The Waterside Inn

探索 The Waterside Inn
8.6
非常好
來自 1,159 則評論
清潔度

8.8

房間舒適度

8.8

服務與設施

8.6

旅行者評論 The Waterside Inn

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Verified traveler
icon-與親友同行 家庭
與親友同行 家庭
10.0
/10
105 幾週前評論

Hotels.com verified review

可以免費停車,離湖邊很近,景色不錯,我們住兩房有廚房的大房間,物超所值,很滿意。
Siu Yin
icon-與伴侶同行
與伴侶同行
8.0
/10
125 幾週前評論

Hotels.com verified review

地方位置很好,境觀優美。 按金比較貴及沒有在退房之後立即取消。
Jason
10.0
/10
13 幾週前評論

Hotels.com verified review

Great place to stay. Room was huge. Nice little area with several restaurants and close to the waterfront. Train station is within walking distance
Nicole
10.0
/10
13 幾週前評論

Expedia Group verified review

Great place to walk the waterfront and wonderful restaurants nearby
Shanta
10.0
/10
13 幾週前評論

Expedia Group verified review

The location was perfect, there were many things to see, do, and eat within a very close proximity.
Carol
10.0
/10
14 幾週前評論

Hotels.com verified review

Excellent stay as always.
Elena
6.0
/10
14 幾週前評論

Expedia Group verified review

I am giving this hotel 3 stars because I was not informed that the hotel was undergoing renovations. The balcony window in my room was completely covered by a tarp blocking the view and making the room feel dark and closed in. Other than that the room was clean and comfortable. Better communication about the renovations would have made the experience much better.
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James
10.0
/10
14 幾週前評論

Expedia Group verified review

Clean room, modern..nice view
Iryna
6.0
/10
14 幾週前評論

Expedia Group verified review

Good option for short stay for a night. Convenient location.
Steven
8.0
/10
14 幾週前評論

Expedia Group verified review

Very well located
Nasreen
10.0
/10
14 幾週前評論

Expedia Group verified review

Cleanroom, amenities, staff, the view of Lake Ontario from the balcony.
Richard
2.0
/10
15 幾週前評論

Expedia Group verified review

Unfortunately, I cannot recommend this hotel after the way they handled a genuine medical emergency. I had booked two nights for $535, but while travelling to the hotel, my 15-year-old son suffered an allergic reaction that required us to go to the nearest hospital emergency department. By the time I contacted the hotel, the cancellation deadline had passed, and they chose to keep the full $535. I understand that cancellation policies exist. However, given the circumstances, they could have offered a credit, refunded one night, or made some other reasonable accommodation. What makes this especially frustrating is that I had stayed here several times before and considered it my go-to hotel because of its convenient access to the GO train and Toronto. I have operated my own successful business since 1994, and I believe this was an extremely poor customer-service decision. They kept the $535, but in doing so, they lost a repeat customer and any future referrals I might have made. Sometimes following a policy may protect one transaction, but showing compassion and flexibility protects a long-term customer relationship. In this case, the hotel chose the transaction.
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Lee-Ming
2.0
/10
15 幾週前評論

Expedia Group verified review

Poor maintenance
Eldon
8.0
/10
15 幾週前評論

Expedia Group verified review

Great sized room
MR P L
8.0
/10
15 幾週前評論

Hotels.com verified review

The room, 2 bed suite, was nice, clean with balcony looking over the marina. We had advised of only 2 persons. the suite could accommodate up to 6. Not sure if this was reason but kitchen was poorly equipped and may be utensils had been removed for our stay. Why would utensils be removed? The public areas were clean, but lacking any facilities of any kind. No vending facilities a surprise considering no restaurant facilities. It should be pointed out that many coffee shops etc. within 5 mins. walk. No local tourist information available in the form of leaflets. One request for information was directed to reception desk who advised us to consult internet. Staff, with odd exception, were helpful but 'surly'. did not appear to be very happy in there work. The reception desk was lacking in customer service skills, not happy and did not portray a pleasing attitude to customers. Despite the apparent negative comments, we would use the hotel again if in the area.
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Mark
10.0
/10
15 幾週前評論

Expedia Group verified review

Perfect
Eric
icon-與親友同行 家庭
與親友同行 家庭
10.0
/10
15 幾週前評論

Hotels.com verified review

Very nice room Great price
Harjot
icon-與伴侶同行
與伴侶同行
10.0
/10
15 幾週前評論

Expedia Group verified review

Good
Kimberley
10.0
/10
15 幾週前評論

Expedia Group verified review

Great place to stay!
Gerald
icon-與伴侶同行
與伴侶同行
6.0
/10
15 幾週前評論

Expedia Group verified review

Maybe a little cleaner….more towels and check the soaps and other liquids…
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