華盛頓哥倫比亞特區凱悅嘉軒飯店/美國國會大廈

convenient

The front desk staff was friendly, but I was disappointed with the room arrangement. I booked a high-rise room, but when I checked in, I was told that there were no rooms available. I was assigned a room on the third floor. The air conditioner in the room was very noisy, which affected my sleep. The soundproofing of the room was very poor, and the sound from the next room could be heard completely. When I checked in, only the ice machine on the 12th floor was working. In the summer with a temperature of up to 100 degrees, this was really bad! In the morning, we had breakfast in the lobby. The food was rich, and the staff would replenish the food and drinks in time, but I was sitting for about half an hour for breakfast, and I was bitten by mosquitoes three times on my legs. This was not a good experience.

卫生不行，有蟑螂

Perfect

Great hotel definitely will come back just wish it had a parking deck or something

Andrew with the staff was extremely helpful and kind

Clean room. Good location. Good value

The staff was super accommodating. Andrew, Jerome, and the Breakfast crew were exceptional and ensured we were taken care of during our stay. I will definitely return here again. Great job everyone and thank you.

Helpful staff

Evry thing good but can do best. Check the all lamps, sofa not comfortable to sleep.

Rooms are not

I stayed two nights at this location. I had issues with the AC, I called service before leaving the room, I came back 3 hours later, no one checked it. I called again, someone showed up, did nothing and left. Next day, I called again, a technician came in. after about 30 mins of intervention he couldn't fix it. I spent the night with the noise of the fans i was supplied with. I wouldn't stay again here no would I recommend to anyone to stay here.

Over all the hotel was great. However, they do not offer parking except valet for i think it was 65 dollars per day. The hotel do not even offer some sort of discout on parking the patking knowing the hotel is aware. Total incovience the whole weekend.

The hospitality was great very good people working there. Excellent service.

The comfort and cozy vibe is great, but the pool floor cut my toe

‏EVERYTHING Rooms Var Dart I have more picture For the pillow On the sofa and mattress It’s very very very black and dirty

The location was not clean, the hotel was nice

Bed was smaller than king and the sofa bed wasn’t clean

I would like to express my sincere appreciation for the staff at this hotel. The check-in process, facilitated by Jerome and his colleagues at the front desk, was both efficient and informative. As a single parent, I found Moola from the valet service to be particularly considerate and helpful. His efforts contributed to a sense of safety during our stay, and his kindness did not go unnoticed.

I didnt get the womans name but she was an african american woman,she worked all night an day an was always pleasant