Extended Stay America Select Suites - Austin - Northwest - Lakeline Mall

探索 Extended Stay America Select Suites - Austin - Northwest - Lakeline Mall
6.0
愉快體驗
來自 915 則評論
清潔度

6.0

房間舒適度

6.2

地點

8.2

服務與設施

6.8

旅行者評論 Extended Stay America Select Suites - Austin - Northwest - Lakeline Mall

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精選評論
Rodrigo
10.0
/10
16 幾週前評論

Expedia Group verified review

Got what i paid for
Arturo
icon-業務
業務
2.0
/10
17 幾週前評論

Hotels.com verified review

There were many cockroaches in the room. Very Un sanitized. Moved to another hotel because of this issue. Will not recommend to others.
Anil kumar
4.0
/10
17 幾週前評論

Hotels.com verified review

Hotel rooms are not clean see lot of dust on floor and on bed
Jody
2.0
/10
19 幾週前評論

Hotels.com verified review

I went to my room. There was no remote control. I went to the front desk and the lady gave me a different one. I went back to my room and found out the remote did not work. I called and went to the office. No one was there. I called the company and they said no one could help me till the next morning. So I was in my room without a TV. I believe I should get a refund.
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Eleazar
icon-業務 家庭
業務 家庭
10.0
/10
19 幾週前評論

Expedia Group verified review

Receptionist was very friendly
demetra
icon-業務
業務
10.0
/10
19 幾週前評論

Hotels.com verified review

Customer service is very good the young lady that works in the evening times it's very sweet understanding and patient the area is quiet and have places around me to go and eat
demetra
icon-業務
業務
10.0
/10
19 幾週前評論

Hotels.com verified review

The first time I came had a very hard time and got frustrated but my husband and the sweet lady at the front desk got everything situated decided to give them another try and dealt with the same sweet young lady and she has been awesome ever since I've been coming
Jean
icon-閒暇 與伴侶同行
閒暇 與伴侶同行
10.0
/10
20 幾週前評論

Expedia Group verified review

The beds were comfortable and everything was very clean. The room had a bit of a cigarette smell but not bad. Jeanna at the desk was very friendly and welcoming. The only bad for me was there was no shampoo and conditioner and also no coffee on the property. The mini kitchen was awesome...but a coffee maker with supplies would have be great.
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demetra
2.0
/10
21 幾週前評論

Hotels.com verified review

Got ready to check in had to go to several rooms before we got a clean and decent room doors would not unlock with the card key went in one room and was not cleaned but the front desk person was very helpful and kept apologizing for the inconvenience
Reginald
2.0
/10
23 幾週前評論

Hotels.com verified review

The young lady at the front desk was very nice and accommodating, but the rooms were disgusting, she allowed me to cancel and receive a full refund.
Isai
10.0
/10
23 幾週前評論

Expedia Group verified review

Everything WAS good the only thing I DIDNT LIKE WAS, THAT I WAS THERE 8 DAYS AND THEY NEVER CAME TO CLEAN THE ROOM
Vianni
icon-閒暇 與朋友同行
閒暇 與朋友同行
6.0
/10
24 幾週前評論

Expedia Group verified review

Just The Sheets were wet/damp and a little dirty and a little pricey.
Justine
icon-閒暇
閒暇
10.0
/10
28 幾週前評論

Expedia Group verified review

Roachs on side table under alarm clock and 2 roachs in the bathroom as soon as i turned lights on. I had room 217 & it was suppose to be non smoking, reeked of cigarettes & strong musty male cologne. Shower rod ripped out of wall so much i thought it was gonna fall off & hit me in the head every time i used the toilet. Tv remote did not work. Had to get up out of bed to turn volume up or down or to change channel. Phone did not work, alarm clock did not work. Not worth the $89 when i checked in at 8pm - will never return to this property
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Wayne
icon-商務與休閒 家庭
商務與休閒 家庭
2.0
/10
29 幾週前評論

Expedia Group verified review

Terrible, disgusting, homeless people every where. Very unsafe.
LaTonya
icon-商務與休閒 家庭
商務與休閒 家庭
2.0
/10
32 幾週前評論

Expedia Group verified review

Facility does not have standard equipment, old, dirty. Lights went out no power till early hours of next day.
Vincent
4.0
/10
32 幾週前評論

Expedia Group verified review

The room was poorly cleaned. It smelled like there was mold in the unit. The A/C unit
Jayson
10.0
/10
35 幾週前評論

Hotels.com verified review

My stay there was excellent i was greeted by Gina great hospitality great customer service came and checked on me and ask me do i need anything from before she left definitely one in a million im definitely coming back and referring my friends
Joel
icon-與親友同行
與親友同行
2.0
/10
35 幾週前評論

Hotels.com verified review

I did not stay. The room was absolutely filthy, and I canceled my stay.
Charles
icon-閒暇
閒暇
4.0
/10
36 幾週前評論

Expedia Group verified review

While the room was clean and comfortable, any amenities were severely lacking. There were no hand towels nor facial tissues. Even though the room had a kitchenette, there were no plates nor pots or pans. They said they don’t provide them any more, even for a charge. The front desk was closed at 9 am when I wanted to check out. The cleaning staff told me the office doesn’t open until 10. I left my room keys with the cleaning staff
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Justine
icon-閒暇
閒暇
10.0
/10
37 幾週前評論

Expedia Group verified review

The staff was amazing
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