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Homewood Suites by Hilton Rochester/Henrietta

飯店
8.2
/10
非常好
734个评论

客人对住宿的评价

Lauray
10.0
/ 10
How refreshing to actually be greeted by someone who’s happy to have you there! Super friendly staff. Easy check-in. My room was probably one of the cleanest hotel rooms I’ve ever stayed in.
查看翻譯
barbara
10.0
/ 10
I thought it was tacky to charge for parking, but you must have had a reason..
查看翻譯
Priscilla
10.0
/ 10
Homewood Suites was roomy, clean and had everything anyone would need for a comfortable stay. It’s was 5-10 minute drive to colleges, supermarkets restaurants and stores.I would definitely stay again!
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在該地區
查看地圖
2095 Hylan Drive, Monroe County, New York State, United States, 14623

主要設施

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冷氣
泳池
24小時前台
停車處
Homewood Suites by Hilton Rochester/Henrietta is located in area / city Monroe County. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Homewood Suites by Hilton Rochester/Henrietta周圍有什麼

2095 Hylan Drive, Monroe County, New York State, United States, 14623
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其他 Homewood Suites by Hilton Rochester/Henrietta
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了解更多關於Homewood Suites by Hilton Rochester/Henrietta

Location


Homewood Suites by Hilton Rochester/Henrietta is located in area / city Monroe County.

About Homewood Suites by Hilton Rochester/Henrietta

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Homewood Suites by Hilton Rochester/Henrietta.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

With all facilities offered, Homewood Suites by Hilton Rochester/Henrietta is the right place to stay.

Homewood Suites by Hilton Rochester/Henrietta所有設施

其他 Homewood Suites by Hilton Rochester/Henrietta
其他

要做的事情

  • 賭場
  • 健身中心
  • 健康俱樂部
  • 燒烤
  • 兒童遊樂區

體育和娛樂

  • 網球
  • 釣魚
  • 高爾夫球

一般的

  • 空調
  • 泳池

可訪問性

  • 無障礙設備
  • 無障礙停車場

客房內設施

  • 吹風機
  • 電視

兒童和寵物

  • 托兒服務(收費)

運輸

  • 收費停車服務

食物和飲料

  • 早餐

公共設施

  • 客房服務

飯店服務

  • 24 小時前台接待

Homewood Suites by Hilton Rochester/Henrietta住宿政策及一般資訊

入住/退房時間

入住:
從 15:00
退房
前 12:00
$75(1-4n),$125(5+n)2petsMax,dog/cat only

一般資訊

熱門設施
冷氣, 泳池, 24小時前台, 停車處
入住/退房時間
从 15:00 - 到 12:00
早餐供應狀況
是的,酒店有提供早餐的房間
Homewood Suites by Hilton Rochester/Henrietta的可用房間
90
在Homewood Suites by Hilton Rochester/Henrietta的樓層數
3
另一設施在Homewood Suites by Hilton Rochester/Henrietta
賭場, 健身中心, 健康俱樂部, 燒烤, 兒童遊樂區

Homewood Suites by Hilton Rochester/Henrietta常見問題

在Homewood Suites by Hilton Rochester/Henrietta有哪些可用設施?
這裡有頂級設施Homewood Suites by Hilton Rochester/Henrietta例如冷氣, 泳池, 24小時前台, 停車處 .(有些可能需要額外收費)
正常入住和退房時間是Homewood Suites by Hilton Rochester/Henrietta?
在Homewood Suites by Hilton Rochester/Henrietta的標準入住時間從從 15:00開始最晚退房時間為前 12:00
Homewood Suites by Hilton Rochester/Henrietta提供早餐嗎?
是的,Homewood Suites by Hilton Rochester/Henrietta提供早餐。但您需要選擇含早餐的房型,如果您預定不含早餐的房型則需額外付費。
What is the star rating of Homewood Suites by Hilton Rochester/Henrietta?
Homewood Suites by Hilton Rochester/Henrietta is a 3.0-star hotel.
How many floors does Homewood Suites by Hilton Rochester/Henrietta have?
Homewood Suites by Hilton Rochester/Henrietta has 3 floors.
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更多其他客人的評論Homewood Suites by Hilton Rochester/Henrietta

8.2
非常好
來自 734 則評論
清潔度

8.4

房間舒適度

8.8

地點

9.2

服務與設施

8.8

排序方式
MOST_RELEVANT_LABEL
偏好設定
TRIP_REASON_DEFAULT_VALUE_LABEL

旅行者評論 Homewood Suites by Hilton Rochester/Henrietta

每頁評論數
20
40
精選評論
JOHN
10.0
/10
13 幾週前評論

Expedia Group verified review

It’s great
Reyna
icon-與親友同行
與親友同行
4.0
/10
14 幾週前評論

Hotels.com verified review

Not the best experience: when we arrived our room wasn’t ready until 2 hours past check in, then there was a party above us where kids jumping from bed to bed until 4 am even with call to front desk x3 , and a call to police - when police arrived my husband had just witnessed an abduction so they were busy with that. So the entitled lady above us, throwing a kid ages about 8-10ish birthday party continued to allow them to keep jumping on the beds, running around and making even more noise because the front desk had told them it was quiet time 3x. My husband even went up to speak with them about quiet hours and the mother - if you can call her that started to fight with my husband saying she can do what she wants because she bought the hotel room for the night - mind you we had the room booked for three nights and this was the last night and we had to get up and travel early in the morning 10 hours. The grounds are nice, the room was decent for 4 of us and 2 dogs. We did complain and got some money back but definitely won’t be going back
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Lauray
10.0
/10
15 幾週前評論

Expedia Group verified review

How refreshing to actually be greeted by someone who’s happy to have you there! Super friendly staff. Easy check-in. My room was probably one of the cleanest hotel rooms I’ve ever stayed in.
LaWanda
icon-與親友同行
與親友同行
2.0
/10
15 幾週前評論

Hotels.com verified review

Room was filthy when we arrived and was told by staff that no one could come clean room until next day because house keeping was gone for the night. This hotel has almost 100 rooms and they only had one person on staff from 6pm until 8am the next day I had to protest because they tried to charge me a $75 per fee even though my dog was only at the hotel for 10 minutes. I dropped my dog off to relatives as soon as I arrived. Rooms are not kept up like they should be. Our refrigerator was full of food from the previous guess and our bed sheets were never changed from the last guest
閱讀更多
barbara
10.0
/10
15 幾週前評論

Expedia Group verified review

I thought it was tacky to charge for parking, but you must have had a reason..
Mary Sharon
icon-閒暇 家庭
閒暇 家庭
8.0
/10
15 幾週前評論

Expedia Group verified review

We stay here quite often, staff is great, location is great, close to RIT. Most of the time we've been completely satisfied with room, this past stay we encountered some issues, AC was noisy and not working all the time, ceiling fan was louder than normal and a few burnt out lights, definitely out of character for this hotel. We will continue to stay here, and definitely recommend, but definitely need some repairs and maintenance.
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Tracey
icon-與親友同行
與親友同行
6.0
/10
15 幾週前評論

Hotels.com verified review

We like this hotel it’s comfortable we always get the one bedroom king suite because we always have a teenager with us. We can sleep in the living room area. We love having the kitchen. It’s nice and it’s comfortable enough, but it could probably use an update in terms of furniture and paint. we continue to be annoyed by a $250 incidental freeze on our card. We understand it’s company policy but it’s a lot and it would prohibit people whose finances are less secure from staying there. You’ll be pricing people out soon. Additionally, this time we were told there was an eight dollar parking fee. I think that’s appalling. I think that is nickel and diming your guests. We’ve already stayed there a few times we could potentially stay there two more times over the next year and another four or five times after that in the next two years, but we don’t like the parking fee in the incidental charge is offensive so we may have to look elsewhere. This time the check in person a woman was not welcoming and was just sort of offputting. I think she thought she was being polite and business like but it wasn’t welcoming.
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Maria
icon-商務與休閒 家庭
商務與休閒 家庭
10.0
/10
16 幾週前評論

Expedia Group verified review

Loved it! Great service
Leonardo
icon-業務 家庭
業務 家庭
10.0
/10
16 幾週前評論

Expedia Group verified review

Maria was excellent as the system was done and she was very diligent
Priscilla
icon-閒暇 與兒童同行
閒暇 與兒童同行
10.0
/10
16 幾週前評論

Expedia Group verified review

Homewood Suites was roomy, clean and had everything anyone would need for a comfortable stay. It’s was 5-10 minute drive to colleges, supermarkets restaurants and stores.I would definitely stay again!
Verdane
icon-閒暇 與兒童同行
閒暇 與兒童同行
6.0
/10
16 幾週前評論

Expedia Group verified review

Overall, the property was presentable and satisfied our lodging needs. Our room had not been vacuumed in some time, as under the bed was dirty/dusty. The manager on duty the afternoon/evening we checked in didn't seem to be very friendly. However, when we checked out the next day, the attendant at the desk was a lovely young woman who greeted us, while multitasking other desk duties. Overall, the facilities were satisfactory.
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Laurel
icon-閒暇 與兒童同行
閒暇 與兒童同行
2.0
/10
17 幾週前評論

Expedia Group verified review

Room smelled gross and there was a dog poop in the hallway when we arrived and still there when we checked out … Nothing else horrible, just a little run down
John
icon-業務
業務
10.0
/10
17 幾週前評論

Expedia Group verified review

Wouldn't hesitate to stay here again.
Amanda
icon-閒暇 家庭
閒暇 家庭
8.0
/10
22 幾週前評論

Expedia Group verified review

Room was spacious, but some areas (one of two bathrooms) were a little old and in need of replacement.
Munish
icon-閒暇 家庭
閒暇 家庭
10.0
/10
22 幾週前評論

Expedia Group verified review

Good property
Teresa
icon-閒暇 家庭
閒暇 家庭
2.0
/10
23 幾週前評論

Expedia Group verified review

First room smelt like smoke, second room was hot and smelly but settled for it because nothing else was available. There were smeared boogers on the wall next to the toilet paper holder, smeared mirror, broken tiles in the bathroom and pealing paint on the bathtub. Wasn't terrible but was toeing the line. We were charged for parking after we left and were never told we would be. Staff was friendly and accommodating.
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Sherice
icon-閒暇 與伴侶同行
閒暇 與伴侶同行
8.0
/10
23 幾週前評論

Expedia Group verified review

Property is very large with a courtyard connecting to more rooms, easy to get lost and the signs leading to elevators were misleading would walk down long hallways and still no elevator very hard to find. Staff tried to show me a map to get to my room, failed. Continental breakfast was good. Stairwell looks like haven’t been swept in weeks, furniture in room need updates, kitchen was missing small appliances, ex had a lid for sauce pan but no pan, no dish soap. Air conditioner sounds like a train coming.
閱讀更多
Jeff
icon-閒暇 家庭
閒暇 家庭
10.0
/10
24 幾週前評論

Expedia Group verified review

As a traveling family man? This hotel for all our needs. Staff was friendly and kind. The hotel rooms were clean and exactly what you expect from staying at a Hilton. Facilities had everything that we needed. Breakfast in the morning was very good. It was a great stay. Would stay here again.
Verified traveler
icon-與親友同行
與親友同行
8.0
/10
24 幾週前評論

Hotels.com verified review

Room was big and spacious. There is a fair bit of wear that shows, but no major complaints at all. Size matters. Kids were running upstairs pretty late at night, could hear everything. Hopefully you won't need to use the pull out sofa bed. It hardly could qualify as a bed, as the mattress was like sliced cheese, thin and flimsy. The hotel has a decent breakfast and morning staff very friendly. The pool looks bright and clean too. I found the Business Center lacking in many ways however. Had some important documents to print, but no information at all, people are expected to figure this out on their own. There are no Ethernet cables or other cables to allow one to connect, and my laptop simply couldn't find a way to connect to the printer wirelessly. I asked for some assistance, and the best I got from the front desk was people figure it out and use it. I guess I'm the idiot haha Honestly, I could be, but a little bit of help to help this tech idiot would have been appreciated. All in all, a decent place for a larger family, as we had a two bedroom suite. But a few reasons why its hard to leave a 5 star rating.
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Shakir
icon-閒暇 與伴侶同行
閒暇 與伴侶同行
10.0
/10
26 幾週前評論

Expedia Group verified review

Nice hotel.
每頁評論數
20
40

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其他 4 Homewood Suites by Hilton Rochester/Henrietta

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8.2
非常好
來自 734 則評論
清潔度

8.4

房間舒適度

8.8

地點

9.2

服務與設施

8.8

排序方式
MOST_RELEVANT_LABEL
偏好設定
TRIP_REASON_DEFAULT_VALUE_LABEL

旅行者評論 Homewood Suites by Hilton Rochester/Henrietta

每頁評論數
20
40
精選評論
JOHN
10.0
/10
13 幾週前評論

Expedia Group verified review

It’s great
Reyna
icon-與親友同行
與親友同行
4.0
/10
14 幾週前評論

Hotels.com verified review

Not the best experience: when we arrived our room wasn’t ready until 2 hours past check in, then there was a party above us where kids jumping from bed to bed until 4 am even with call to front desk x3 , and a call to police - when police arrived my husband had just witnessed an abduction so they were busy with that. So the entitled lady above us, throwing a kid ages about 8-10ish birthday party continued to allow them to keep jumping on the beds, running around and making even more noise because the front desk had told them it was quiet time 3x. My husband even went up to speak with them about quiet hours and the mother - if you can call her that started to fight with my husband saying she can do what she wants because she bought the hotel room for the night - mind you we had the room booked for three nights and this was the last night and we had to get up and travel early in the morning 10 hours. The grounds are nice, the room was decent for 4 of us and 2 dogs. We did complain and got some money back but definitely won’t be going back
閱讀更多
Lauray
10.0
/10
15 幾週前評論

Expedia Group verified review

How refreshing to actually be greeted by someone who’s happy to have you there! Super friendly staff. Easy check-in. My room was probably one of the cleanest hotel rooms I’ve ever stayed in.
LaWanda
icon-與親友同行
與親友同行
2.0
/10
15 幾週前評論

Hotels.com verified review

Room was filthy when we arrived and was told by staff that no one could come clean room until next day because house keeping was gone for the night. This hotel has almost 100 rooms and they only had one person on staff from 6pm until 8am the next day I had to protest because they tried to charge me a $75 per fee even though my dog was only at the hotel for 10 minutes. I dropped my dog off to relatives as soon as I arrived. Rooms are not kept up like they should be. Our refrigerator was full of food from the previous guess and our bed sheets were never changed from the last guest
閱讀更多
barbara
10.0
/10
15 幾週前評論

Expedia Group verified review

I thought it was tacky to charge for parking, but you must have had a reason..
Mary Sharon
icon-閒暇 家庭
閒暇 家庭
8.0
/10
15 幾週前評論

Expedia Group verified review

We stay here quite often, staff is great, location is great, close to RIT. Most of the time we've been completely satisfied with room, this past stay we encountered some issues, AC was noisy and not working all the time, ceiling fan was louder than normal and a few burnt out lights, definitely out of character for this hotel. We will continue to stay here, and definitely recommend, but definitely need some repairs and maintenance.
閱讀更多
Tracey
icon-與親友同行
與親友同行
6.0
/10
15 幾週前評論

Hotels.com verified review

We like this hotel it’s comfortable we always get the one bedroom king suite because we always have a teenager with us. We can sleep in the living room area. We love having the kitchen. It’s nice and it’s comfortable enough, but it could probably use an update in terms of furniture and paint. we continue to be annoyed by a $250 incidental freeze on our card. We understand it’s company policy but it’s a lot and it would prohibit people whose finances are less secure from staying there. You’ll be pricing people out soon. Additionally, this time we were told there was an eight dollar parking fee. I think that’s appalling. I think that is nickel and diming your guests. We’ve already stayed there a few times we could potentially stay there two more times over the next year and another four or five times after that in the next two years, but we don’t like the parking fee in the incidental charge is offensive so we may have to look elsewhere. This time the check in person a woman was not welcoming and was just sort of offputting. I think she thought she was being polite and business like but it wasn’t welcoming.
閱讀更多
Maria
icon-商務與休閒 家庭
商務與休閒 家庭
10.0
/10
16 幾週前評論

Expedia Group verified review

Loved it! Great service
Leonardo
icon-業務 家庭
業務 家庭
10.0
/10
16 幾週前評論

Expedia Group verified review

Maria was excellent as the system was done and she was very diligent
Priscilla
icon-閒暇 與兒童同行
閒暇 與兒童同行
10.0
/10
16 幾週前評論

Expedia Group verified review

Homewood Suites was roomy, clean and had everything anyone would need for a comfortable stay. It’s was 5-10 minute drive to colleges, supermarkets restaurants and stores.I would definitely stay again!
Verdane
icon-閒暇 與兒童同行
閒暇 與兒童同行
6.0
/10
16 幾週前評論

Expedia Group verified review

Overall, the property was presentable and satisfied our lodging needs. Our room had not been vacuumed in some time, as under the bed was dirty/dusty. The manager on duty the afternoon/evening we checked in didn't seem to be very friendly. However, when we checked out the next day, the attendant at the desk was a lovely young woman who greeted us, while multitasking other desk duties. Overall, the facilities were satisfactory.
閱讀更多
Laurel
icon-閒暇 與兒童同行
閒暇 與兒童同行
2.0
/10
17 幾週前評論

Expedia Group verified review

Room smelled gross and there was a dog poop in the hallway when we arrived and still there when we checked out … Nothing else horrible, just a little run down
John
icon-業務
業務
10.0
/10
17 幾週前評論

Expedia Group verified review

Wouldn't hesitate to stay here again.
Amanda
icon-閒暇 家庭
閒暇 家庭
8.0
/10
22 幾週前評論

Expedia Group verified review

Room was spacious, but some areas (one of two bathrooms) were a little old and in need of replacement.
Munish
icon-閒暇 家庭
閒暇 家庭
10.0
/10
22 幾週前評論

Expedia Group verified review

Good property
Teresa
icon-閒暇 家庭
閒暇 家庭
2.0
/10
23 幾週前評論

Expedia Group verified review

First room smelt like smoke, second room was hot and smelly but settled for it because nothing else was available. There were smeared boogers on the wall next to the toilet paper holder, smeared mirror, broken tiles in the bathroom and pealing paint on the bathtub. Wasn't terrible but was toeing the line. We were charged for parking after we left and were never told we would be. Staff was friendly and accommodating.
閱讀更多
Sherice
icon-閒暇 與伴侶同行
閒暇 與伴侶同行
8.0
/10
23 幾週前評論

Expedia Group verified review

Property is very large with a courtyard connecting to more rooms, easy to get lost and the signs leading to elevators were misleading would walk down long hallways and still no elevator very hard to find. Staff tried to show me a map to get to my room, failed. Continental breakfast was good. Stairwell looks like haven’t been swept in weeks, furniture in room need updates, kitchen was missing small appliances, ex had a lid for sauce pan but no pan, no dish soap. Air conditioner sounds like a train coming.
閱讀更多
Jeff
icon-閒暇 家庭
閒暇 家庭
10.0
/10
24 幾週前評論

Expedia Group verified review

As a traveling family man? This hotel for all our needs. Staff was friendly and kind. The hotel rooms were clean and exactly what you expect from staying at a Hilton. Facilities had everything that we needed. Breakfast in the morning was very good. It was a great stay. Would stay here again.
Verified traveler
icon-與親友同行
與親友同行
8.0
/10
24 幾週前評論

Hotels.com verified review

Room was big and spacious. There is a fair bit of wear that shows, but no major complaints at all. Size matters. Kids were running upstairs pretty late at night, could hear everything. Hopefully you won't need to use the pull out sofa bed. It hardly could qualify as a bed, as the mattress was like sliced cheese, thin and flimsy. The hotel has a decent breakfast and morning staff very friendly. The pool looks bright and clean too. I found the Business Center lacking in many ways however. Had some important documents to print, but no information at all, people are expected to figure this out on their own. There are no Ethernet cables or other cables to allow one to connect, and my laptop simply couldn't find a way to connect to the printer wirelessly. I asked for some assistance, and the best I got from the front desk was people figure it out and use it. I guess I'm the idiot haha Honestly, I could be, but a little bit of help to help this tech idiot would have been appreciated. All in all, a decent place for a larger family, as we had a two bedroom suite. But a few reasons why its hard to leave a 5 star rating.
閱讀更多
Shakir
icon-閒暇 與伴侶同行
閒暇 與伴侶同行
10.0
/10
26 幾週前評論

Expedia Group verified review

Nice hotel.
每頁評論數
20
40