Overall Ratings & Reviews Shangri-La Sydney

Everything here was perfect all the facilities was perfect! And its near from the Train station also with the Light Rails (tram)

Location was far from city center. And I had to sweat a lot everytime reach in and out from hotel because of super hilly location. It was dark when night, I didn't feel comfort to walk by myself. I had a terrible time at check in time by reception staff Clarisse (if I could remember her name correctly), she almost won't let me check in until I show the receipt that I fully paid in advance for our room. What an attitude. The only one thing I really appreciate was Housekeeping Team. They did a great job there. Room was clean everyday, amenities was always refill completed. Thank you Housekeeping!

Comfortable room and easy go to oprea house and nearby others view point.

If you want to stay at this hotel in Australia, don't forget to bring a credit card for a deposit, because if you don't, you will be asked for a large amount of cash and when you check out, the hotel will have difficulty returning your deposit. It will take a little time for them to collect the cash to return your deposit.

We upgraded our room and had the best sunrise view overlooking the opera house🤍. The stay was very lovely and all the staff are very accomodating and nice, definitely recommended for a nice getaway.

Everything was perfect. Amazing view and very well maintained.

This hotel has a very strategic location.

Apart from the uphill location, everything was good and clean.

Kamar luas banget ada ruang tamunya dan semua sesuai ekspektasi. View dari kamar ke Darling Harbpur juga keren. Kalau ke Sydney bakal nginap di Shangrila lagi.

We spent 6 nights here and everything was excellent. Best view, best location, It was wonderful experience.

This accommodation is perfect for celebrating anniversaries, we love the food & drinks restaurant view is superb, we can't wait to come back again! Thanks shangrila sydney!❤️

Hotel is great, only location is bad for parents using stroller because need to travel uphill and downhill to reach in and out of the hotel.

My room at Shangri-la was fine, but I really disappointed with the service. I haven't received my refund of deposit fee that I paid by debit card after more than 17 working days. I have contacted the staff through email, but they gave me different responses and I don't know which one is correct.

The room is spacious, the view is good too, the maid service is very satisfying. Only for breakfast needs to be reproduced.

We got deluxe room in the corner which is more bigger and have a living room, thank you Shangri-La.

Great view from the room, thanks to the nice staff at the reception who choose the room for me

Nice breakfast. Spacious room. Heated pool and spa. All nice 😉

I chose to stay at both harbour bridge and opera house view. The room's quite big and the staffs were very nice. However, the hotel is located on the hill, long way to walk down to the train station and the shops or restaurants.

The only drawback is 1. That is the uphill location to get to this hotel if you have to walk.

Enjoy my 24 hour opera house and harbour bridge view with my premier grand harbour room