Shangri-La Sydney

Hotels
8.8
/10
Very Good
2,339 reviews

What Guests Say About Their Stay

Bethlehem E.

9.7
/ 10
Really enjoyed my stay at Shangri-La! We booked with the Opera view, so worth it!

f***a

9.4
/ 10
Everything here was perfect, all the facilities were perfect! And it's near from the train station also with the light rails (tram).

J***e

9.4
/ 10
We upgraded our room and had the best sunrise view overlooking the opera house🤍. The stay was very lovely and all the staff are very accommodating and nice, definitely recommended for a nice getaway.

Ary U. I.

9.4
/ 10
Kamar luas banget, ada ruang tamunya dan semua sesuai ekspektasi. View dari kamar ke Darling Harbour juga keren. Kalau ke Sydney bakal nginap di Shangri-La lagi.

S***a

9.4
/ 10
We spent 6 nights here and everything was excellent. Best view, best location, it was a wonderful experience.
In the Area
See Map
176 Cumberland Street The Rocks, Sydney CBD, Sydney, New South Wales, Australia, 2000

Main Facilities

Read More
AC
Restaurant
24-Hour Front Desk
Parking
Shangri-La Sydney is a hotel is located at Sydney CBD. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Shangri-La Sydney

176 Cumberland Street The Rocks, Sydney CBD, Sydney, New South Wales, Australia, 2000
Discover More Places
Lobby Shangri-La Sydney
Exterior 2 Shangri-La Sydney

Discover More About Shangri-La Sydney

Location


Shangri-La Sydney is a hotel is located at Sydney CBD.

About Shangri-La Sydney

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Shangri-La Sydney exclusively for you.

Shangri-La Sydney is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Shangri-La Sydney.

All facilities in Shangri-La Sydney

Bar, Cafe and Lounge Shangri-La Sydney
Bar, Cafe and Lounge
Swimming Pool Shangri-La Sydney
Swimming Pool
Fitness Center Shangri-La Sydney
Fitness Center
Functional Hall Shangri-La Sydney
Functional Hall
Lobby Shangri-La Sydney
Lobby

Hotel Services

  • Concierge
  • Money changer
  • Medical service
  • Laundry service
  • 24-hour security
  • 24-hour Receptionist

Public Facilities

  • Early check-in
  • Parking
  • Room service
  • Coffee shop
  • Restaurant

Nearby Facilities

  • ATM/Banking
  • Hair salon
  • Shops

Food and Drinks

  • Buffet breakfast
  • Continental breakfast

Transportation

  • Car rental
  • Valet parking

Things to Do

  • Health club
  • Massage

General

  • AC

Accessibilty

  • Wheelchair accessible

Accommodation Policy & General Information in Shangri-La Sydney

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Breakfast is offered to Adult only

Check-in/Check-out Time

Check-in:
15:00 - 15:00
Check-out:
11:00 - 11:00

Required Documents

Upon check-in, you are required to bring ID Card, credit card. Please bring the required documents in hard copy.

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking
Check-In / Check-Out Time
From 15:00 - 15:00 - to 11:00 - 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Shangri-La Sydney
565
Number of floors in Shangri-La Sydney
36
Another facilities in Shangri-La Sydney
Concierge, Money changer, Medical service, Laundry service, 24-hour security

Frequently asked question in Shangri-La Sydney

What are available facilities at Shangri-La Sydney?
There are top facilites at Shangri-La Sydney such as AC, Restaurant, 24-Hour Front Desk, Parking. (some may require extra charges)
What is normal check-in & check-out time at Shangri-La Sydney?
The standard check-in time at Shangri-La Sydney is starting from 15:00 - 15:00 while the latest check-out time is at 11:00 - 11:00
Does Shangri-La Sydney provide breakfast?
Yes, Shangri-La Sydney provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Shangri-La Sydney?
Shangri-La Sydney is a 5.0-star hotel.
How many floors does Shangri-La Sydney have?
Shangri-La Sydney has 36 floors.
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More Reviews from Other Guests in Shangri-La Sydney

Overall Ratings & Reviews Shangri-La Sydney

Traveloka (59)
Other sources (2,280)
8.8
Very Good
From 2,280 reviews
Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Shangri-La Sydney

Number of reviews per page
20
40
Top reviews
ALAEDDIN
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We like to room size and services i recommended to everyone
Colin
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It was a beautiful place
John
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Yes
Gretchen
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The room was in great condition upon arrival, and we loved the stunning views of the Opera House and Harbour Bridge. However, getting the room serviced was a challenge. Despite asking multiple times during our five-night stay, we were only able to get fresh towels once.
Belynda
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The building is looking quite tired. I paid extra for better views of our 2 rooms of the bridge and we couldn’t even see the bridge in one of the rooms. Breakfast wasn’t included. Probably wouldn’t stay again.
Maria
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Friendly staff and clean room, wonderful spot for drinks overlooking bridge and view of Sydney Opera House.
Gillian
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Amazing service fantastic value for money for a club room. Would highly recommend
Rachel
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

A comfortable stay but nothing impressive for a five-star hotel. I communicated prior to the stay with some questions & did not receive a response. Decor is dated now (it was the same 26 years ago on our first stay). Room amenities like tea, tissue etc were not stocked well & needed replenishing. There was a non-working powerpoint near the bed which was inconvenient for phone charging. However the room was clean and comfortable, & the lounge area downstairs was a lovely place to sit for refreshments.
Read More
ANTHONY
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

.
Glenda
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Whiskey the concierge is absolutely fantastic!!!
PAUL
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was spotless Staff was great Food was really good
Sonia
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff at check in were so lovely and the gentleman who was training staff was full of surprises for us and our family (2 rooms) ensuring their Christmas present was extra special. Thank you once again for making it a memorable experience!
Mzi
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Excellent service and even got a very random free upgrade to an Executive Suite! Thanks for the hospitality, hard to come by these days.
Parvin
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Ok
Sarah
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We really enjoyed our stay at the Shangri- La, wonderful staff, all very helpful and service was prompt. The rooms were spacious and comfortable, really clean, everything you need at your fingertips. The Horizon Lounge was a highlight along with the food and views! Can’t beat the views .. perfect. Will definitely be back.
Jeannine
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Spectacular view from multiple locations. Beautiful rooms, exceptional staff. We stayed for three days and would have stayed longer had we the time. All round 10/10
Clint
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Hi Team Shangri-La, We had a fantastic day and a very enjoyable stay. From arrival, the experience was excellent. Concierge greeted us straight from our Uber and assisted with our bags, and check-in was handled brilliantly. We were able to check in early, and our luggage was already in the room before we arrived, which was greatly appreciated. We stayed in Room 2612, and the harbour views were absolutely lovely. We also spoke with in-room dining. There was a small hiccup with one snack, however the bill was quickly adjusted to reflect this. Everything else we ordered was quite good, and the matter was handled promptly and professionally. Overall, it was a really positive experience and a credit to your team. Please pass on our thanks. Kind regards, Clint
Read More
Stephen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Fantastic hotel in great location.
rojin
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Clean room however they forgot to do room service one of the days
Diahann
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Will be back
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Bedroom 4 Shangri-La Sydney

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Shangri-La Sydney

Traveloka (59)
Other sources (2,280)
8.8
Very Good
From 2,280 reviews
Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Shangri-La Sydney

Number of reviews per page
20
40
Top reviews
ALAEDDIN
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We like to room size and services i recommended to everyone
Colin
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It was a beautiful place
John
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Yes
Gretchen
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The room was in great condition upon arrival, and we loved the stunning views of the Opera House and Harbour Bridge. However, getting the room serviced was a challenge. Despite asking multiple times during our five-night stay, we were only able to get fresh towels once.
Belynda
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The building is looking quite tired. I paid extra for better views of our 2 rooms of the bridge and we couldn’t even see the bridge in one of the rooms. Breakfast wasn’t included. Probably wouldn’t stay again.
Maria
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Friendly staff and clean room, wonderful spot for drinks overlooking bridge and view of Sydney Opera House.
Gillian
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Amazing service fantastic value for money for a club room. Would highly recommend
Rachel
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

A comfortable stay but nothing impressive for a five-star hotel. I communicated prior to the stay with some questions & did not receive a response. Decor is dated now (it was the same 26 years ago on our first stay). Room amenities like tea, tissue etc were not stocked well & needed replenishing. There was a non-working powerpoint near the bed which was inconvenient for phone charging. However the room was clean and comfortable, & the lounge area downstairs was a lovely place to sit for refreshments.
Read More
ANTHONY
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

.
Glenda
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Whiskey the concierge is absolutely fantastic!!!
PAUL
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was spotless Staff was great Food was really good
Sonia
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff at check in were so lovely and the gentleman who was training staff was full of surprises for us and our family (2 rooms) ensuring their Christmas present was extra special. Thank you once again for making it a memorable experience!
Mzi
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Excellent service and even got a very random free upgrade to an Executive Suite! Thanks for the hospitality, hard to come by these days.
Parvin
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Ok
Sarah
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We really enjoyed our stay at the Shangri- La, wonderful staff, all very helpful and service was prompt. The rooms were spacious and comfortable, really clean, everything you need at your fingertips. The Horizon Lounge was a highlight along with the food and views! Can’t beat the views .. perfect. Will definitely be back.
Jeannine
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Spectacular view from multiple locations. Beautiful rooms, exceptional staff. We stayed for three days and would have stayed longer had we the time. All round 10/10
Clint
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Hi Team Shangri-La, We had a fantastic day and a very enjoyable stay. From arrival, the experience was excellent. Concierge greeted us straight from our Uber and assisted with our bags, and check-in was handled brilliantly. We were able to check in early, and our luggage was already in the room before we arrived, which was greatly appreciated. We stayed in Room 2612, and the harbour views were absolutely lovely. We also spoke with in-room dining. There was a small hiccup with one snack, however the bill was quickly adjusted to reflect this. Everything else we ordered was quite good, and the matter was handled promptly and professionally. Overall, it was a really positive experience and a credit to your team. Please pass on our thanks. Kind regards, Clint
Read More
Stephen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Fantastic hotel in great location.
rojin
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Clean room however they forgot to do room service one of the days
Diahann
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Will be back
Number of reviews per page
20
40