The fire alarm came on twice up until 12am. Very loud and unpleasant. Both times it was a false alarm but we had to go to the lobby to find out.

I had a spacious double, very clean & spotless modern bathroom. Very good shower, plenty of hot water.

I found that in my room although spotless and very well laid out, the kettle lead was not long enough to reach a socket, so I had to move the unit to the floor ROOM 252

The room was tired, furniture worn, carpets etc.extremely noisy traffic all night . Didnt sleep at all

WiFi was good Pool and sauna were great

Hot tub was closed and WiFi was great, room was very clean and amazing breakfast

Lovely and friendly

Unable to open windows for fresh air

Did use the items mentioned the room was clean and tidy no complaints

We had a lovely room and we had no problems with the hotel although the room we had was probably one of the best ones in the hotel that we’ve used in the past but overall everything was great

The hotel has been transformed from something that was very poor to a clean, spacious hotel. Good courteous staff and good buffet breakfast. Would stay there again

Matt was excellent so lovely

Lovely stay

Upgraded from £45 to £120 LEX STANDARD RM FOR FREE FRIDGE BALCONY LEATHER ARMCHAIRS BATH with shower cubicle and Seaview but took longer than expected to change king size bed to twin beds 🛌 tv wasn't big either but still spacious and mirrored wardrobes were good

The room had a nice view, the staff were helpful. The breakfast and dinner were nice. Overall a good experience

My room was nice and spacious

The hotel is very nice and well appointed in the communal areas. The bar lounge was very nice. The room was clean but very dated. The room was cold as the radiator wasn’t working but we had a small plug in radiator to get some heat. The bathroom didn’t receive any heating and was quite cold with only a net curtain. No real blinds so with the light on anyone would be able to see right in. The room we had needs to be brought into 2026 but the bedding was clean and warm. Only 1 pillow each. Could have used an extra one each. I guess for the money it was just ok staff didn’t offer us a breakfast booking when we checked in, might have been nice. Over all it felt like a budget booking in a very nice hotel. I could sit in the relaxing bar area comfortably for some time. Some rooms need a little investment and t l c.

Staff were lovely and very helpful Room was to hot and not enough pillows sorry to say this because I took my granddaughter and we really enjoyed everything so not a complaint more an observation thank you and we will come again.

Polite staff, nice stay. Unfortunately I would have rather eaten out than at the hotel.

Not bad all round