Arterra Hotel and Resort

No beach access

Only Beach missing...food was good, but meny food is Ended.

I will start by saying I have visited the Philippines several times and stayed at many different hotels. It seemed like the issue with this hotel was the management and overall programming. The breakfast was very disappointing. There was plenty of staff as normal in the Philippines except the staff did not serve coffee or anything for that matter. If I had employees already being paid, why wouldn’t I have them serving my guests? There was no music playing in the lobby and the place seemed dry and bland compared to other hotels I stayed at during my trip. I rarely saw any smiles and I just wanted to leave as soon as possible. There were vouchers to access the free WiFi which would disconnect for no apparent reason every other minute or so. That was strange. Not sure why they couldn’t ask for my name and room number as other hotels do. The best part about the place was the view and after talking with the staff for a few minutes their natural Filipino warmth would start to show. It’s almost like the management would ask them not to smile and everyone was very serious looking. I rarely post reviews because I don’t have time but I felt it necessary to share my experience. I think the property has great potential.

저렴한 가격대비 너무 깨끗한 룸과 수영장 및 레스토랑 마음에 들었어요 아침 식사 맛은 좋은데 가짓수가 많지는 않아요 하지만 모두 만족한 여행이 된것 같아요

It is very remote but the hotel had the accommodations. Restaurant was 24 hrs and pool was nice. Very close to the airport and took about 20 min.

The property is excellent sea view - 360 deg...Wifi signal is poor

주변 전경은 진짜 최고 바다ㅡ바라만 봐도 대박 세부 시티나 센터 다니기는 아님 택시비 장난 아님 그러나 뷰가 모든 단점을 상쇄함 조식 먹을만 함 쥬스 맛남

This property is priced well but even for that orice, it was disappointing Gym and Pool were ok. Rooms are ok. Left my gym clothes in The room when I checked out and when I called on the same day, theu said it was not there .

They have indoor basketball court, a spacious gym and a wonderful sea view from our room. Staff is accommodating.

The room was adequate and met our needs. The view was outstanding and the pool was nice. There was a "room service" menu, but no instructions on how to contact anything in the hotel. Dialing the typical 0 (zero) for front desk just let it ring and ring, but nobody ever answered and there were no instructions on what numbers to actually call. The gym and "indoor basketball court" HAD air conditioning units, but none of them were turned on. We asked the front desk and they managed to activate the aircon for the exercise room, but stated that they would not turn on air conditioning for the basketball court. Honestly, what's the point of having an indoor basketball court if it is not air-conditioned in the Philippines???

不便過ぎる立地。目の前はすごく綺麗な海が広がってるけど遊泳禁止！モールやコンビニやレストランも近くにまったく無し❗ホテルは綺麗がバスローブなし❗フロントに何度電話をかけてもまったく出ない❗もう２度とここには行かない❗

Has a great staff and away from traffic. You get both a beautiful sunrise and sunset

The hotel floors of the property are maintained well

スイートキングを予約しました。とても部屋が広くてベランダからの景色は絶景でトイレも２つ付いていました。文句無しです、お陰様で最高の思い出になりました。

海が見えて良かったです。

Very nice hotel and nice views! Great staff always ready to help. Highly recommended.

Vi valde hotellet då det var hyfsat nära flygplatsen och såg ut som ett finare hotell, lite roligare det vanliga flygplatshotellet. Tyvärr levde inte hotellet upp till några förväntningar alls. Det tog nästan en timme att checka in, då receptionen inte kunde hitta min hotels.com bokning i systemet. Till slut var jag själv tvungen att vidarebefordra min bokning för att de skulle slutföra incheckningen. När vi sedan väl fick rummet, så var det brunt vatten i både handfat och dusch. Inte vad man förväntar sig av ett större resort och hotell på 22 våningar direkt... Hotellrummen var oerhört lyhörda, man kunde höra hissens välkomstmeddelande trots att vi bodde 3 rum bort från den. När vi sedan skulle äta mat, var det bara lobby baren som var open for business. Där fanns en OK matmeny, men nära hälften på menyn var slut. Endast koreansk eller lokal mat fanns kvar (inga mackor, pizzor, endast en av tre pasta sorter, etc). Frukosten var under standard om man vill äta en ”västerländsk” frukost. Fanns bara frukost på koreanskt vis. Toastbröden var slut, det fanns ingen bacon, omelett eller liknande som man skulle kunna förvänta sig. När vi väl checkat ut, var det dessutom svårt att få dit en taxi på grund av avståndet från övriga ön. De hotellet kunde beställa ville ha en extra avgift på 100php för att ens köra dit. Det fanns inga butiker eller andra restauranger i närområdet. Att bo här över en natt hade varit uteslutet.

A bit isolated but nice. New facilities and wxcellent sea view!

Staff was great... problem is rooms and hotel seem not finished... each room has a hot water heater... but its unplugged and up under the sink... took the first shower in with cold water... fit and finish of room is not good... door closer installed wrong that keeps you from opening door and not allow door to close... had to slam door to get it closed... door frame to small as well which did not help. 75% of pool closed. need a cab, they charge you to request one. View great from the rooms as the hotel sits at the point and has 270 % views.

For the price this is a very classy place to stay. But its a long way from everything else. Is a good resort to getaway from everything and relax.