Isla Amara 度假村

Breakfast was limited. Went to eat at 8am and most of customers ate the food early. Not satisfied with the staff. Coffee and fruit cups were out. Needed to ask for the cups and they give me the coffee cup for fruit drinks. Some food were almost emptied. I paid lot of money to enjoy my time off. Hope they can improve next time.

I love the staff in Isla Amara. They were there for us through and through during our 5 night stay that turned into 6 night due to storms. Kate, Rochelle, and other staff were superb. Thank you everyone for such great service.

Nothing’s unique in this hotel. Bed is good, clean and comfortable; breakfast is a buffet which is also good same as the other hotels. The only thing that i don’t like is when we are going to our island hopping tour. The front desk staff told as a day before that we will leave the hotel at 8:30am. The next day at 8:30 we are at the front desk and the staff told us “ma’am, since there are only 2 of you who are going, you will take the tricycle to the port”. I was shocked, since I paid for the trip including the van ride to the port. I asked if she can arrange for a van, but she kept on saying no, you will take the tryc. As if to appease me, she said, no worries ma’am, you don’t need to pay for the fare, we’ll take care of that. I understand that they are the employee and they are just following the hotel’s policy, but at least she should try to solve the issue. But no, she went to the easiest way out. For the amount I paid for the tour, it’s not fair and not worth it. There are still other things that I noticed about the hotel but I this is just me, the price of the hotel is not worth my money…I will not recommend this hotel to my friends or to anybody.

Das Hotel ist ideal gelegen für einen Aufenthalt am Lio Beach. Grundsätzlich ist es ein sehr schönes Hotel, trotzdem fehlt teilweise etwas an Charme und es fehlt am einen oder anderen Ort. Der Raum für das Frühstücksbuffet fehlt der Charme. Während des starken Regens hat es in unser Zimmer getropft. Die gute Lage, der Pool und der Gratistransfer empfand ich als positiv. Man könnte aber sicherlich mehr aus dem Hotel machen.

Service is good WiFi is terrible need to be fixed no signal in the room