Shangri-La Sydney

Hotels
8.8
/10
Very Good
2,338 reviews

What Guests Say About Their Stay

Bethlehem E.

9.7
/ 10
Really enjoyed my stay at Shangri-La! We booked with the Opera view, so worth it!

f***a

9.4
/ 10
Everything here was perfect, all the facilities were perfect! And it's near from the train station also with the light rails (tram).

J***e

9.4
/ 10
We upgraded our room and had the best sunrise view overlooking the opera house🤍. The stay was very lovely and all the staff are very accommodating and nice, definitely recommended for a nice getaway.

Ary U. I.

9.4
/ 10
Kamar luas banget, ada ruang tamunya dan semua sesuai ekspektasi. View dari kamar ke Darling Harbour juga keren. Kalau ke Sydney bakal nginap di Shangri-La lagi.

S***a

9.4
/ 10
We spent 6 nights here and everything was excellent. Best view, best location, it was a wonderful experience.
In the Area
See Map
176 Cumberland Street The Rocks, Sydney CBD, Sydney, New South Wales, Australia, 2000

Main Facilities

Read More
AC
Restaurant
24-Hour Front Desk
Parking
Shangri-La Sydney is a hotel is located at Sydney CBD. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Shangri-La Sydney

176 Cumberland Street The Rocks, Sydney CBD, Sydney, New South Wales, Australia, 2000
Discover More Places
Lobby Shangri-La Sydney
Exterior 2 Shangri-La Sydney

Discover More About Shangri-La Sydney

Location


Shangri-La Sydney is a hotel is located at Sydney CBD.

About Shangri-La Sydney

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Shangri-La Sydney exclusively for you.

Shangri-La Sydney is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Shangri-La Sydney.

All facilities in Shangri-La Sydney

Bar, Cafe and Lounge Shangri-La Sydney
Bar, Cafe and Lounge
Swimming Pool Shangri-La Sydney
Swimming Pool
Fitness Center Shangri-La Sydney
Fitness Center
Functional Hall Shangri-La Sydney
Functional Hall
Lobby Shangri-La Sydney
Lobby

Hotel Services

  • Concierge
  • Money changer
  • Medical service
  • Laundry service
  • 24-hour security
  • 24-hour Receptionist

Public Facilities

  • Early check-in
  • Parking
  • Room service
  • Coffee shop
  • Restaurant

Nearby Facilities

  • ATM/Banking
  • Hair salon
  • Shops

Food and Drinks

  • Buffet breakfast
  • Continental breakfast

Transportation

  • Car rental
  • Valet parking

Things to Do

  • Health club
  • Massage

General

  • AC

Accessibilty

  • Wheelchair accessible

Accommodation Policy & General Information in Shangri-La Sydney

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Breakfast is offered to Adult only

Check-in/Check-out Time

Check-in:
15:00 - 15:00
Check-out:
11:00 - 11:00

Required Documents

Upon check-in, you are required to bring ID Card, credit card. Please bring the required documents in hard copy.

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking
Check-In / Check-Out Time
From 15:00 - 15:00 - to 11:00 - 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Shangri-La Sydney
565
Number of floors in Shangri-La Sydney
36
Another facilities in Shangri-La Sydney
Concierge, Money changer, Medical service, Laundry service, 24-hour security

Frequently asked question in Shangri-La Sydney

What are available facilities at Shangri-La Sydney?
There are top facilites at Shangri-La Sydney such as AC, Restaurant, 24-Hour Front Desk, Parking. (some may require extra charges)
What is normal check-in & check-out time at Shangri-La Sydney?
The standard check-in time at Shangri-La Sydney is starting from 15:00 - 15:00 while the latest check-out time is at 11:00 - 11:00
Does Shangri-La Sydney provide breakfast?
Yes, Shangri-La Sydney provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Shangri-La Sydney?
Shangri-La Sydney is a 5.0-star hotel.
How many floors does Shangri-La Sydney have?
Shangri-La Sydney has 36 floors.
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More Reviews from Other Guests in Shangri-La Sydney

Overall Ratings & Reviews Shangri-La Sydney

Traveloka (58)
Other sources (2,280)
8.8
Very Good
From 2,280 reviews
Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Shangri-La Sydney

Number of reviews per page
20
40
Top reviews
Mohammad
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great staff, great service, great location and great value. Highly recommending.
Adam
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Everything was good.
Sharad
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

As expected then Shangri-La had good breakfast options and view from club lounge. The in-room dining options were also excellent. There was direct view of Sydney bridge and Sydney opera house from my room and walking distance away too.
Ashleigh
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Lovely hotel, however staff not knowing what we had booked and either questioning and l/or trying to charge for additional items/persons when already paid for in booking. This was quite frustrating and disappointing. Breakfast was fine. Team definitely seemed to be struggling with the number of guests.
Kirsty
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

From the moment we got out of the uber, the staff were so amazing. So polite and helpful. We were there celebrating our son's 5th birthday and they made him feel so special by giving him a birthday cake and special birthday breakfast. The rooms were spotless and so amazing, we even got a split room which made the stay even more perfect. Will be staying here agin when we return to Sydney in the future.
Read More
Vikram
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing hotel, great location, great breakfast, fantastic staff and service! Would love to go back anytime.
yongjun
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room is clean and staff is courteous
Sean
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Our room was great but found the service and hospitality lacking. The hotel was aware prior to our check-in that this was our 30th wedding anniversary staycation, no attempt or effort was made to wish us on arrival neither was there any in room complimentary gift or offer. It does not take much to make the little effort which left us quite dissapointed.
Read More
Randall
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

yes
Kym Mason
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything was great and all staff very friendly and helpful.
Gabrriel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Our room was clean and nice which overlooks the Sydney Opera House. We particularly the bed, the pillows, and the comforter.
Liam
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great stay
Janelle
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Breakfast room too small for number of guests. Variety of food not great. Had better selection at SHANGRI-LA properties in Asia particularly in Singapore. Having to choose between 2 sittings for club room evening attendance was a first ever experience & very inconvenient. Don’t think I will be returning to this hotel again
Sashraik Singh
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

One of my best Shangri-La stays! Attentive staff, great central location and beautiful views! Had a wonderful stay!
Ushar
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

No breakfast
Julie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff were very good, they made my daughter’s 21st birthday very special with a small cake and a window art in our room. The pool area is very small and not the best at all.
Michael
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Check I delayed but compensated by room upgrade. Great view and easy access to circular key
Lorna
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Hotel was lovely. Employees were friendly, professional and helpful.
David
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Shanghai-La is always superb. Spacious rooms, comfortable bed, and good service. However, the restaurant on the 1st floor is a disorganized disaster.
Greig
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great room, nice views, close to harbour. Friendly staff. Excellent stay. Our second time in 3 months. Highly recommended.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Bedroom 4 Shangri-La Sydney

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Shangri-La Sydney

Traveloka (58)
Other sources (2,280)
8.8
Very Good
From 2,280 reviews
Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Shangri-La Sydney

Number of reviews per page
20
40
Top reviews
Mohammad
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great staff, great service, great location and great value. Highly recommending.
Adam
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Everything was good.
Sharad
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

As expected then Shangri-La had good breakfast options and view from club lounge. The in-room dining options were also excellent. There was direct view of Sydney bridge and Sydney opera house from my room and walking distance away too.
Ashleigh
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Lovely hotel, however staff not knowing what we had booked and either questioning and l/or trying to charge for additional items/persons when already paid for in booking. This was quite frustrating and disappointing. Breakfast was fine. Team definitely seemed to be struggling with the number of guests.
Kirsty
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

From the moment we got out of the uber, the staff were so amazing. So polite and helpful. We were there celebrating our son's 5th birthday and they made him feel so special by giving him a birthday cake and special birthday breakfast. The rooms were spotless and so amazing, we even got a split room which made the stay even more perfect. Will be staying here agin when we return to Sydney in the future.
Read More
Vikram
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing hotel, great location, great breakfast, fantastic staff and service! Would love to go back anytime.
yongjun
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room is clean and staff is courteous
Sean
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Our room was great but found the service and hospitality lacking. The hotel was aware prior to our check-in that this was our 30th wedding anniversary staycation, no attempt or effort was made to wish us on arrival neither was there any in room complimentary gift or offer. It does not take much to make the little effort which left us quite dissapointed.
Read More
Randall
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

yes
Kym Mason
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything was great and all staff very friendly and helpful.
Gabrriel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Our room was clean and nice which overlooks the Sydney Opera House. We particularly the bed, the pillows, and the comforter.
Liam
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great stay
Janelle
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Breakfast room too small for number of guests. Variety of food not great. Had better selection at SHANGRI-LA properties in Asia particularly in Singapore. Having to choose between 2 sittings for club room evening attendance was a first ever experience & very inconvenient. Don’t think I will be returning to this hotel again
Sashraik Singh
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

One of my best Shangri-La stays! Attentive staff, great central location and beautiful views! Had a wonderful stay!
Ushar
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

No breakfast
Julie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff were very good, they made my daughter’s 21st birthday very special with a small cake and a window art in our room. The pool area is very small and not the best at all.
Michael
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Check I delayed but compensated by room upgrade. Great view and easy access to circular key
Lorna
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Hotel was lovely. Employees were friendly, professional and helpful.
David
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Shanghai-La is always superb. Spacious rooms, comfortable bed, and good service. However, the restaurant on the 1st floor is a disorganized disaster.
Greig
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great room, nice views, close to harbour. Friendly staff. Excellent stay. Our second time in 3 months. Highly recommended.
Number of reviews per page
20
40