Shangri-La Sydney

Hotels
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9.1
/10
Exceptional
2,914 reviews

What Guests Say About Their Stay

Bethlehem E.

9.7
/ 10
Really enjoyed my stay at Shangri-La! We booked with the Opera view, so worth it!

f***a

9.4
/ 10
Everything here was perfect, all the facilities were perfect! And it's near from the train station also with the light rails (tram).

J***e

9.4
/ 10
We upgraded our room and had the best sunrise view overlooking the opera house🤍. The stay was very lovely and all the staff are very accommodating and nice, definitely recommended for a nice getaway.

Ary U. I.

9.4
/ 10
Kamar luas banget, ada ruang tamunya dan semua sesuai ekspektasi. View dari kamar ke Darling Harbour juga keren. Kalau ke Sydney bakal nginap di Shangri-La lagi.

S***a

9.4
/ 10
We spent 6 nights here and everything was excellent. Best view, best location, it was a wonderful experience.
In the Area
See Map
176 Cumberland Street The Rocks, Sydney CBD, Sydney, New South Wales, Australia, 2000

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Shangri-La Sydney is a hotel is located at Sydney CBD. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Shangri-La Sydney

176 Cumberland Street The Rocks, Sydney CBD, Sydney, New South Wales, Australia, 2000
Discover More Places
Lobby Shangri-La Sydney
Exterior 2 Shangri-La Sydney

Discover More About Shangri-La Sydney

Location
Shangri-La Sydney is a hotel is located at Sydney CBD.

About Shangri-La Sydney

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Shangri-La Sydney exclusively for you.

Shangri-La Sydney is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Shangri-La Sydney.

All facilities in Shangri-La Sydney

Bar, Cafe and Lounge Shangri-La Sydney
Bar, Cafe and Lounge
Swimming Pool Shangri-La Sydney
Swimming Pool
Fitness Center Shangri-La Sydney
Fitness Center
Functional Hall Shangri-La Sydney
Functional Hall
Lobby Shangri-La Sydney
Lobby

Hotel Services

  • Concierge
  • Money changer
  • Medical service
  • Early Check-in
  • Laundry service
  • 24-hour security
  • 24-hour Receptionist

Public Facilities

  • Parking
  • Room service
  • Coffee shop
  • Restaurant

Food and Drinks

  • Buffet breakfast
  • Continental breakfast

Transportation

  • Car rental
  • Valet parking

Things to Do

  • Health club
  • Massage

Nearby Facilities

  • ATM/Banking
  • Hair salon

General

  • AC

Accessibilty

  • Wheelchair accessible

Accommodation Policy & General Information in Shangri-La Sydney

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Breakfast is offered to Adult only



Document Policy
Upon check-in, you are required to bring ID Card, credit card. Please bring the required documents in hard copy.

Minimum Age for Check-in Policy
Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.

Check-in/Check-out Time

Check-in:
15:00 - 15:00
Check-out:
11:00 - 11:00

Accommodation charges AUD 52.00/guest for extra breakfast.

Smoking is prohibited in the accommodation.

Pets are not allowed in the accommodation.

Parking is available on site (reservation is not needed), with an additional charge of AUD 105 per day.

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking
Check-In / Check-Out Time
From 15:00 - 15:00 - to 11:00 - 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Shangri-La Sydney
565
Number of floors in Shangri-La Sydney
36
Another facilities in Shangri-La Sydney
Concierge, Money changer, Medical service, Early Check-in, Laundry service

Frequently asked question in Shangri-La Sydney

What are available facilities at Shangri-La Sydney?
There are top facilites at Shangri-La Sydney such as AC, Restaurant, 24-Hour Front Desk, Parking. (some may require extra charges)
What is normal check-in & check-out time at Shangri-La Sydney?
The standard check-in time at Shangri-La Sydney is starting from 15:00 - 15:00 while the latest check-out time is at 11:00 - 11:00
Does Shangri-La Sydney provide breakfast?
Yes, Shangri-La Sydney provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Shangri-La Sydney?
Shangri-La Sydney is a 5.0-star hotel.
How many floors does Shangri-La Sydney have?
Shangri-La Sydney has 36 floors.
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More Reviews from Other Guests in Shangri-La Sydney

Overall Ratings & Reviews Shangri-La Sydney

Traveloka (65)
Other sources (2,849)
9.2
Exceptional
From 2,849 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Shangri-La Sydney

Number of reviews per page
20
40
Top reviews
Vaishali
icon-with Children
with Children
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beautiful property, clean room, received upgrade when arrived and allowed early check-in. Staff, helpful and friendly.
Victoria Elizabeth Jane
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beautiful hotel in a great location. Clean, pristine and maintained, and a very comfortable bed. Delicious and plentiful buffet breakfast. Friendly and welcoming staff without being overbearing. Great bar on the top floor overlooking the Sydney Opera House and Harbor Bridge. Definitely recommend!
Barry
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Friendly efficient staff. Clean room. Comfy bed. Great view!
Scott
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I feel the hotel is overpriced for the level of service you receive. We stayed in a room that had club access. In the night there were young children running around I feel young toddler children shouldn’t be allowed in the club room. We also went to the club room for breakfast and all tables that weren’t already taken had dirty plates on them. I had to go ask a staff member if they’re able to clean the table so we could sit down. I feel they were very short staffed. The rooms were very clean and lovely though. Unfortunately I wouldn’t stay here again. Or recommend for over $400 per night! I expected better service.
Read More
Paul
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Magnificent
andrew
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Amazing hotel , one of the best locations in Sydney , we stayed in club level room The lounge was very nice with great views all the staff were incredible Thank you
Maria
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great view of Sydney Harbour Bridge and Opera House from the Horizon Club Lounge on the 30th floor Staff very attentive and helpful (thank you, great service) Surprised about the security deposit (150 Australian dollars per night) which had to be paid upfront (don't recall this was mentioned at time of booking). On positive note, refunded within 48 hours of leaving Depending on which way walking, steep climb (didn't stop us having a fantastic time in Sydney)
Read More
Sally
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Despite the fact that I was nowhere near as well dressed and presented as the other guests, I was still made to fill welcome.
Jing
icon-with Children
with Children
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room is spacious and comfortable. The stay was a good one. Breakfast was average.
Michael
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Shangri La Horizon Club rooms were sensational and staff were all brilliant , will go back ASAP. Could not fault the staff and amenities. Best hotel in Sydney
Kaye
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Was in Club Horizon suite..could not fault in any way..just perfect..beautiful view,cleanliness perfect,staff helpful,food and drinks Club excellent..would definately stay again.
Gwen
icon-Family
Family
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Firstly they have over charged me far more than the booking amount. We didn't steal or damage anything! I will be investigating it further! For an expensive hotel there were some "normal" items missing from the room in our opinion! There was no microwave or toaster! The hotel was in a difficult place to walk to in the "rocks"of Sydney.
Read More
Kerry
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room was clean, staff were exceptional, breakfast, afternoon tea & happy hour canapes were great. Loved our stay.
Doreen
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

View was amazing, loved watching the vivid light show from our window.
Stephen
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

didnt have
Lorraine
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

V
Nicole Simone
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Perfect stay
HSIU HSIN
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Excellent staffs, services, good location and amazing view of Opera house from the room.
Melissa
icon-
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

As expected. Great. Recommend the business level access rooms .
King Fai
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Awesome! A superb hotel as usual and hit all marks for the elite hotel
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Bedroom 4 Shangri-La Sydney

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Shangri-La Sydney

Traveloka (65)
Other sources (2,849)
9.2
Exceptional
From 2,849 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Shangri-La Sydney

Number of reviews per page
20
40
Top reviews
Vaishali
icon-with Children
with Children
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beautiful property, clean room, received upgrade when arrived and allowed early check-in. Staff, helpful and friendly.
Victoria Elizabeth Jane
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beautiful hotel in a great location. Clean, pristine and maintained, and a very comfortable bed. Delicious and plentiful buffet breakfast. Friendly and welcoming staff without being overbearing. Great bar on the top floor overlooking the Sydney Opera House and Harbor Bridge. Definitely recommend!
Barry
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Friendly efficient staff. Clean room. Comfy bed. Great view!
Scott
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I feel the hotel is overpriced for the level of service you receive. We stayed in a room that had club access. In the night there were young children running around I feel young toddler children shouldn’t be allowed in the club room. We also went to the club room for breakfast and all tables that weren’t already taken had dirty plates on them. I had to go ask a staff member if they’re able to clean the table so we could sit down. I feel they were very short staffed. The rooms were very clean and lovely though. Unfortunately I wouldn’t stay here again. Or recommend for over $400 per night! I expected better service.
Read More
Paul
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Magnificent
andrew
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Amazing hotel , one of the best locations in Sydney , we stayed in club level room The lounge was very nice with great views all the staff were incredible Thank you
Maria
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great view of Sydney Harbour Bridge and Opera House from the Horizon Club Lounge on the 30th floor Staff very attentive and helpful (thank you, great service) Surprised about the security deposit (150 Australian dollars per night) which had to be paid upfront (don't recall this was mentioned at time of booking). On positive note, refunded within 48 hours of leaving Depending on which way walking, steep climb (didn't stop us having a fantastic time in Sydney)
Read More
Sally
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Despite the fact that I was nowhere near as well dressed and presented as the other guests, I was still made to fill welcome.
Jing
icon-with Children
with Children
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room is spacious and comfortable. The stay was a good one. Breakfast was average.
Michael
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Shangri La Horizon Club rooms were sensational and staff were all brilliant , will go back ASAP. Could not fault the staff and amenities. Best hotel in Sydney
Kaye
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Was in Club Horizon suite..could not fault in any way..just perfect..beautiful view,cleanliness perfect,staff helpful,food and drinks Club excellent..would definately stay again.
Gwen
icon-Family
Family
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Firstly they have over charged me far more than the booking amount. We didn't steal or damage anything! I will be investigating it further! For an expensive hotel there were some "normal" items missing from the room in our opinion! There was no microwave or toaster! The hotel was in a difficult place to walk to in the "rocks"of Sydney.
Read More
Kerry
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room was clean, staff were exceptional, breakfast, afternoon tea & happy hour canapes were great. Loved our stay.
Doreen
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

View was amazing, loved watching the vivid light show from our window.
Stephen
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

didnt have
Lorraine
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

V
Nicole Simone
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Perfect stay
HSIU HSIN
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Excellent staffs, services, good location and amazing view of Opera house from the room.
Melissa
icon-
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

As expected. Great. Recommend the business level access rooms .
King Fai
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Awesome! A superb hotel as usual and hit all marks for the elite hotel
Number of reviews per page
20
40