Eurostars Sitges

The hotel is fabulous and check in staff incredible, the room is great with med view and pretty peaceful, there is a train track behind but when door to balcony closed you don't really hear much. We also had breakfast one morning as we only went for room only option, but the breakfast was really good with great options,The eating facility available during the day is highly overpriced, yesterday I got 2 small cappuccinos in paper cups 2 waters and 1 tiny pastry, that cost €25.00 which is disgraceful, I also got the complimentary bottle of sparkling wine delivered to my room in a ice bucket, I didn't have any that day but next day I wanted some but the ice had melted, I went to the bar to get a refill of ice and the bartender was so rude, not so much as a good evening, hello, ola I asked him for some ice and he looked at me as if I had 2 heads, I explained the reason for refill and he looked at the other bartender as if to get the go ahead, he reluctantly put some ice in it but the amount won't worry the titanic, I said is that OK that I wanted more ice, he didn't answer. A 5* hotel needs bartenders that greet their customers with a ola or good evening, it's the little things that play a big part, I have chosen to stay another 4 day's in eurostars sitges because i really really like it here& don't want to be negative about little things,I will keep you posted as to how the rest of my stay goes, ❤️ The cappuccino kid ☕️

La ubicación y las piscinas lo mejor aunque las cierran a las 19. Un poco pronto. Las habitaciones son amplias y modernas. El parking es gratuito lo cual se agradece porque no esta cerca del centro. Personal muy amable.

I lost my passport and credit card,so I must delay and change all of itinerary.The manage and all of front desk to do with air flight and booking hotel for me,the process is very complicate,but they are very patiently and kindly to do everything. I never seen that before,I am afraid of if I don't stay this hotel I don't know what will happen to me