Holiday Inn Express WASHINGTON DC N-SILVER SPRING by IHG, an IHG Hotel

Very outdated. The lounge area is small and limited. Unfortunately we would not stay there again. Plus if you want to park there you will have to additional $20 per night.

Excellent quick service, but it would be easier often times if you could just speak to a person instead of a chat

Stayed two nights. Queen bed, bathroom very clean. Plenty of room. Staff was excellent. Very nice breakfast buffet.

Good

Good

Thanks

No issues. Helpful Staff. This is why I

It was amazing

Worst hotel in my life

Needs lots of updates

This is my go to appt anytime I come to DC. The location is easy to access from the highway and the city. The staff is consistently caring. The rooms are clean. The breakfast is good. Parking is fair. And most importantly, the price is reasonable!

Great

El hotel está muy limpio, está cómodo, está en 1 a. Lo único malo es que hay muchas personas homeless alrededor la comida muy buena el staff buen servicio

Checked in after hours and staff was very attentive. Security was good. Advised me regarding parking on the street. Was able to purchase on-site parking when I got up. Breakfast was adequate. Housekeeping was nice. Room was always cleaned during my stay. Did not encounter any of the issues, mentioned in the posted negative comments. 7-Eleven across the street was handy for fueling of my car and getting some snacks. Would consider for future stays.

Friendly knowledgeable staff; Clean, quiet rooms; functioning air conditioning; convenient

Staff and the room was clean.

If you care about your safety DO NOT STAY HERE. If you want decent customer service DO NOT STAY HERE. It’s dirty. The staff are rude (except faith and luther). And there is NO PARKING.

Run down, not well maintained, criminally priced daily parking, overzealous security guard that pesters guests but wont do anything about the hood rats running up and down the halls and having arguments at 3 in the morning. Maids never came in our room to replace towels, or remove trash, the only think they did was make a bed or two and leave. I stayed for 5 nights so you can imagine how inconvenient that was.

We book this hotel every year for the weekend. It’s clean, comfortable, with a lot of great places super close. The metro station is right up the road for us to go back and forth to the DC convention center. Parking is easy with garages available, one directly behind the hotel with no cost after 10pm or on Sunday, We usually have no complaints but this year was a little off. I was surprised about the extra $100 deposit on our hotel rate that will be refunded after 7-10 days. The hotel was already $80 more than last year without this additional fee. Our room seemed to not be ready and we checked in around 930pm. While the hotel desk attendant was very courteous and friendly to interact with, he left me awkwardly at the counter to go check on our room for several minutes. The room was clean with lots of towels and pillows. I love having a coffee machine and refrigerator/freezer which I use every time I come. The complimentary breakfast is always a top reason we come to this Silver Spring hotel to travel into DC. We were disappointed this year. Though their were plenty of great options to choose from, the pancake machine was out of service, the juice in the machine was watered down, the food was room temp some rather cold and the attendant didn’t refill the food right away like years before so we had to wait a long time for eggs. Sunday, we came down for breakfast around 9 and when we went back to our room to pack up, our keycard was no longer active and we couldn’t get in.

I drove my personal vehicle to the hotel. The manager on duty was very helpful. He advised me to park at a meter which was visible from the front desk, where they could see it, and hotel security could keep an eye on it. I paid for the first 2 hours. then the meter was free from 10pm until 9am. Very hel