DoubleTree by Hilton Istanbul - Old Town

The hotel is well located with a train stop in front of hotel, easy accest to the tourist sites in 10min. The room was clean, however, we're put in a room NOT facing the street, but facing INSIDE of the hotel, this means NO SUNLIGHT in my room. i asked to changed to a room with sunlight, i was told it's fully booked. Please ensure they gave rooms facing the street or with sunlight or the hotel shall have been clear with the room discription if the window is facing inner part of hotel. And i'd hotel's assistance to book a taxi to the airport at 1250 all inclusive cost. However, after a couple minutes ride, the taxi driver told me to pay another 350, which total 1600 in order to enjoy toll way to the airport. It's not hotel's mistake, but ensure to ask hotel staff to check with taxi driver to confirm all in cost to avoid strange surchages.

不知道為什麼被分配住在一樓，不過不會吵鬧，打開窗就是後面的商店街，沒有甚麼景色可看。 另外，因為是買沒有早餐的方案，有一天早上想試看看，一個人就要台幣七百多元，非常有五星級的收費水準，其他的部分像是，第一天，毛巾全都收走忘了換新的; 第二天，突然整區停電十分鐘。

員工服務不錯，但是地點不算好，雖然附近有地鉄可以去 old town 市中心，但是走到那個地鐵站要先走一段路，越過一座天橋；算是有一點距離。 浴室感覺不是很清潔。

Housekeeping clean the room nearby with loud noise for almost 1-2hours.

Housekeeping clean the room nearby with loud noise for almost 1-2hours.

房間乾淨整齊 地點很好，房間小了點!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

位置方便，去舊城區步行可達，治安良好，酒店職員很樂於助人

Staff was helpful and professional. We had a broken phone and a TV that did not work properly over several nights. They tried to fix it and said they would replace it if it kept having issues. We just lived with it for the short time in the room. The room was nice and clean and had a small view of the water. Overall it was a nice stay.

７月に１泊宿泊しました 突然の雨に傘を２本借りたのですが １本は壊れてそうだったので他のと取り替えて欲しいと言うと、使えないわけではないからそれを使うように　と言われて使っていると案の定すぐに壊れてしまった 　五つ星のホテルならばそのような事はないはずなので辛口評価させていただきました

Exceptional

In the heart of the city, very close to Sultanahmet Sq, Blue Mosque

Great staff

It was just a pretty average hotel. The rooms were nice and the bathroom was modern. Some small things were broken/kinda iffy like the shower head and the door of our room was really heavy. The twin beds are way to small to share if anyone was wondering, but the rooms weren’t very cramped. Location was amazing. I walked every morning to the grand bazaar and it only took 10 minutes. Good restaurants nearby and what not. Metro station right outside the hotel too if you want to go further into instanbul as well. Loved the location The staff were amazing. The sweetest people you’ll meet! I talked to sm of the housekeeping staff and they were so amazing to talk to

I want to give a 5/5 but the only reason I gave 4 is washroom sink kept clogging even after fixing

올드타운에 위치한 호텔이라 주요 관광지까지 걷거나 트램을 이용하기에는 매우 편합니다. 다만 룸서비스 이용을 권장하기 위해 외부 음식이 반입 금지인데, 이 사실을 체크인 할 때 전혀 고지해주지 않았습니다. 저희는 투숙 기간 동안 조식과 룸서비스까지 이용했음에도 딱 한 번 외부에서 음식을 포장해왔다고 프론트 데스크에 불려가 잔소리를 듣는 매우 불쾌한 경험을 했습니다. 지금까지 그 어떤 호텔에서도 음식 포장해오는 것에 대해 싫은 소리를 들은 적이 없었습니다. 도대체 한번만 넘어가준다는 식의 질타를 왜 들어야하는지는 모르겠습니다. 다른 투숙객들도 함께 있는 공간에서 정말 모멸적인 경험이였습니다.

Çalışanlar çok özverili ve ilgiliydi, teşekkürler

Good location, kind and helpful staff. Room were comfortable, spacious and clean

Absolutely an incredible location. All of the staff were very friendly.

Very nice and clean and quite and staff are very professional and they can speak english and Turkish

Locatie van het hotel is super. Je kunt veel bezienswaardigheden te voet doen en anders is er tegenover het hotel een tramstation. Heel dicht bij de oude bazaar en andere winkeltjes en restaurantjes.