助登記入住, 但旁邊會有職員幫忙，所以整體過程都不太困難。要留意的是不能夠提早進入房間，但住客登記後可寄存行李。 4. 酒店的自助早餐不錯，款式很多，而且美味，值得一試。 壞處： 1. 整潔度：整體整潔度一般，鞋子不能穿進酒店，也沒有提供拖鞋，要赤腳在酒店走來走去。房間較舊，風筒都是塵，浴缸有不明污漬，而且去水好慢；床墊太軟不穩，轉身時發出聲響之餘，睡床上時感覺快要塌下來；枕頭也太硬，會瞓捩頸。 2. 温泉：温泉浴場指引也不太清晰，未去過大浴場的話會不知道要怎麼做。雖然提供多種類型，但很多浴場都維修中（尤其是男湯），而且泉水也感覺不太乾淨。地磚有點失修及邊緣很鋒利，不小心就會滑倒受傷。 3. 酒店不提供暫存行李服務，check out離開酒店後更不能返回酒店，可選擇外面的coin knocker, 但數量有限。

The hotel doesn’t allow people going in to wear shoes in ALL hotel area, including the hotel room area and in the elevator. But they don’t provide disposable paper slippers neither. So to go to the onsen, you must walk with only your socks / bare feet for 5 min to get there. Then after onsen, you need to choose to walk back to the room with your DIRTY socks on again / bare feet. The point is I actually saw people often accidentally wore shoes and walked around the hotel area but the staff didn’t say a thing. The floor is totally unhygienic. Also the staff spoke very very poor English that you couldn’t communicate with them without any translator.

Very good

This is a busy hotel and entertainment venue. So the staff are quite nervous or sensitive due to the complicated hotel system. There are many rules for guests to follow. Overall it may be good for families with children.

非常值得再次拜防!

住宿點的溫泉及岩盤浴很讚。能有效舒緩旅途的疲憊，花長時間待在住宿點也很值得。我超過65歲的媽媽，很享受溫泉跟岩盤浴的服務。工作人員的英文有時候不太能溝通，但是很熱情，用手機翻譯軟體幫忙下，都可以解決問題。早餐內容豐富好吃，有鬆餅機跟霜淇淋機。這次入住新棟，房間環境還不錯。

酒店房間尚可，早餐不錯。 由於酒店不能穿鞋，所以人是赤腳前往主樓或新冀，看到進入場酒店時脫鞋時，有旅客直接拿行李上去，很不衛生 （不使用有消毒板的斜台） 希望酒店有職員可監察。

整体体验很好

新館房間新設備好空間大，溫泉跟岩盤浴也很讚

旺中帶靜，地點方便，兩條地鐵線和JR都只是幾分鐘步程。而且每天還有非常豐富的自助早餐，Mega Donki就在隔離，食完早餐去逛逛可避開過多遊客。

Excellent

The location is very convenient, next to Don Quixote Metro Station and very close，There are many choices to eat around.The hotel has many facilities including swimming pools and hot springs. The only drawback is that the breakfast is always the same. Although it is rich, the dishes are the same every time I go and I will get tired of it.

The Tower Annex is pretty new in condition, i was lucky to be allocated to that new wing. The buffet buffet was good in wide range of Japanese, Chinese and Western choices of food. Recommended.

酒店地方很大，浴場地方超大，感覺很舒服，可惜住不到新舘，本舘有啲舊，住第一晚房間有異味，聯絡職員立刻安排更換房間。下次都會再去。

溫泉很大，地方方便

This is the worst hotel I’ve ever experienced. 1. Inconvenient Access: On the day of my arrival, it was raining. Unluckily, to reach the hotel, guests must climb a long flight of stairs—no elevators are available. Although there’s an escalator in the carpark, it’s closed due to the high traffic from people heading to the spa world. And finally we had to lug our heavy luggage up the stairs. 2.Lack of Assistance: Upon arrival, there was no staff to assist with check-in. We were left to navigate the self-check-in process without proper guidance. 3. Confusing Luggage Handling: As we arrived early, the staff shuffled us around regarding luggage storage. Finally, we were directed to a luggage room where we had to store our belongings ourselves—an arrangement that felt unsafe. 4. Room Issues: Once in our room, we discovered that the air conditioner was leaking, leaving water on the carpet. 5. Public Bath Challenges: The public bath area lacked clear instructions for body cleaning. After searching for 10 min., I found 3 bathing areas, but 2 out of 3 was blocked. It raised doubts about hygiene due to this matter, as no one can ensure if all guests will goto public bath after cleaning. 6. Checkout Dilemma: We checkout on next day, we were surprised that the hotel didn’t offer luggage storage services. Guest are unable to return after checkout. We need pay extra cost and store our luggage in neaby JR station. So inconvenience! Overall, the service was very disappointing.

不錯的飯店值得再次回訪!

旁邊就是車站跟新世界商圈，房間寬敞乾淨，享受數種溫泉，白天還有室內水上樂園，超讚

非常好的住宿體驗，已多次入住，位置極好，房間幹淨舒適，最正是可溫泉放題