雪梨香格里拉大酒店

前台客服態度差，room service很慢，而且經常送少送漏東西

搞錯房帳 在櫃檯罰站1小時 早餐很糟

Wonderful stays

出入要經過一條斜坡，不駕車很不方便。行李多或購物不是太好選擇

There is a slope next to the hotel, if you’re traveling with elder people or small children, it might be little inconvenient

Solo traveled for 6days and 5nights. This was a perfect location to reach all my desired locations with easy walking distance to the ferries and stations. A big thank you to the lovely staff who also made sure my stay was perfect. I would come back for sure!

We stayed in a harbour view room which was excellent a spacious room with a great view.

Overall stay was pretty amazing. All facilities were clean and well-maintained. Staff were all helpful and accommodating. Cleaner sometimes can be noisy but everything can be settled. Amazing view of the harbour! ⭐️⭐️⭐️ Celebrated my birthday here and they even gave me a complimentary wine and cake! Definitely to recommend.

The hotel itself was exceptional and the reception staff were very welcoming and friendly, however i did find the restaurant staff and host especially to be unprofessional with the food being good but over priced.

Terrible service. We will not be back here.

Great location; very attentive staff

Hands down the best hotel I’ve ever stayed in. Exceptional staff went above and beyond. Fabulous location. Stunning views. Excellent huge room - spotless.

Cannot fault anything

Stunning view and service the corner suite was large and comfortable

Amazing stay! Beautiful views! Wonderful location. Very friendly staff. Would stay again! Perfection!

Amazing place. Great staff. Close to where you want to be.

Great location, Great stay

Rooms are clean, staff are friendly and very helpful. Just a wonderful atmosphere!

The view was outstanding.

The bedrooms are nice: spacious, good bed/bedding and sizeable bathrooms. The spa and changing rooms are poorly planned and tired. Need maintenance! Inadequate lockers, peeling paint, cramped surroundings. Club Lounge is great with a generous cocktail hour (enough food for dinner, should you feel so inclined) but an underwhelming "afternoon tea" (a scone, basically). Breakfast in the main restaurant was generous but the staff were overwhelmed. Small examples: no cutlery, no proactive coffee offering and then long waits for drinks. A comfortable stay but at this price point there are better experiences in Sydney.