Holiday Inn Express WASHINGTON DC N-SILVER SPRING by IHG, an IHG Hotel

The room was extremely small and the elevator was inconsistent.

Staff was great, older hotel, could use a little investment in updating.

If I could give this place ZERO STARS, I would! I don’t even know where to begin but I want to start by saying DO NOT STAY AT THIS HOTEL!! STAY AWAY! There’s a reason why they are 2 stars. 1. They have a MAJOR PEST control problem: I found SEVERAL ROACHES and BED BUGS in my room and in the hallways! I don’t even know how many roaches I killed, and did not realize there were bed bugs until my last night. The housekeeper during my stay was very nice and not at all surprised about the Pest issues. There were also so many flies at that hotel. I added photos of the roaches I killed. 2. During breakfast, a guest THREW UP (yes, vomitted) ALL over the breakfast bar. Then nonchalantly wiped his mouth with his hands and continued to grab juice. This happened right in front of a hotel staff member. When I went up to the hotel staff member to alert of the situation, she reacted like she did not care and did not want to be bothered, even though she witnessed the entire thing. In a situation like this, disinfecting and ending the breakfast service IMMEDIATELY is the first thing to do because this is a major health hazard and the area becomes a biohazard. They did not react immediately and breakfast services continued as normal. 3. Rude staff member with micro-aggressive tone. She was unnecessary rude solely because I was standing near the entrance. There were many reasons but these were the major 3.

Value was good!

Les personnels accueillant,et propre, chambre standard petite mais bien équipé , mini bar , micro-ondes cafetière , tv , le stationnement sécurisé et facilite la visite pour nous , oui je retournerai à Holiday s in Express, merci de penser à vos invités

Very outdated. The lounge area is small and limited. Unfortunately we would not stay there again. Plus if you want to park there you will have to additional $20 per night.

Excellent quick service, but it would be easier often times if you could just speak to a person instead of a chat

Stayed two nights. Queen bed, bathroom very clean. Plenty of room. Staff was excellent. Very nice breakfast buffet.

Good

Good

Thanks

No issues. Helpful Staff. This is why I

It was amazing

Worst hotel in my life

Needs lots of updates

This is my go to appt anytime I come to DC. The location is easy to access from the highway and the city. The staff is consistently caring. The rooms are clean. The breakfast is good. Parking is fair. And most importantly, the price is reasonable!

Great

El hotel está muy limpio, está cómodo, está en 1 a. Lo único malo es que hay muchas personas homeless alrededor la comida muy buena el staff buen servicio

Checked in after hours and staff was very attentive. Security was good. Advised me regarding parking on the street. Was able to purchase on-site parking when I got up. Breakfast was adequate. Housekeeping was nice. Room was always cleaned during my stay. Did not encounter any of the issues, mentioned in the posted negative comments. 7-Eleven across the street was handy for fueling of my car and getting some snacks. Would consider for future stays.

Friendly knowledgeable staff; Clean, quiet rooms; functioning air conditioning; convenient