房間景色很棒（可以看到雪梨港灣大橋），贈送的生日蛋糕也很美味。

飯店員工非常熱情友善。飯店位於山坡上，需要爬很多階梯才能到達，對於攜帶大量行李的旅客來說不太方便。房間衛生狀況與飯店標準不符。我在冰箱裡發現了前一位客人留下的半瓶汽水，咖啡杯上還有殘留物。

我選擇入住香格里拉酒店就是為了享受這裡的服務，但員工應該更熱情周到一些。如果我願意降低標準，我會選擇假日酒店，但我不，我願意多花點錢入住香格里拉這樣更高級的酒店。我從印尼飛了13個小時來到這裡，慶祝我從去年12月就開始計劃的生日旅行。所以，你們的服務確實應該更周到一些。 環境/設施：維護良好。 餐飲：上菜速度很慢。 員工服務：前台服務很差，但Caroline很樂於助人。 亮點：我很慶幸預訂了可以欣賞歌劇院景色的房間，否則就只是一次普通的酒店體驗。 價格：價格合理。 位置：周圍有很多山丘。

我在香格里拉酒店的住宿體驗非常棒！我們預訂的是歌劇院景觀房，物超所值！

酒店不錯，強烈推薦。

Barang yg tertinggal dikamar dikatakan akan dicari dan dihubungi lewat email, tp hingga skrg sdh 1 bulan tdk pernah di email apapun, dan uang deposit tidak dikembalikan sebesar 150 Dollar Australia

Everything here was perfect, all the facilities were perfect! And it's near from the train station also with the light rails (tram).

Location was far from city center. And I had to sweat a lot everytime reach in and out from hotel because of super hilly location. It was dark when night, I didn't feel comfort to walk by myself. I had a terrible time at check in time by reception staff Clarisse (if I could remember her name correctly), she almost won't let me check in until I show the receipt that I fully paid in advance for our room. What an attitude. The only one thing I really appreciate was Housekeeping Team. They did a great job there. Room was clean everyday, amenities was always refill completed. Thank you Housekeeping!

Comfortable room and easy go to oprea house and nearby others view point.

Kalau untuk menginap di hotel ini di Aussie, jangan lupa bawa kartu kredit untuk deposit, karena kalau tidak akan dimintakan uang cash dalam jumlah yang besar dan pada saat check out pihak hotel kesulitan membalikan uang deposit kita, perlu sedikit waktu untuk mereka mengumpulkan uang cash mengembalikan deposit kita.

We upgraded our room and had the best sunrise view overlooking the opera house🤍. The stay was very lovely and all the staff are very accommodating and nice, definitely recommended for a nice getaway.

Everything was perfect. Amazing view and very well maintained.

Hotel ini lokasinya sangat strategis.

Apart from the uphill location, everything was good and clean.

Kamar luas banget, ada ruang tamunya dan semua sesuai ekspektasi. View dari kamar ke Darling Harbour juga keren. Kalau ke Sydney bakal nginap di Shangri-La lagi.

We spent 6 nights here and everything was excellent. Best view, best location, it was a wonderful experience.

This accommodation is perfect for celebrating anniversaries, we love the food & drinks restaurant view is superb, we can't wait to come back again! Thanks shangrila sydney!❤️

Hotel is great, only location is bad for parents using stroller because need to travel uphill and downhill to reach in and out of the hotel.

My room at Shangri-la was fine, but I really disappointed with the service. I haven't received my refund of deposit fee that I paid by debit card after more than 17 working days. I have contacted the staff through email, but they gave me different responses and I don't know which one is correct.

Kamarnya luas, viewnya bagus juga, service pelayan sangat memuaskan. Cuma untuk breakfast perlu diperbanyak makanannya.