艾爾特拉飯店及渡假村

飯店
6.8
/10
愉快體驗
62个评论

客人对住宿的评价

KWANGHEE
10.0
/ 10
저렴한 가격대비 너무 깨끗한 룸과 수영장 및 레스토랑 마음에 들었어요 아침 식사 맛은 좋은데 가짓수가 많지는 않아요 하지만 모두 만족한 여행이 된것 같아요
查看翻譯
HAIHOON
10.0
/ 10
주변 전경은 진짜 최고 바다ㅡ바라만 봐도 대박 세부 시티나 센터 다니기는 아님 택시비 장난 아님 그러나 뷰가 모든 단점을 상쇄함 조식 먹을만 함 쥬스 맛남
查看翻譯
Brian
10.0
/ 10
The room was adequate and met our needs. The view was outstanding and the pool was nice. There was a "room service" menu, but no instructions on how to contact anything in the hotel. Dialing the typical 0 (zero) for front desk just let it ring and ring, but nobody ever answered and there were no instructions on what numbers to actually call. The gym and "indoor basketball court" HAD air conditioning units, but none of them were turned on. We asked the front desk and they managed to activate the aircon for the exercise room, but stated that they would not turn on air conditioning for the basketball court. Honestly, what's the point of having an indoor basketball court if it is not air-conditioned in the Philippines???
查看翻譯
在該地區
查看地圖
Punta Engaño, Mactan, Lapu-Lapu City, Mactan Island, Cebu, Philippines, 6015

主要設施

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泳池
餐廳
24小時前台
WiFi
電梯
注意:这家酒店以前名为Arterra Hotel and Resort 艾爾特拉飯店及渡假村位于Punta Engaño地区/城市。 24小时前台随时为您服务,从入住到退房,或您需要的任何帮助。如果您还有其他需求,请随时联系前台,我们随时准备为您提供服务。
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艾爾特拉飯店及渡假村周圍有什麼

Punta Engaño, Mactan, Lapu-Lapu City, Mactan Island, Cebu, Philippines, 6015
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了解更多關於艾爾特拉飯店及渡假村

注意:这家酒店以前名为Arterra Hotel and Resort

位置


艾爾特拉飯店及渡假村位于Punta Engaño地区/城市。

关于艾爾特拉飯店及渡假村

入住期间,一定要去这家酒店的健身中心锻炼一下。

无论您是独自旅行还是与亲人一起旅行,您都可以在泳池度过愉快而轻松的一天。

24小时前台随时为您服务,从入住到退房,或您需要的任何帮助。如果您还有其他需求,请随时联系前台,我们随时准备为您提供服务。

在艾爾特拉飯店及渡假村品尝您最喜爱的菜肴,这里有专为您准备的特色菜肴。

凭借提供的各种设施,艾爾特拉飯店及渡假村是您入住的理想场所。

艾爾特拉飯店及渡假村所有設施

其他 Arterra Hotel and Resort
其他

公共設施

  • 其他
  • 餐廳
  • 無菸區
  • 咖啡廳
  • 電梯

商務設施

  • 會議室
  • 商務中心

飯店服務

  • 行李寄存
  • 24 小時前台接待

要做的事情

  • 室外游泳池

運輸

  • 海灘接駁車

連接性

  • 免費 WiFi

一般的

  • 停車處

體育和娛樂

  • 健身中心

艾爾特拉飯店及渡假村住宿政策及一般資訊

重要提示
計劃在入住時間以外入住(例如清晨或深夜)?您可以直接與住宿安排!

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (December 31) Gala Dinner per adult: PHP 1500
  • New Year's Eve (December 31) Gala Dinner per child: PHP 1500 (up to 9 years old)
  • A damage deposit of PHP 1500 will be collected before check-in.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Quiet hours are enforced at the property from 10:00 PM to 7:00 AM.

Hotel only accepts guests with minimum age of 18

入住/退房時間

入住:
14:00 - 00:00
退房
前 12:00
酒店政策尚未公佈。

一般資訊

熱門設施
泳池, 餐廳, 24小時前台, WiFi, 電梯
入住/退房時間
从 14:00 - 00:00 - 到 12:00
艾爾特拉飯店及渡假村的可用房間
180
在艾爾特拉飯店及渡假村的樓層數
20
另一設施在艾爾特拉飯店及渡假村
其他, 無菸區, 咖啡廳, 會議室, 商務中心

艾爾特拉飯店及渡假村常見問題

在艾爾特拉飯店及渡假村有哪些可用設施?
這裡有頂級設施艾爾特拉飯店及渡假村例如泳池, 餐廳, 24小時前台, WiFi, 電梯 .(有些可能需要額外收費)
正常入住和退房時間是艾爾特拉飯店及渡假村?
在艾爾特拉飯店及渡假村的標準入住時間從14:00 - 00:00開始最晚退房時間為前 12:00
What is the star rating of 艾爾特拉飯店及渡假村?
艾爾特拉飯店及渡假村 is a 3.5-star hotel.
How many floors does 艾爾特拉飯店及渡假村 have?
艾爾特拉飯店及渡假村 has 20 floors.
How many rooms are available at 艾爾特拉飯店及渡假村?
艾爾特拉飯店及渡假村 has 180 rooms in total.
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更多其他客人的評論艾爾特拉飯店及渡假村

6.6
愉快體驗
來自 54 則評論
清潔度

7.8

房間舒適度

7.6

服務與設施

7.2

排序方式
MOST_RELEVANT_LABEL
偏好設定
TRIP_REASON_DEFAULT_VALUE_LABEL

旅行者評論 Arterra Hotel and Resort

每頁評論數
20
40
精選評論
Verified traveler
icon-閒暇 家庭
閒暇 家庭
2.0
/10
303 幾週前評論

Expedia Group verified review

No beach access
Pekka
icon-與親友同行
與親友同行
8.0
/10
305 幾週前評論

Hotels.com verified review

Only Beach missing...food was good, but meny food is Ended.
WorldTraveler
icon-閒暇 與兒童同行
閒暇 與兒童同行
4.0
/10
308 幾週前評論

Expedia Group verified review

I will start by saying I have visited the Philippines several times and stayed at many different hotels. It seemed like the issue with this hotel was the management and overall programming. The breakfast was very disappointing. There was plenty of staff as normal in the Philippines except the staff did not serve coffee or anything for that matter. If I had employees already being paid, why wouldn’t I have them serving my guests? There was no music playing in the lobby and the place seemed dry and bland compared to other hotels I stayed at during my trip. I rarely saw any smiles and I just wanted to leave as soon as possible. There were vouchers to access the free WiFi which would disconnect for no apparent reason every other minute or so. That was strange. Not sure why they couldn’t ask for my name and room number as other hotels do. The best part about the place was the view and after talking with the staff for a few minutes their natural Filipino warmth would start to show. It’s almost like the management would ask them not to smile and everyone was very serious looking. I rarely post reviews because I don’t have time but I felt it necessary to share my experience. I think the property has great potential.
閱讀更多
KWANGHEE
icon-與親友同行
與親友同行
10.0
/10
309 幾週前評論

Hotels.com verified review

저렴한 가격대비 너무 깨끗한 룸과 수영장 및 레스토랑 마음에 들었어요 아침 식사 맛은 좋은데 가짓수가 많지는 않아요 하지만 모두 만족한 여행이 된것 같아요
Eugene
8.0
/10
319 幾週前評論

Hotels.com verified review

It is very remote but the hotel had the accommodations. Restaurant was 24 hrs and pool was nice. Very close to the airport and took about 20 min.
Georgina
icon-與親友同行 與兒童同行
與親友同行 與兒童同行
8.0
/10
321 幾週前評論

Expedia Group verified review

The property is excellent sea view - 360 deg...Wifi signal is poor
HAIHOON
10.0
/10
326 幾週前評論

Hotels.com verified review

주변 전경은 진짜 최고 바다ㅡ바라만 봐도 대박 세부 시티나 센터 다니기는 아님 택시비 장난 아님 그러나 뷰가 모든 단점을 상쇄함 조식 먹을만 함 쥬스 맛남
Verified traveler
icon-業務
業務
4.0
/10
328 幾週前評論

Expedia Group verified review

This property is priced well but even for that orice, it was disappointing Gym and Pool were ok. Rooms are ok. Left my gym clothes in The room when I checked out and when I called on the same day, theu said it was not there .
Mabel
icon-閒暇 與伴侶同行
閒暇 與伴侶同行
8.0
/10
334 幾週前評論

Expedia Group verified review

They have indoor basketball court, a spacious gym and a wonderful sea view from our room. Staff is accommodating.
Brian
10.0
/10
340 幾週前評論

Hotels.com verified review

The room was adequate and met our needs. The view was outstanding and the pool was nice. There was a "room service" menu, but no instructions on how to contact anything in the hotel. Dialing the typical 0 (zero) for front desk just let it ring and ring, but nobody ever answered and there were no instructions on what numbers to actually call. The gym and "indoor basketball court" HAD air conditioning units, but none of them were turned on. We asked the front desk and they managed to activate the aircon for the exercise room, but stated that they would not turn on air conditioning for the basketball court. Honestly, what's the point of having an indoor basketball court if it is not air-conditioned in the Philippines???
閱讀更多
NOBU
icon-閒暇 與伴侶同行
閒暇 與伴侶同行
4.0
/10
342 幾週前評論

Expedia Group verified review

不便過ぎる立地。目の前はすごく綺麗な海が広がってるけど遊泳禁止!モールやコンビニやレストランも近くにまったく無し❗ホテルは綺麗がバスローブなし❗フロントに何度電話をかけてもまったく出ない❗もう2度とここには行かない❗
Verified traveler
10.0
/10
343 幾週前評論

Hotels.com verified review

Has a great staff and away from traffic. You get both a beautiful sunrise and sunset
Jeffrey
icon-閒暇 與伴侶同行
閒暇 與伴侶同行
10.0
/10
353 幾週前評論

Expedia Group verified review

The hotel floors of the property are maintained well
Verified traveler
icon-閒暇 與伴侶同行
閒暇 與伴侶同行
10.0
/10
354 幾週前評論

Expedia Group verified review

スイートキングを予約しました。とても部屋が広くてベランダからの景色は絶景でトイレも2つ付いていました。文句無しです、お陰様で最高の思い出になりました。
Verified traveler
icon-業務
業務
10.0
/10
354 幾週前評論

Expedia Group verified review

海が見えて良かったです。
Verified traveler
8.0
/10
355 幾週前評論

Expedia Group verified review

Very nice hotel and nice views! Great staff always ready to help. Highly recommended.
Truls
2.0
/10
360 幾週前評論

Hotels.com verified review

Vi valde hotellet då det var hyfsat nära flygplatsen och såg ut som ett finare hotell, lite roligare det vanliga flygplatshotellet. Tyvärr levde inte hotellet upp till några förväntningar alls. Det tog nästan en timme att checka in, då receptionen inte kunde hitta min hotels.com bokning i systemet. Till slut var jag själv tvungen att vidarebefordra min bokning för att de skulle slutföra incheckningen. När vi sedan väl fick rummet, så var det brunt vatten i både handfat och dusch. Inte vad man förväntar sig av ett större resort och hotell på 22 våningar direkt... Hotellrummen var oerhört lyhörda, man kunde höra hissens välkomstmeddelande trots att vi bodde 3 rum bort från den. När vi sedan skulle äta mat, var det bara lobby baren som var open for business. Där fanns en OK matmeny, men nära hälften på menyn var slut. Endast koreansk eller lokal mat fanns kvar (inga mackor, pizzor, endast en av tre pasta sorter, etc). Frukosten var under standard om man vill äta en ”västerländsk” frukost. Fanns bara frukost på koreanskt vis. Toastbröden var slut, det fanns ingen bacon, omelett eller liknande som man skulle kunna förvänta sig. När vi väl checkat ut, var det dessutom svårt att få dit en taxi på grund av avståndet från övriga ön. De hotellet kunde beställa ville ha en extra avgift på 100php för att ens köra dit. Det fanns inga butiker eller andra restauranger i närområdet. Att bo här över en natt hade varit uteslutet.
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Røde
8.0
/10
372 幾週前評論

Expedia Group verified review

A bit isolated but nice. New facilities and wxcellent sea view!
Rochard
6.0
/10
373 幾週前評論

Expedia Group verified review

Staff was great... problem is rooms and hotel seem not finished... each room has a hot water heater... but its unplugged and up under the sink... took the first shower in with cold water... fit and finish of room is not good... door closer installed wrong that keeps you from opening door and not allow door to close... had to slam door to get it closed... door frame to small as well which did not help. 75% of pool closed. need a cab, they charge you to request one. View great from the rooms as the hotel sits at the point and has 270 % views.
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vetvetbaby
8.0
/10
375 幾週前評論

Expedia Group verified review

For the price this is a very classy place to stay. But its a long way from everything else. Is a good resort to getaway from everything and relax.
每頁評論數
20
40

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6.6
愉快體驗
來自 54 則評論
清潔度

7.8

房間舒適度

7.6

服務與設施

7.2

排序方式
MOST_RELEVANT_LABEL
偏好設定
TRIP_REASON_DEFAULT_VALUE_LABEL

旅行者評論 Arterra Hotel and Resort

每頁評論數
20
40
精選評論
Verified traveler
icon-閒暇 家庭
閒暇 家庭
2.0
/10
303 幾週前評論

Expedia Group verified review

No beach access
Pekka
icon-與親友同行
與親友同行
8.0
/10
305 幾週前評論

Hotels.com verified review

Only Beach missing...food was good, but meny food is Ended.
WorldTraveler
icon-閒暇 與兒童同行
閒暇 與兒童同行
4.0
/10
308 幾週前評論

Expedia Group verified review

I will start by saying I have visited the Philippines several times and stayed at many different hotels. It seemed like the issue with this hotel was the management and overall programming. The breakfast was very disappointing. There was plenty of staff as normal in the Philippines except the staff did not serve coffee or anything for that matter. If I had employees already being paid, why wouldn’t I have them serving my guests? There was no music playing in the lobby and the place seemed dry and bland compared to other hotels I stayed at during my trip. I rarely saw any smiles and I just wanted to leave as soon as possible. There were vouchers to access the free WiFi which would disconnect for no apparent reason every other minute or so. That was strange. Not sure why they couldn’t ask for my name and room number as other hotels do. The best part about the place was the view and after talking with the staff for a few minutes their natural Filipino warmth would start to show. It’s almost like the management would ask them not to smile and everyone was very serious looking. I rarely post reviews because I don’t have time but I felt it necessary to share my experience. I think the property has great potential.
閱讀更多
KWANGHEE
icon-與親友同行
與親友同行
10.0
/10
309 幾週前評論

Hotels.com verified review

저렴한 가격대비 너무 깨끗한 룸과 수영장 및 레스토랑 마음에 들었어요 아침 식사 맛은 좋은데 가짓수가 많지는 않아요 하지만 모두 만족한 여행이 된것 같아요
Eugene
8.0
/10
319 幾週前評論

Hotels.com verified review

It is very remote but the hotel had the accommodations. Restaurant was 24 hrs and pool was nice. Very close to the airport and took about 20 min.
Georgina
icon-與親友同行 與兒童同行
與親友同行 與兒童同行
8.0
/10
321 幾週前評論

Expedia Group verified review

The property is excellent sea view - 360 deg...Wifi signal is poor
HAIHOON
10.0
/10
326 幾週前評論

Hotels.com verified review

주변 전경은 진짜 최고 바다ㅡ바라만 봐도 대박 세부 시티나 센터 다니기는 아님 택시비 장난 아님 그러나 뷰가 모든 단점을 상쇄함 조식 먹을만 함 쥬스 맛남
Verified traveler
icon-業務
業務
4.0
/10
328 幾週前評論

Expedia Group verified review

This property is priced well but even for that orice, it was disappointing Gym and Pool were ok. Rooms are ok. Left my gym clothes in The room when I checked out and when I called on the same day, theu said it was not there .
Mabel
icon-閒暇 與伴侶同行
閒暇 與伴侶同行
8.0
/10
334 幾週前評論

Expedia Group verified review

They have indoor basketball court, a spacious gym and a wonderful sea view from our room. Staff is accommodating.
Brian
10.0
/10
340 幾週前評論

Hotels.com verified review

The room was adequate and met our needs. The view was outstanding and the pool was nice. There was a "room service" menu, but no instructions on how to contact anything in the hotel. Dialing the typical 0 (zero) for front desk just let it ring and ring, but nobody ever answered and there were no instructions on what numbers to actually call. The gym and "indoor basketball court" HAD air conditioning units, but none of them were turned on. We asked the front desk and they managed to activate the aircon for the exercise room, but stated that they would not turn on air conditioning for the basketball court. Honestly, what's the point of having an indoor basketball court if it is not air-conditioned in the Philippines???
閱讀更多
NOBU
icon-閒暇 與伴侶同行
閒暇 與伴侶同行
4.0
/10
342 幾週前評論

Expedia Group verified review

不便過ぎる立地。目の前はすごく綺麗な海が広がってるけど遊泳禁止!モールやコンビニやレストランも近くにまったく無し❗ホテルは綺麗がバスローブなし❗フロントに何度電話をかけてもまったく出ない❗もう2度とここには行かない❗
Verified traveler
10.0
/10
343 幾週前評論

Hotels.com verified review

Has a great staff and away from traffic. You get both a beautiful sunrise and sunset
Jeffrey
icon-閒暇 與伴侶同行
閒暇 與伴侶同行
10.0
/10
353 幾週前評論

Expedia Group verified review

The hotel floors of the property are maintained well
Verified traveler
icon-閒暇 與伴侶同行
閒暇 與伴侶同行
10.0
/10
354 幾週前評論

Expedia Group verified review

スイートキングを予約しました。とても部屋が広くてベランダからの景色は絶景でトイレも2つ付いていました。文句無しです、お陰様で最高の思い出になりました。
Verified traveler
icon-業務
業務
10.0
/10
354 幾週前評論

Expedia Group verified review

海が見えて良かったです。
Verified traveler
8.0
/10
355 幾週前評論

Expedia Group verified review

Very nice hotel and nice views! Great staff always ready to help. Highly recommended.
Truls
2.0
/10
360 幾週前評論

Hotels.com verified review

Vi valde hotellet då det var hyfsat nära flygplatsen och såg ut som ett finare hotell, lite roligare det vanliga flygplatshotellet. Tyvärr levde inte hotellet upp till några förväntningar alls. Det tog nästan en timme att checka in, då receptionen inte kunde hitta min hotels.com bokning i systemet. Till slut var jag själv tvungen att vidarebefordra min bokning för att de skulle slutföra incheckningen. När vi sedan väl fick rummet, så var det brunt vatten i både handfat och dusch. Inte vad man förväntar sig av ett större resort och hotell på 22 våningar direkt... Hotellrummen var oerhört lyhörda, man kunde höra hissens välkomstmeddelande trots att vi bodde 3 rum bort från den. När vi sedan skulle äta mat, var det bara lobby baren som var open for business. Där fanns en OK matmeny, men nära hälften på menyn var slut. Endast koreansk eller lokal mat fanns kvar (inga mackor, pizzor, endast en av tre pasta sorter, etc). Frukosten var under standard om man vill äta en ”västerländsk” frukost. Fanns bara frukost på koreanskt vis. Toastbröden var slut, det fanns ingen bacon, omelett eller liknande som man skulle kunna förvänta sig. När vi väl checkat ut, var det dessutom svårt att få dit en taxi på grund av avståndet från övriga ön. De hotellet kunde beställa ville ha en extra avgift på 100php för att ens köra dit. Det fanns inga butiker eller andra restauranger i närområdet. Att bo här över en natt hade varit uteslutet.
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Røde
8.0
/10
372 幾週前評論

Expedia Group verified review

A bit isolated but nice. New facilities and wxcellent sea view!
Rochard
6.0
/10
373 幾週前評論

Expedia Group verified review

Staff was great... problem is rooms and hotel seem not finished... each room has a hot water heater... but its unplugged and up under the sink... took the first shower in with cold water... fit and finish of room is not good... door closer installed wrong that keeps you from opening door and not allow door to close... had to slam door to get it closed... door frame to small as well which did not help. 75% of pool closed. need a cab, they charge you to request one. View great from the rooms as the hotel sits at the point and has 270 % views.
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vetvetbaby
8.0
/10
375 幾週前評論

Expedia Group verified review

For the price this is a very classy place to stay. But its a long way from everything else. Is a good resort to getaway from everything and relax.
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