Sofitel Ambassador Seoul Hotel & Serviced Residences

There was a sharp pin on the floor in the room which almost hurt my son.

Good location, excellent service, tidy and comfortable!

Excellent stay! Friendly and helpful staff. Spacious room and very clean. The hotel is right next to Lotte world mall and restaurants, very convenient.

The housekeeping is excellent! The staffs always have smile, it is so amazing!

Super big room with a lake view. Friendly service and delicious croissants in the cafe.

酒店設計時尚整潔，環境美麗休雅，員工服務禮貌體貼尤其貴賓檯之員工！餐飲服務一般，選擇不多且較貴。

가족 모두 좋아한 호텔입니다. 직원 모두 친절하시네요.

Ok experience

good

豪華なホテルで、朝食も美味しく、アクセスも良く、スタッフの対応もとても良く文句無しでした！特にハウスキーパーの方がとても良い方で部屋に置いていた子供の人形を可愛く並べてくれたり、細かな心遣いに感動しました。 あえて不満点を上げるとしたらプールがあまり広くなく小さな子供と遊ぶには不向きな点くらいです。

Really a top tier hotel. Quality all around

Excellent service, well maintained facilities in one of the best locations in Seoul. Only negative was the bed was quite hard, even for someone who likes doesn’t like a soft mattress.

Amazing hotel that is located steps away from Lotte World Mall (Avenue L, Lotte World and the Number 2 and 8 subway lines). Breakfast has a large variety of options, including both Korean and Western food. The Residence has a microwave, stove top and washer/dryer combo unit. Rooms are very large and our King bed unit had 1.5 baths. Staff is very friendly and helpful and a French team is visible throughout the hotel. My two areas for improvement would be 1. the wait for breakfast (3 seating times seemed to be pretty full, but especially the later times). One morning, there were no seats, so they moved us up to the 32nd floor lounge (smaller, but still a great selection). 2. The elevators are always full (especially around checkout time). If you need to go from the 1st floor to the room, there are always 2 elevators you need to take. I understand security concerns, but it can lead to long waits. We had a room in the hotel for our kids and we stayed in the residence, so different elevators to go up to our room.

素晴らしいホテルです 夏休みで、ホテルに滞在するだけのバケーションを楽しむ家族がたくさんいました ロッテタワーの隣りでショッピングから食事、なんでもOK

Lovely new hotel and good facilities

The hotel is gorgeous, service is excellent, and the amenities are

スタッフが丁寧に対応してくれました

Impecable

Lotte World Mall is next door.

Great hotel in the Jamsil area where you have amazing attractions close by with the highest tower in Korea, amazing food street close by amenities in the hotel are top class… swimming pools outside or indoor, saunas… Japanese toilets in the room… one of the best breakfast that I have ever had. Really enjoyed the stay but there is a complicated elevators to navigate :)