Hotel Wrexham

It was ok for a one night stay, the road at the front, where our room was never went quiet overnight.

Quality hotel which from its design used to be a Premier Inn. Which in the last year has been taken over and refurbished to a very high standard Rooms have been refurbished very modern. Good food great staff.

Just had a lovely little.weekend at hotel wrexham with he wife. . Lovely clean hotel and very nice savvy fox pub. Very nice place . Quiet off the beacon track but well worth the stay. We will be back 5*****

Mouldy bath tub and very mouldy tub plug... cobwebs inside the kettle (!). Otherwise, the attentive staff

This was genuinely one of the most disgusting hotel experiences I’ve ever had. From the moment I walked into the room, the hygiene was shocking. There were small men’s hairs all over the sink and on the towels. There was no hand wash liquid provided, and the bed looked like it hadn’t even been changed after the previous guest. It honestly felt dirty and completely unacceptable. The ironing board had a hole in it, and every time the people next door used their bathroom, the sound of running water was loud and intrusive in my room. It made it impossible to relax. I went down to reception to report the matter. To be fair, the receptionist was polite and seemed to want to help, but she clearly didn’t have the authority or means to do anything. She told me the hotel was fully booked and that the person who handles these matters wouldn’t be in until the next morning. So I was left with no solution. At that point, I decided I couldn’t stay there any longer. As I was leaving to find another hotel, the restaurant manager made a dismissive comment: “Sorry it wasn’t up to your standards.” That really frustrated me. This isn’t about “standards” — it’s about basic hygiene, which this hotel completely failed to provide. On top of all that, the room had just been freshly painted, and the smell was so strong it was unbearable. Even with the window open, I couldn’t stay in the room for more than 5–10 minutes.

Very nice hotel and professional and friendly staff. We ate in the restaurant and weren't so impressed with the food - but the staff were top notch

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Nice hotel, great restaurant and friendly staff however the walls are paper thin and guests in the room next to me woke everyone up through the night. Need to sort out the sound proofing!

Conveniently located, comfortable room. Bed was not very comfortable.

Our stay at Hotel Wrexham was amazing.

Used this hotel for work, staff very friendly but rooms basic. Good as a work hotel

Really good stay at Hotel Wrexham. Lovely rooms and had everything required.

Beautiful hotel, friendly staff and great food What more can you ask for Highly recommended

The reception, bar, lounge and dining room are comfortable and inviting. The staff were brilliant, even though they seemed to be undermanned, with one person being needed in three different places. The service and food was great. However...... when we went to the bedroom, it really was very tired and the stains on the outside of the sink, were definitely not appealing. They were from I think someone dying their hair and spilling the dye. The TV remote was missing. When we went down to the bar and asked about the missing remote control. The man said he would speak to someone and get it sorted. That someone was Kirsty. What an absolute treasure. She came and asked if it was okay, for her to go and search the room. She did and then went into other rooms to try and get a remote, that would work with the TV. When she had exhausted all options, she then suggested moving us to another room and insisted on helping us, to do it. The whole time she was bright and bubbly and made us feel relaxed and calm about it all. (We are not young people!) She even organised for us to have a free dessert as an apology. The new bedroom had a remote control, but the condition of the room was not good, with holes and marks in the walls. We stayed in a large mansion house, a few weeks before, with everything more or less spot on. They charged us with an upgrade for 2 nights only about £15 more than we paid for one night at the Hotel Wrexham. Definitely not worth the money.

Food was excellent. Room was very comfortable. My usual bugbear is staffing and service but at this hotel I'd say 100 percent is selling them short . Could not ask for better service particularly in the savvy fox restaurant. Will definitely be staying here again. Only downside was we were only staying 1 night. Well done.

Newly refurbished, very comfortable bed, clean and spacious room. Return visitor, refurbishment looks fabulous. Great food in restaurant, good selection of gluten free food.

Clean, comfortable room.

Stayed in room 108, room was nicely decorated, bathroom had a lovely big wall in shower with rainfall shower head. Bed was really comfy, so much so I slept over my alarm! Whoops. Great value

When I arrived, the corrdor smelled very bad/ It had improved the following morning. My room clearly had not been cleaned properly. In fact the mugs in the tea set had not been swapped from the previous occupier and one still had the stains in the bottom and the dirty spoon was in the cup. The soap dispensers were empty but the refiller pouches were left nearby. The restaurant staff were polite but disinterested, despite not being busy at either dinner or breakfast.

Convenient location to spend night transiting through this town