杜馬魯安海灘度假村

Check in 等了半小時以上就算了... 叫我們在旁邊乾等，也不告訴我們還要等多久，等了半小時忍不住再問櫃檯，才告訴我們房間還在整理.... 3點check in 3:40才讓我們入住第一間房間...7個人擠一間房間.... 4：40另外一間房間才整理好... 但是房門口堆積物品卻未處理.... 我們連連跟他法應了四次...才有人去搬... 真的覺得態度很差

當初訂房已經知道評價不佳，但為了無敵海景還是下訂，而且不算便宜。 當天3:00抵達飯店要入住，客房還沒準備好，我們等到快4:00才進房，然後裡面水 備品 浴巾什麼都沒有，甚至沒有被子。因為早上行程去跳島回來很想沖澡再休息，所以一直去問有沒有浴巾，結果到晚餐時都還沒有送來。 索性先帶小孩到沙灘玩，不得不說這裡的沙灘太棒了，踩起來像奶粉一樣細緻，而且沒有推銷員和螃蟹船，可以玩得很愜意。建議一定要早一點入住，下午天黑前4:00-6:00去沙灘玩，因為天黑就不能玩了，隔天天亮退潮又太熱也不能玩沙灘。 飯店的餐廳不錯，餐點都蠻合我們的口味價錢也可以接受，還有現場演唱唱的很不錯。 房間就不敢領教了，水壓不夠外還有兩隻超大隻的蟑螂在爬，而且我訂的還是最貴的房型，當下真的超傻眼。 游泳池不錯，小孩可以玩得很開心。因為地利關係這間住房率算高，還有不少一日遊的觀光團會來吃午餐順便玩沙灘，所以隨時都很多人。感覺只有傍晚後和一大早比較有清閒的氣氛。 如果只是想體驗薄荷島最美的沙灘又住不起隔壁兩間超貴的飯店，可以考慮這間。如果想要有品質一點的住宿和隱私，這裡沒辦法滿足你。

要预定行政套房500多元一晚的那种 ，能看到海景而且舒服很多 宽敞很多 绝对值得住。

The room needs a lot of improvement. Its ok for a stay if you are in a semi-tight budget. But not if your expectations are high.

Værre service har vi aldrig været med om, både i receptionen og i restauranten. Vi kom fra Malapascua, hvor vi fik den bedste service man kan tænke sig også afslutter ferien sådan:-( Resorten i sig selv er god nok, selvom det var meget dårligt med shampoo og vi havde en vandkoger, men ingen kopper eller kaffe/te. Det måtte vi købe selv. De har jo den fineste strand i hele Panglao hvis I spørg os, vi var ikke speciel begejstret for Alona, for meget liv og store gravemaskiner stod midt på stranden, den lille strand som findes. Men helt perfekt og ta en tricykel for 200P hver vej, tager bare ca 7 min og de står udenfor resorten, super enkelt hvis man ønsker bedre mad. Men servicen bør de virkelig gøre noget ved, for det var en skandale. De var fuldstændig ligeglad med gæsterne. Vi spiste aftensmaden da vi kom, det var min fødselsdag, men pga elendig mad og service valgte vi og spise desserten i nabo hotellet, Villa Umi. Meget bedre. Og derefter spiste vi i Alona på bedre restauranter.

When we arrived there, there’s power outage and they never bother to tell us. Had to stay in other resort. Terrible service

Everything about this place is beautiful and the staff are very friendly and welcoming to us. Our Presidential Suite was the best place to be and we were very impressed. Room is very clean, roomy and very well maintained.

The beach was really nice, the hotel is terrible. I hate the salt water shower and faucet.

Great location, poor condition of rooms, cleanliness needs to be improved, lack of amenities like soap, hand towel etc, bigger choice for breakfast would be nice, friendly staff

Great value and staff are wonderful. For me, the pillows were hard.

Freindly staff, great location and beach, nice dining option and very clean. if you are expecting european/US Standards, so the facilities is below that: - AC is old technology and very loud, - bathroom standard in the room is poor. Suage stinks, no furniture for storage - power supply for charging devices is very few and not comfortable

We loved the proximity to the beach, which was just a short walk away and beautifully clean. However, the bathroom could benefit from some updates to its fixtures to enhance the overall experience.

This place is absolutely terrific. I've stayed there several times, over a spread of about 12 years and have watched it become better and better. This is where you go if you want the exact opposite of Alona Beach, which is only 4 miles away but a thousand miles from the ambience of the Dumaluan - and that's the way I like it.

The view is nice,but my room assign is danger for elderly.Floor is loose & slippery.

I booked 1 room for 1 night stay here thru Expedia but we were not able to use the room. When my brother asked the staff if there was a reservation under my family name, the info staff said there was no room booked for us so we went to dumaluan beach resort 1 & there they found my name (but it was for the cottage though) We stayed in DBR 1 although the room we booked was in DBR 2 so I just paid double ryt? hehe. I tried to seek help from the apo's & they were so kind (Biboy & 1 lady) but it wasn't resolved. Piece of advise: Make sure which resort you booked. ( Pls ask several times since the info staff in DBR said there was no room under my name). Note: DBR 1 does not have online booking, they do bookings thur call & fb while DBR 2 does have online booking.

Good hotel, good service, helpful staff, cozy area, nice beach. A good hotel in this price range.

location is nice, beach is faboulus, but standard and general condition of hotel is lacking from good or any maintenance. Shower in the Executive room was so bad and very low water pressure and difficult to shower normally and water is salty. They dont provide soap and shampo if you not ask for it. Service level is like many other places in phil... especially restaurant..very very slow and even the drinks you order takes very long time to get. Excpect to wait between 45min-1 hr even if the restaurant is only 30-40% full.. waiters/waitreses trying to NOT see you and the food is only so-so and menu isnt any special. An option is to have your dinners in Alona.

Wi-Fi不安定。宿泊客が部屋いるにもかかわらず部屋の工事が始まる。

It was fun, and staff are.accomodating.

relaxinhg