Parking chaotic as it's not monitored for non-resident use and spaces are not clearly marked as reserved. Some rooms are only accessible by a tortuous set of narrow stairs not ideal for anyone but the fitest and most agile! Staff were excellent in helping find us an alternative room, however.

Great location, on street parking cheaper than parking outside hotel, no distance between both

Room was immaculate. Staff were very attentive and knowledgeable.

Be

Excellent accommodation, staff were helpful and friendly. Great value for money. Excellent breakfast too.

very good location in town & near train & bus station. Old building that they are trying to keep going. May get hot in summer (as no air con in bedrooms & windows don't open much) Our "standard room" was inward facing with horrible view of other hotel store rooms.

Staff are lovely, great location and food was delicious

Was really pleasantly surprised at the quality of this property for the price we paid, recently decorated large comfy room at the front of the property and a very good sized bathroom. One member ofcstaff stands out (sadly didng get his name) who on checkin facilitated a room change 120 to 118, as original room overlooked a noisy kitchen. One point to note, take an eye mask, rooms have a very bright ceiling light for smoke/fumes detector that you cant turn off.

Perfectly nice hotel, but don’t get a room next to the lift shaft - it makes a hell of a noise every time the lift goes up and down. It tears through the bedroom like nails on a blackboard. Regularly through the night, and by morning it was almost every minute or two. I was in room 112 - if you’re offered that room, ask them to move you.

Busy Friday n Saturday very nosie

Lovely room and welcoming staff. Fish smell in bar restaurant is off putting, cant smell in the roomsbut makes sitting for a drink unpleasant

We felt the room was too small and the floor uneven, trip hazard. Staff were Great. Bathroom great. Could do with a bigger louge area.

Great location, friendly staff, nice room, good breakfast

Room spotless and the staff were friendly and courteous

Staff were warm & welcoming; room spotless & comfortable.

Everything!

Clean, great

The staff were friendly and welcoming. The hotel beautifully decorated, no grot in this establishment. Our room was very clean and the bedding and towels were top quality. The hotel is basically across the road from Betty’s right in the middle of Harrogate so it is perfectly situated. You won’t need your car at all once you have parked it. There are parking bays outside the hotel which are numbered and you pay for your bay which is £15 for a day. We booked breakfast once we were there as our plans had changed. Breakfast was pleasant. The bacon was superb. Breakfast was £13 a head. We had cocktails in the bar in the evening and everything was reasonably priced and the staff were pleased to help you choose a drink. I had some slight adaptations to the cocktails because I am diabetic and the two bartenders were knowledgeable/kind. We didn’t eat in the hotel because we had already booked the Ivy for lunch and a different restaurant for the evening but we wish we hadn’t arranged the evening restaurant and had instead eaten in the hotel. We will definitely visit again and eat in the hotel next time. In the hotel, especially the bar there was a nice mix of ages no children just adults. The only downfall for me was that there wasn’t a bath in our room. I particularly wanted a bath and I had put that as a request but non were available. The height of a hotel stay is having a bath where you are not disturbed… I would recommend this hotel. Thank you for a well needed break.

Room was clean and staff friendly but dont book a room at rear of hotel .very nousy from 6am onwards as this rd is used to sevice the hotel and several other businesses . Rooms have original sinhle glazed windows whuch do not stop noise

Clean room friendly and helpful staff parking is hit and missy.. shower was poor though no pressure didn’t feel refreshed or clean