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Zel Mallorca
酒店
8.8
/10
非常好
58个评论
客人对住宿的评价
Leticia
10.0
/ 10
had a bit of problems of the arrival as they reserved the wrong room for me but after a night and adjustmente they made worth. it’s my second year in Zel and i would definitely come back
查看翻譯
Arsin
10.0
/ 10
Odalar geniş ve yataklar cok rahat balkon harika kahvaltı mükemmel.. soguk havuz ve tertemiz plaj .. güleryüzlü personel.. alaçatı kafasında restaurant ve servis.. teşekkürler zel
查看翻譯
Stefan
10.0
/ 10
Good Place for a few friends celebrating a special occasion. Fun and with a bit of style
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在該地區
查看地圖
Carrer Duc Estremera, 16, Palmanova, Calvia, Mallorca, Balearic Islands, Spain, 7181
主要設施
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游泳池
餐厅
WiFi
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Zel Mallorca的可用房型
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價格顯示
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Zel Mallorca周圍有什麼
Carrer Duc Estremera, 16, Palmanova, Calvia, Mallorca, Balearic Islands, Spain, 7181
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了解更多關於Zel Mallorca
Location
Staying at Zel Mallorca is a good choice when you are visiting Calvià.
About Zel Mallorca
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Savor your favorite dishes with special cuisines from Zel Mallorca exclusively for you.
Zel Mallorca is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Zel Mallorca.
Zel Mallorca所有設施
其他
要做的事情
- 沙灘傘
- 室外游泳池
- 海灘毛巾
- 健康俱樂部
- 泳池日光躺椅
飯店服務
- 洗衣服務
- 快速入住
- 行李寄存
- 多語言服務人員
- 服務台
公共設施
- 其他
- 餐廳
- 無菸區
- 咖啡廳
食物和飲料
- 酒吧
- 池畔酒吧
- 小吃店
連接性
- 免費 WiFi
一般的
- 陽台
體育和娛樂
- 健身中心
Zel Mallorca住宿政策及一般資訊
重要提示
- Pet fee: EUR 50 per pet, per day
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
- A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
- This property accepts credit cards; cash is not accepted
- This property uses eco-friendly cleaning products
- Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
There is no front desk at this property. The host will greet guests on arrival. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
Hotel only accepts guests with minimum age of 18
入住/退房時間
入住：
從 15:00
退房
前 12:00
酒店政策尚未公佈。
一般資訊
熱門設施 | 游泳池, 餐厅, WiFi |
入住/退房時間 | 从 15:00 - 到 12:00 |
Zel Mallorca的可用房間 | 165 |
在Zel Mallorca的樓層數 | 4 |
另一設施在Zel Mallorca | 沙灘傘, 室外游泳池, 海灘毛巾, 健康俱樂部, 泳池日光躺椅 |
Zel Mallorca常見問題
在Zel Mallorca有哪些可用設施？
這裡有頂級設施Zel Mallorca例如游泳池, 餐厅, WiFi .（有些可能需要額外收費）
正常入住和退房時間是Zel Mallorca？
在Zel Mallorca的標準入住時間從從 15:00開始最晚退房時間為前 12:00
What is the star rating of Zel Mallorca?
Zel Mallorca is a 4.0-star hotel.
How many floors does Zel Mallorca have?
Zel Mallorca has 4 floors.
How many rooms are available at Zel Mallorca?
Zel Mallorca has 165 rooms in total.
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更多其他客人的評論Zel Mallorca
整體評分與評論 Zel Mallorca
其他来源 (58)
8.8
非常好
來自 58 則評論
清洁度
9.6
客房舒适度
9.8
服务和设施
8.8
排序方式
MOST_RELEVANT_LABEL
偏好設定
TRIP_REASON_DEFAULT_VALUE_LABEL
旅行者評論 Zel Mallorca
每頁評論數
20
40
热门评论
Leticia
10.0
/10
14 幾週前評論
Expedia Group verified review
had a bit of problems of the arrival as they reserved the wrong room for me but after a night and adjustmente they made worth. it’s my second year in Zel and i would definitely come back
Harry
休闲 好友同行
6.0
/10
14 幾週前評論
Expedia Group verified review
I stayed at this hotel last year and it was great everything on point, a great venue with great service this year same good venue however service was generally slow and not good. check in took over an hour and then on check out they charged me for the wrong room number when received online invoice and it was over £700 after sending many emails complaining and seeking cooperation to amend this issue ive had nothing sorted and just one email saying we are looking into this now we are a week and a half off check out. I mean how hard is it to see wrong names to wrong check ins and clients paying incorrectly and putting this right? clearly very hard and all after a check in that took over an hour in heat not ideal. shame because the hotel is nice but the service does not match it.
閱讀更多
Liridon
休闲 亲子同住
8.0
/10
15 幾週前評論
Expedia Group verified review
Also die putzfrauen wahren top,wurde 2 mal täglich geputzt...auch das personal wahr sehr gut,auch als wir mit unserem zimmer ein problem hatten,hatten sie uns für eine nacht eine anderes zimmer gegeben,und für den 2 abend,wiederum ein anderes.weill es halt nur so ging,wahr ein bisschen blöd da wir ein kleines kind haben,mussten halt immer das ganze zeug und die koffer wieder einpacken.Aber dafür konnten sie ja nichts dafür.
閱讀更多
Sasha
休闲 家庭
2.0
/10
15 幾週前評論
Expedia Group verified review
Super disappointing to have to rewrite this review.
We were so excited about our stay at Zel Mallorca - the property is great, the staff are super friendly and it is overall a wonderful hotel. The issues we experienced were really disappointing - the hotel had no Wi-Fi or working entertainment for us for over five days. They tried many times to fix it, but unfortunately it was a massive outage. They promised us they would compensate for the inconvenience. And kept pushing the conversation back till the end of our 10 days when they came back and said they would do nothing. Legally and morally they handled it very poorly, and we left with such a horrible taste from the management. Once they got their full stay out of us they went back on their word, didn’t offer a single bill or credit for the inconvenience. I don’t trust a hotel group of that caliber that don’t value what they say ro customer or even try do the right thing when they fault.
Too many other beautiful and high end hotels to choose from on the island - I would pick another if I had the choice.
Concierge is also hopeless. They couldn’t get us a single reservation at a single restaurant. And we ended up having to do everything else which defeats the purpose of being at a hotel with that service.
The area is also incredibly touristy and tacky.
閱讀更多
Arsin
10.0
/10
15 幾週前評論
Hotels.com verified review
Odalar geniş ve yataklar cok rahat balkon harika kahvaltı mükemmel.. soguk havuz ve tertemiz plaj .. güleryüzlü personel.. alaçatı kafasında restaurant ve servis.. teşekkürler zel
Sunil
6.0
/10
15 幾週前評論
Expedia Group verified review
For the price this hotel isn’t worth it. Nice modern property with extremely average service. Takes so long to check in and orders either take a long time or don’t come at all
Rasmus
朋友和家人
2.0
/10
17 幾週前評論
Hotels.com verified review
Service was at the lowest ever experienced, staff was rude and had zero clue what service is.
Rooms are nice, sadly the state of this Melia seems like one hand does not know what the other is trying to do, trying is the word to hang on too, they have ZERO guest service.
Worst ever check in - onmy ever peaking with the agressive version upon check out, status is failed and worse then you can imagine - with 100+ travel days a year - this is an all times worst.!!!
閱讀更多
Maritsa
10.0
/10
17 幾週前評論
Expedia Group verified review
Loved the breakfast and the staff was great, very chill and zen vibes
Carolina
10.0
/10
17 幾週前評論
Hotels.com verified review
Incrível !!
Stefan
10.0
/10
23 幾週前評論
Expedia Group verified review
Good Place for a few friends celebrating a special occasion. Fun and with a bit of style
Andrew
休闲 双人入住
10.0
/10
23 幾週前評論
Expedia Group verified review
The style of the property is gorgeous. Friendly staff and quick service. Hotel breakfast & dinner is outrageously good. Great vibe/atmosphere. Will stay again. Only a 2 person occupancy per room though, unless you’re traveling with a child below 11 years old.
Shabnam
10.0
/10
24 幾週前評論
Expedia Group verified review
Loved it will be back
Kelly
商务和休闲 家庭
10.0
/10
24 幾週前評論
Expedia Group verified review
Definitely recommend
Martina
10.0
/10
24 幾週前評論
Hotels.com verified review
Hade en helt fantastisk upplevelse på detta hotell. Det överträffade mina förväntningar. Frukosten var magisk och det fanns väldigt mycket att välja på. Gymmet var toppen och det fanns även klasser som man kunde deltaga i dagligen. Älskade hotellmiljön och atmosfären var otroligt härlig.
Aedan Gino
休闲 双人入住
10.0
/10
25 幾週前評論
Expedia Group verified review
Vibes, cleanliness, breakfast, all facilities were unmatched. Highly recommend this hotel, you will not be disappointed.
Jeff
10.0
/10
25 幾週前評論
Hotels.com verified review
Staff was super friendly. Decor was amazing. You have to get the breakfast.
Daljit
休闲 家庭
10.0
/10
26 幾週前評論
Expedia Group verified review
Exceptional amenities. Very clean, quality products, excellent buffet breakfast.
Easy access to many restaurants in the area.
Jack
休闲 双人入住
8.0
/10
28 幾週前評論
Expedia Group verified review
Rooms were very nice, but I believe it was over priced for what it is. Dinner and drinks were very over priced, for the quality of the food, thus why it’s so slow compared to other restaurant and bars near by. Very helpful and friendly staff. Gym was missing some equipment that was advertised on picture.
Aileen
休闲 好友同行
8.0
/10
29 幾週前評論
Expedia Group verified review
I loved the hotel room and overall the whole Mediterranean ambience of the hotel. It was clean, spacious, and a vibe. The beso beach restaurant in the hotel and pool service guys were amazing. It was a nice perk to have right onsite. However, the one thing that I disliked about the hotel itself was the people working there. Unfortunately they were the reason I did not have the best experience because of the rudeness they displayed my friend and talking about her looks. The people working in a hotel is a big reason people have good memories and want to return some day. I hope they keep that in mind for future guests. Thank you!
閱讀更多
Nadira
休闲 亲子同住
10.0
/10
29 幾週前評論
Expedia Group verified review
Probably the best hotel in the area. Rly good vibe. We had the sea view which was so worth it. A bit far from the city centre but fine if you just want to relax and enjoy the sun.
每頁評論數
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整體評分與評論 Zel Mallorca
其他来源 (58)
8.8
非常好
來自 58 則評論
清洁度
9.6
客房舒适度
9.8
服务和设施
8.8
排序方式
MOST_RELEVANT_LABEL
偏好設定
TRIP_REASON_DEFAULT_VALUE_LABEL
旅行者評論 Zel Mallorca
每頁評論數
20
40
热门评论
Leticia
10.0
/10
14 幾週前評論
Expedia Group verified review
had a bit of problems of the arrival as they reserved the wrong room for me but after a night and adjustmente they made worth. it’s my second year in Zel and i would definitely come back
Harry
休闲 好友同行
6.0
/10
14 幾週前評論
Expedia Group verified review
I stayed at this hotel last year and it was great everything on point, a great venue with great service this year same good venue however service was generally slow and not good. check in took over an hour and then on check out they charged me for the wrong room number when received online invoice and it was over £700 after sending many emails complaining and seeking cooperation to amend this issue ive had nothing sorted and just one email saying we are looking into this now we are a week and a half off check out. I mean how hard is it to see wrong names to wrong check ins and clients paying incorrectly and putting this right? clearly very hard and all after a check in that took over an hour in heat not ideal. shame because the hotel is nice but the service does not match it.
閱讀更多
Liridon
休闲 亲子同住
8.0
/10
15 幾週前評論
Expedia Group verified review
Also die putzfrauen wahren top,wurde 2 mal täglich geputzt...auch das personal wahr sehr gut,auch als wir mit unserem zimmer ein problem hatten,hatten sie uns für eine nacht eine anderes zimmer gegeben,und für den 2 abend,wiederum ein anderes.weill es halt nur so ging,wahr ein bisschen blöd da wir ein kleines kind haben,mussten halt immer das ganze zeug und die koffer wieder einpacken.Aber dafür konnten sie ja nichts dafür.
閱讀更多
Sasha
休闲 家庭
2.0
/10
15 幾週前評論
Expedia Group verified review
Super disappointing to have to rewrite this review.
We were so excited about our stay at Zel Mallorca - the property is great, the staff are super friendly and it is overall a wonderful hotel. The issues we experienced were really disappointing - the hotel had no Wi-Fi or working entertainment for us for over five days. They tried many times to fix it, but unfortunately it was a massive outage. They promised us they would compensate for the inconvenience. And kept pushing the conversation back till the end of our 10 days when they came back and said they would do nothing. Legally and morally they handled it very poorly, and we left with such a horrible taste from the management. Once they got their full stay out of us they went back on their word, didn’t offer a single bill or credit for the inconvenience. I don’t trust a hotel group of that caliber that don’t value what they say ro customer or even try do the right thing when they fault.
Too many other beautiful and high end hotels to choose from on the island - I would pick another if I had the choice.
Concierge is also hopeless. They couldn’t get us a single reservation at a single restaurant. And we ended up having to do everything else which defeats the purpose of being at a hotel with that service.
The area is also incredibly touristy and tacky.
閱讀更多
Arsin
10.0
/10
15 幾週前評論
Hotels.com verified review
Odalar geniş ve yataklar cok rahat balkon harika kahvaltı mükemmel.. soguk havuz ve tertemiz plaj .. güleryüzlü personel.. alaçatı kafasında restaurant ve servis.. teşekkürler zel
Sunil
6.0
/10
15 幾週前評論
Expedia Group verified review
For the price this hotel isn’t worth it. Nice modern property with extremely average service. Takes so long to check in and orders either take a long time or don’t come at all
Rasmus
朋友和家人
2.0
/10
17 幾週前評論
Hotels.com verified review
Service was at the lowest ever experienced, staff was rude and had zero clue what service is.
Rooms are nice, sadly the state of this Melia seems like one hand does not know what the other is trying to do, trying is the word to hang on too, they have ZERO guest service.
Worst ever check in - onmy ever peaking with the agressive version upon check out, status is failed and worse then you can imagine - with 100+ travel days a year - this is an all times worst.!!!
閱讀更多
Maritsa
10.0
/10
17 幾週前評論
Expedia Group verified review
Loved the breakfast and the staff was great, very chill and zen vibes
Carolina
10.0
/10
17 幾週前評論
Hotels.com verified review
Incrível !!
Stefan
10.0
/10
23 幾週前評論
Expedia Group verified review
Good Place for a few friends celebrating a special occasion. Fun and with a bit of style
Andrew
休闲 双人入住
10.0
/10
23 幾週前評論
Expedia Group verified review
The style of the property is gorgeous. Friendly staff and quick service. Hotel breakfast & dinner is outrageously good. Great vibe/atmosphere. Will stay again. Only a 2 person occupancy per room though, unless you’re traveling with a child below 11 years old.
Shabnam
10.0
/10
24 幾週前評論
Expedia Group verified review
Loved it will be back
Kelly
商务和休闲 家庭
10.0
/10
24 幾週前評論
Expedia Group verified review
Definitely recommend
Martina
10.0
/10
24 幾週前評論
Hotels.com verified review
Hade en helt fantastisk upplevelse på detta hotell. Det överträffade mina förväntningar. Frukosten var magisk och det fanns väldigt mycket att välja på. Gymmet var toppen och det fanns även klasser som man kunde deltaga i dagligen. Älskade hotellmiljön och atmosfären var otroligt härlig.
Aedan Gino
休闲 双人入住
10.0
/10
25 幾週前評論
Expedia Group verified review
Vibes, cleanliness, breakfast, all facilities were unmatched. Highly recommend this hotel, you will not be disappointed.
Jeff
10.0
/10
25 幾週前評論
Hotels.com verified review
Staff was super friendly. Decor was amazing. You have to get the breakfast.
Daljit
休闲 家庭
10.0
/10
26 幾週前評論
Expedia Group verified review
Exceptional amenities. Very clean, quality products, excellent buffet breakfast.
Easy access to many restaurants in the area.
Jack
休闲 双人入住
8.0
/10
28 幾週前評論
Expedia Group verified review
Rooms were very nice, but I believe it was over priced for what it is. Dinner and drinks were very over priced, for the quality of the food, thus why it’s so slow compared to other restaurant and bars near by. Very helpful and friendly staff. Gym was missing some equipment that was advertised on picture.
Aileen
休闲 好友同行
8.0
/10
29 幾週前評論
Expedia Group verified review
I loved the hotel room and overall the whole Mediterranean ambience of the hotel. It was clean, spacious, and a vibe. The beso beach restaurant in the hotel and pool service guys were amazing. It was a nice perk to have right onsite. However, the one thing that I disliked about the hotel itself was the people working there. Unfortunately they were the reason I did not have the best experience because of the rudeness they displayed my friend and talking about her looks. The people working in a hotel is a big reason people have good memories and want to return some day. I hope they keep that in mind for future guests. Thank you!
閱讀更多
Nadira
休闲 亲子同住
10.0
/10
29 幾週前評論
Expedia Group verified review
Probably the best hotel in the area. Rly good vibe. We had the sea view which was so worth it. A bit far from the city centre but fine if you just want to relax and enjoy the sun.
每頁評論數
20
40