科斯塔貝拉熱帶海灘渡假村

The environment is nice but the PR Manager was the worst I have ever experienced throughout my extensive travel experiences in various countries. The booking staff need to level up the knowledge in water sports. If the facility is offered by the hotel, blaming on the tide for kayak is irrelevant because of misinformation. People plan ahead not find ad hoc taxi drivers for alternatives. But going outside is the same for water sports due to location and this resort is awesome for family but not solo travellers. Its a pity if they have the resource but not experienced staffs.

Nice to stay for retreat

I’ll come back again. The staff of this hotel are very nice and friendly. The environment and the facilities are maintaining very clean and well , the security do so. As for Location , to hire a taxi or tutu which will be easier to reach out restaurants or supermarkets.

Check in 流程很順利還有迎賓飲料，但居然沒有電梯（住3樓）而且走廊有種異味，飯店早餐不好吃但是裝潢很漂亮，熱水很不穩定也沒有牙刷等備品，私人海灘早上都是退潮建議下午去比較美，覺得這個價位飯店設施還有待加強

整體表現真的不錯，床好睡、房間乾淨、早餐菜色天天變化多樣菜色、飯店設施豐富，適合放鬆的好地方。

Beach very beautiful People very nice

海灘就在飯店裡，很方便！

near the beach! polite staff! nice christmas decorations

服務人員態度都很好!!

Had a great time with my family. Super nice view in the room, easily accessible beach, nice sofa area for sun bathing. Perfect for family and kids.

best environment like a secrecy garden , we enjoy living into this kind of privacy resort

性價比低，設備老舊，泳池水髒。餐飲普通

房間清潔有待加強，性價比不高，飯店較老舊，餐飲很普通

飯店較小 我們入住時並沒有住滿 所以空間還行 但是若入滿了會非常擁擠 餐廳是24小時的很不錯 游泳池 海灘 都很好 網路斷斷續續 訊號不穩 飯店提供的交通方式比較貴 建議用uber 唯一缺點是我和男友都被蟲咬 應該是飯店的床的問題 雖然說來菲律賓難免 但是我們真的被咬得很慘

Staff are respectful and ready to help.

とても清潔なホテルの部屋とあたたかいスタッフの皆さんでとても素敵な思い出が作れました。ありがとうございました☺︎

We did not feel that Costabella Resort were managed very well. The staff was very nice and helpful but some things were strange to us : - They started onsite construction work at 7.30 in the morning (no information) - There was a big party for non-guests on the beach from the morning until 5 PM. Very noisy and took up very much of the facilities - We were travelling 4 people but only allowed to buy breakfast beforehand for two people. When we arrived we we had to buy for our kids for the quadruple price of our own (the staff did what they could to help us). - The infrastructure around the breakfast was not too good, so many things were not available. Ranging from foods to cups and glasses. Besides that the food and drinks were very expensive - soft drinks for instance is much more expensive than in the airport. You are not allowed to take food or drinks from outside to your room

깨끗하고 친절

First, the doors in the rooms need to be fixed. They don’t close properly and feel poorly maintained, which affects both comfort and security. Second, the overall cleanliness of the building needs improvement. Common areas don’t feel well cared for, and it gives the impression of neglect. There are also clothes left hanging on the balconies of the building, apparently for a long time, and no one seems to remove them. This looks unprofessional and negatively impacts the appearance of the property. Finally, the restaurant surface is a bad choice because it holds sand. Every morning you step there, get sand on your feet, and then end up bringing sand back into your room. This could easily be fixed by changing or properly covering the flooring. Overall, with proper maintenance, cleaning, and some basic fixes, this place could be much better. Right now, these issues significantly affect the guest experience.

部屋に白蟻が出た以外は不満なく、ゆっくり過ごすには良いホテルでした！