點塔克辛飯店

The location of hotel is quite convenient and wonderful. several scenic spots are just steps away. But I am wondering whether it is the good location that makes staff at the front desk serving with poker face, as if I owed her a lot of money. Even though this lady is pretty beautiful, I believe she could make customers more comfortable with smile!! In addition, I was assigned a hotel room at 8th floor. But with buffet restaurant located at 9th floor, I was so disturbed by the clinking sounds and heavy steps from above. Fitness center is good. Breakfast is also awesome. But with poor management, the restaurant is just as noisy and crowded as supermarket!!

The reception is very nice and friendly. one important thing is that I booked the non-smoking room, but unfortunately when I got in the room it seemed that the last visitor was a heavy smoker. I knew it was not the hotel's mistake, but they could do better when they doing house-keeping-open the window and turn on the air conditioner.

Yine çok keyifliydi. Personel oldukça ilgili. Özellikle Gani Beye yardımları için teşekkür ederim.

Location is good. The room was beside a service room which was extremely annoying

Excelente servicio

convinient logistics & good hospitality

Location is excellent and rooms are good size. Rooftop lounge has beautiful views. Love it.

Good hotel!

Good hotel!

çok iyi karşılandım.herşey ile mükemmeldi.

We stayed one nigth only room. Thats why i can not say so much. Room was clean and standarts was enough not to ask any anything.

It’s old not updated

우리는 금연방을 원했는데 여러번 확인했는데도 방에 재털이가 있고 담배냄새가 많이 나는 방이였습니다.

Odaki yatak rahat değildi. Temizlik ii değildi

Poor

Güler yüzlü personel temizlik çok iyi konumu iyi

⚠️ THIS IS NOT A 5-STAR HOTEL — IT’S A 3-STAR AT BEST. AVOID. Do not be fooled by the 5-star label. This hotel is no more than a 3-star facility with poor service and serious issues. I was upgraded to a junior suite on the 8th floor — directly under a noisy 9th-floor kitchen or construction zone. Staff were already aware of the noise problem but still assigned the room. That night, from 8 PM to 2 AM, loud drilling and banging continued nonstop. I couldn’t sleep. Calls to the front desk achieved nothing. I even went in person — still, no action taken. Worse, the hotel never informed me about ongoing construction, nor offered compensation. This is unacceptable. Before the noise, the Wi-Fi didn’t work and there was no hot water until a technician fixed it. The next morning, I was moved back to a standard room — too late to fix the damage. Let me be clear: ❌ Not a 5-star hotel. ❌ No proper service or accountability. ❌ Inconsistent, noisy facilities. ❌ You won’t get rest here. ✅ Only the location is convenient — close to the airport shuttle and Taksim Square. But if you actually want to sleep, this is the worst possible choice. This hotel ruined my night in Istanbul. Don’t let it ruin yours. Stay elsewhere.

Super

Good location, very convenient and comfortable

Temiz ve güzel bir otel merkezi konumu da önemli bir özellik başarılı bir işletme