Mercure Queenstown Resort

房间比较小，房间设备简陋，没有微波炉。

酒店很大，但冬天去享用不了泳池！停車位置也給想像中小！一定要自駕遊才好，因為巴士站離酒店很遠！如不自駕就要下下坐的士！

Very good hotel, easy walk to town, nice seaview from room note that-very noisy close to escalator **room cleanness is very unstable

距離熱鬧街區有一點遠的飯店(步行需要30分鐘 有一個大斜坡) 如果有開車的話 停車很方便 附近沒有商店餐廳

Great location, thanks for the upgrade to suite and welcoming snacks as honeymoon trip. Wonderful scenery!

Great view. 2mins drive to the town.

靠海，開車方便

共入住三天。第一和第二天房間打掃都有毛巾掉在地上沒收。房間基本上整潔度還不差。入住的房間很大 兩張queen 房間看到山和湖 浴室可泡澡。 飯店是在山坡上走路是可到市中心 但沒車的話還是不建議。雖然有提供free parking但車位不多 第一天check in時只剩幾個車位。 但第二天晚上九點回來時 完全無車位 櫃臺說可停街上， 但外面很多車都停在街上 又是山路有斜度不好停。 晚上又下雨視線不好 時在街上找位停實在是很累。飯店的餐廳風景很美 推薦在這吃早餐！

房間窗外風景優美，空間很大，浴室及房間都很整潔。職員態度良好，樂於為未到過那裡旅行的你給予意見。只是房間夾萬是舊式用鎖匙開關這一點，較不方便。地點接近市中心，而且酒店有停車場，相當方便。

Love the space in the rooms and also the sustainability on products to use in the shower. Also good breakfast options in the buffet

Lovely stay, kid friendly

When I arrived, they said they upgraded me to a lake view room, which is great. Sadly, as we walked into the room we were surprised by wet upholstery smell from one of the benches and sewage smell in the bathroom. We did tell the front desk about it and they were very apologetic and tried what they can to clean it and even offered us a different room which we had to reluctantly reject. Unfortunately, we have our young infant with us so when we are in the hotel it is likely that he is asleep and moving will most likely disturb his sleep. Tldr: they really need to look into the issue with that room. I commend them on their customer service but if the issue isn't addressed, we certainly won't be the last person complaining about it.

just the view of the hotel

Staff were froemdly and motel was lovley. It is so hard to find a car park, not just at the motel, in all of Queenstown

Very friendly helpful staff. Room was neat and clean.

Great views of the Lake and mountains

Fabulous service Beautiful breakfast with stunning view Hotel restaurant was excellent.

Hey It was nice to stay over there but just little bit concern about cleaning staff.. They are doing well but sometimes they forgot some of the stuff . Otherwise aalll good Thank you.

Found the room cold. Only two cups provided when there was four of us. No shower cap provided. Not told there were spa towels by the pool. Waited too long for someone to make coffee so just left. And finally not enough parking and had to pay, which is absolutely ridiculous.

Beautiful position and stunning view.