Shangri-La Sydney

Hotels
Preferred Partner Plus
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9.1
/10
Exceptional
2,964 reviews

What Guests Say About Their Stay

Bethlehem E.

9.7
/ 10
Really enjoyed my stay at Shangri-La! We booked with the Opera view, so worth it!

f***a

9.4
/ 10
Everything here was perfect, all the facilities were perfect! And it's near from the train station also with the light rails (tram).

J***e

9.4
/ 10
We upgraded our room and had the best sunrise view overlooking the opera house🤍. The stay was very lovely and all the staff are very accommodating and nice, definitely recommended for a nice getaway.

Ary U. I.

9.4
/ 10
Kamar luas banget, ada ruang tamunya dan semua sesuai ekspektasi. View dari kamar ke Darling Harbour juga keren. Kalau ke Sydney bakal nginap di Shangri-La lagi.

S***a

9.4
/ 10
We spent 6 nights here and everything was excellent. Best view, best location, it was a wonderful experience.
In the Area
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176 Cumberland Street The Rocks, Sydney CBD, Sydney, New South Wales, Australia, 2000

Main Facilities

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Laundry service
Restaurant
Health club
Wheelchair accessible
AC
Money changer
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
Shangri-La Sydney is a hotel is located at Sydney CBD. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Shangri-La Sydney

176 Cumberland Street The Rocks, Sydney CBD, Sydney, New South Wales, Australia, 2000
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Lobby Shangri-La Sydney
Exterior 2 Shangri-La Sydney

Discover More About Shangri-La Sydney

Location
Shangri-La Sydney is a hotel is located at Sydney CBD.

About Shangri-La Sydney

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Shangri-La Sydney exclusively for you.

Shangri-La Sydney is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Shangri-La Sydney.

All facilities in Shangri-La Sydney

Bar, Cafe and Lounge Shangri-La Sydney
Bar, Cafe and Lounge
Swimming Pool Shangri-La Sydney
Swimming Pool
Fitness Center Shangri-La Sydney
Fitness Center
Functional Hall Shangri-La Sydney
Functional Hall
Lobby Shangri-La Sydney
Lobby

Food and Drinks

  • Buffet breakfast
  • Continental breakfast

Transportation

  • Car rental
  • Valet parking

Things to Do

  • Health club
  • Massage

General

  • AC

Accessibilty

  • Wheelchair accessible

Public Facilities

  • Parking
  • Room service
  • Coffee shop
  • Restaurant

Hotel Services

  • Concierge
  • Money changer
  • Medical service
  • Early Check-in
  • Laundry service
  • 24-hour security
  • 24-hour Receptionist

Nearby Facilities

  • ATM/Banking
  • Hair salon

Accommodation Policy & General Information in Shangri-La Sydney

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Breakfast is offered to Adult only

Required Documents

Upon check-in, you are required to bring ID Card, credit card. Please bring the required documents in hard copy.

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - 15:00 - to 11:00 - 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Shangri-La Sydney
565
Number of floors in Shangri-La Sydney
36
Another facilities in Shangri-La Sydney
Buffet breakfast, Continental breakfast, Car rental, Valet parking, Health club

Frequently asked question in Shangri-La Sydney

What is normal check-in & check-out time at Shangri-La Sydney?
The standard check-in time at Shangri-La Sydney is starting from 15:00 - 15:00 while the latest check-out time is at 11:00 - 11:00
Does Shangri-La Sydney provide breakfast?
Yes, Shangri-La Sydney provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Shangri-La Sydney have?
Shangri-La Sydney is a 5.0-star hotel.
How many floors does Shangri-La Sydney have?
Shangri-La Sydney has 36 floors.
How many rooms does Shangri-La Sydney have?
Shangri-La Sydney has 565 rooms in total.
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More Reviews from Other Guests in Shangri-La Sydney

Overall Ratings & Reviews Shangri-La Sydney

Traveloka (64)
Other sources (2,900)
9.2
Exceptional
From 2,900 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.4

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Traveler Reviews Shangri-La Sydney

Number of reviews per page
20
40
Top reviews
Sonia
icon-with Friends
with Friends
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Service did not meet my expectativas,not friendly stand, diría room,overall Washington ok .Will not recommended .
Masoud
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great location, near to everything you want
Nicole
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Loved the Lounge access. Felt the breakfast tables in the Lounge were a tad squishy
John
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Exceptional customer service and up to standard amenities
wendy
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

An overall lovely experience! Clean spacious room and bathroom, very comfy bed and the most amazing breakfast. The view of the opera house from my room was everything i could have wished for
David
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Shangri-La Sydney is a special place we come back to - we celebrated a birthday and our anniversary, and the entire stay could not have been better. Thank you Shangri-La and thank you for your incredible staff who make everything so simple, pleasant and special when the occasion occurs. Muchos Thanks
Virginia
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Best shower, beautiful sheets and comfortable bed!
Mohamad
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Love the location and staff. Great hotel, beautiful breakfast. Only disappointing thing is where the breakfast is held. Last time I visited the Shangri-La we had breakfast On the high level floor with a great view. Need to bring it back.
Ian
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

yes
Naomi
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff were extremely nice and friendly, lovely service, even got a call after an hour of check in to see if we were happy with our room. Oh and the views were to die for. Very happy
David
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent
Darron
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff were extremely helpful
Lisa
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

.
Robyn
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Mixed experience. Room was immaculate. Bed very comfortable. Had an incident whereby staff called my room and then knocked on my door at 1:15 am. Apparently they thought I had checked out. I gave the hotel an opportunity to explain the disruption so I asked the next morning at the front desk why I had been woken up so early in the morning. (Needless to say I had a terrible sleep that night.) Staff said they would look into it and get back to me. Haven’t heard anything. Very disappointing.
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D
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Couldn't use dining both days we needed because of private parties. Room wasn't ready at 5pm when we checked in. Food was horrible. Definitely not normal Shang-gra-la qualify.
ENRIQUE
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The room was clean 100% every day. The staff was great specially the Concierges who are always helpfull and with best attitude, special thanks to Colin. Breakfast buffet really good and all the staff with great attitude. Is the best hotel in Sydney by far and with the best location to access the Rocks and the Restaurant area. Also the access to cross the Bridge is 50 meters from the hotel.
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Brad
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location, room spacious and clean, outstanding view of the harbor bridge and opera house from the bar area, very pleasant stay.
Wayne
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

A marvelous stay as usual. Service and food was very good but it is still an expensive stay.
Heather
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff was so nice and helpful. In particular, Peter was so so nice. He remembered my name, asked me about my day, and was excited to see my photos. He made the stay so very nice and is an incredible ambassador for the brand. The opera house view room was gorgeous, too.
Chester
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The room had a view and was large and clean. Check in was a breeze as was check out. The location is great. The only drawback is we booked the breakfast - and due to us leaving the next day they did not allow us to exchange breakfast so got cheap box breakfast the next morning.
Number of reviews per page
20
40

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Bedroom 4 Shangri-La Sydney

Disclaimer

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