Comfort Inn & Suites Salem Northeast

Great visit!

Very nice.

Easy to find right off the freeway

I think the hotel needs to be remodeled. The carpet was disgusting the room was smelly. The lady at the front desk was nice .

Convient, reasonably priced, parking for a pickup truck is awkward, sink stopper is loose.

After reserving a room three months in advance, I had a late check in due to a flight delay. The night shift clerk on duty (Mark) was borderline rude and entirely incompetent. He was unable to get the key to register so I was checked into a room without key access until the next day ( he thought it was the lock, but it was not) and I felt a bit like a prisoner.. The room smelled musty, the furniture was worn and torn ( both the armchair and the desk chair), the wallpaper in the bathroom was peeling off and the place generally needed a facelift. I had a long stay (25 days) and for almost $4,000, I expected better. On a brighter side, the rest of the staff (Manager - Michael, day shift desk clerk - Daniel, & Maintenance - Tim) were all pleasant and professional. My son stayed there in the spring and thought it was fine (and he is discerning) which is why I canceled reservations at another place and booked the Comfort Inn. It was mistake I'm sorry to say.

The receptionist was very kind

I was on a business trip. The staff was friendly and professional. It’s an older facility, but they take good care of it. It had limited breakfast choices, but they were sufficient. Easy on and off the freeway access

The room was clean and comfortable and the price was good. The noise insulation in the room was not very good and you could constantly hear things outside your room very clearly. The breakfast was pretty disappointing.

It’s on a very busy street with lots of noise.

Room was clean and comfy the only problem was the loudness of the AC.

Room cleaness bathroom had hair on the floor. Needs body wash. Sink needed a trash can. Blankets had hairs. Night stand had crums inside the drawer. And smell funky.

Very kind and helpful staff

Staff was very friendly. Breakfast was good.

This facility was not horrible but I am not sure I would stay again. The location was close to the freeway which was nice. As you walk in, the lobby has a very musty smell, the elevator smelt like oatmeal and the hallway (second floor) smelt like cigarettes. The room itself was nicer than the rest of the facility. When I checked in I was informed that check-out was at 11:00am. At 9:45am we heard a knock at the door and then the lock began to open. To my surprise the housekeeper (and even though I had the "Do not Disturb" sign on the door) was beginning to come in. Once I told her we were not ready to leave yet she began to move to another room. Than less then 30 minutes later it happened again. We were ready to leave but were killing time since we didn't have another appointment until after 11 I just didn't want to wait outside versus in the room. I informed the front desk and they looked up who the cleaner was and didn't seem surprised. It was unsettling. Overall it was fine for our short stay but for anyone looking for a relaxing multi-night stay I would recommend maybe looking somewhere else.

Very nice one night stay on business. Great breakfast and check in was flawless!

We've stayed here a few times. While it's not the best neighborhood, it's a good "base" for adventures to Silver Falls State Park, Oregon Garden, and other sights. Across I-5 on Lancaster Avenue there's lots of shops and restaurants. The only thing is that we would like more towels in the room. There's one hand, bath, and washcloth per person. Two bath towels would be nice. Our room was clean, linens and bedding good quality, and I didn't feel like I had to use wet wipes all over! Breakfast was plentiful. We'll be returning again.

Bad area. Homeless all around

clean property close to restaurants near freeway has morning breakfast

All fine.