波特蘭北部萬怡飯店

前台只有一人，办理入住手续等待时间长了些，其他都不错！

We checked in, walked up to our non smoking room and it stank of cigarettes, was very outdated and dirty (stains on the couch, carpet, etc). We went down and requested a new room from the staff and they obliged moving us to a new room which did not smell of cigarettes which was good. Then upon checking out I checked my credit card statement and found they had charged me over $500 in various invoices even though I paid in full prior to arriving to the hotel. I called them the day after leaving and requested a refund. They said they’d look into it and call me back or send an email. They never called or emailed so I had to call ever single day for a week to try and get to the bottom of the charges. Very frustrating experience to deal with a company supposed to be focused on customer service and hospitality.

Clean rooms. The room keys rarely worked and I had to get new room keys everyday.

We only came for a night and at the end we extended for another day. It has a convenient breakfast if you buy it when you book the room Nice. In front of the river peacefull

My only complaint was upon check-in. I had remind the person that I had a car. They told me park in the garage with no directions as to were it was. FYI it was below the hotel and they didn’t tell me about the amenities they just gave me a paper to read. For most people these things wouldn’t matter but sometimes it’s the little things. Still really liked the Property and if ever there will definitely stay again!!

Love it

We had an accessibility room and by the time we settled we realized the shower had no curtain. I didn’t know if this was standard but water went everywhere. I was too tired to care, unfortunately when we were watching a movie the screen would randomly black out. I put fruit in the fridge and when I went to retrieve it, it was frozen. Also our neighbors above us were having a marching parade because I could hear every footstep. I will say it was a very clean and the staff were very friendly.

This place is better than the courtyard by the airport. Much better night's rest.

We were expecting better from a Courtyard Marriott that we've been to in other locations.

Loved it! Very clean, staff is nice.

Pool area could use a deep cleaning

it was a convenient location for why we were there :)

What I disliked the most was how rude all but one employee was. The housekeeper was lovely. All of the receptionists were rude, some not even bothering with eye contact. Rude tones. Rude comments. Defensiveness. I can't think of a time I was treated with so little (as in ZERO) courtesy and positive customer service. The room was fine. Clean enough, though there were hairs on the walls of the shower. I'm guessing part of that is because the shower heads are old and affixed in place. Hard to spray down the walls - or the body - with style of shower head. The second most egregious issue was that I specifically paid for breakfast to be included and the "receptionist" at the time said we didn't. It was a lie and cost me money. The blessing was that we went somewhere else for breakfast and never looked back at the dingy dump that is this hotel. So disappointing for a Marriott property. I will definitely rethink my attitude towards Marriott. No automatic positive regard anymore. Dump. Do not stay here unless you absolutely cannot afford something better.

Beautiful view, friendly staff. Good food on site but just 1 restaurant within walking distance otherwise. Property’s highlight is the patio and fireplace, rooms were clean and bed was comfortable. Weird detail but the sink in the room had a facet that barely stuck out so it was impossible to wash your hands without water getting on the back counter. Not a big deal, just an odd (and memorable) choice.

Bed was very comfortable and room was clean. Even though the hotel seemed to be full of golfers, the atmosphere was very quiet. It would be nice to have complimentary tea and coffee in the reception area as in other Marriott Courtyard hotels that we have stayed in. The only tea pods available were green tea, but black tea would have been nice.

Good night stay

Staff was slow. There was no front desk staff at all from time to time. Restaurant staff are excellent.

Unfortunately as a Hilton girly I'm used to breakfast but they just had a small cafe kind of thing also my shower doors weren't closing properly but overall it was decent quiet located well and friendly staff

The shower was not properly cleaned- there was hair on the floor

My husband, daughter and I were traveling back home and stayed one night because we know courtyard by Marriott from past trips. We are so happy we stayed at this hotel. My husband is disabled and they allowed us to check in early, we got a room on the top floor with a balcony and a beautiful view. We will be staying here again for sure. We loved the gated garage as well. Parking $15 but worth it.