Una pega sobre el personal del restaurante, la camarera se apresuraba demasiado en retirar la comida del buffet cuando todavía había personas almorzando. De hecho, nos retiró parte del postre cuando estábamos todavía eligiendo.

Great value, amazing staff, and fun entertainment! ​For the price, this hotel is a great option. Our rooms were perfectly clean, and the pool bar is excellent for a day in the sun with the kids. A huge special thanks to reception for moving us to a beautiful, quiet garden room after our first night to get away from the outside noise. We also loved the entertainment on a few of the nights; the magician was fantastic and kept us in the hotel after dinner. Would definitely stay again!

No complaints about the hotel or staff - pleasant and engaging holiday

Es un hotel 4 estrellas muy limpio el staff fantástico la comida un poco de lo mismo pero hay q recordar q de hechoel turismo británico es el mayormente de ve aqui pero por lo demás muy bien todo

Very fresh and modern hotel with good facilities and friendly staff

tutto buono ottima struttura e servizi

Hôtel bien situé pour les visites et pour les parcs d’attractions, proche des commerces restaurants et boutiques. Pour les fêtards boîte de nuit à disposition en bas de l’hôtel (pas terrible pour les touristes qui veulent dormir en paix) pensez à demander une chambre au calme autrement hôtel nickel.

Tout très bien sauf le personnel de la reception peu aimable et n'aide pas en cas de besoin!

Lovely stay at Alexande Gala. Room was spacious and clean. Plenty of space at the pool, although sadly some people would claim their spots early and not appear until the afternoon. Staff were friendly and helpful, had an issue with being overcharged on checkout but this was later resolved. Food was OK, a good range but not always to my taste or very warm. Spa was lovely on an overcast day. Central location, just off the beach. Plenty of bars and restaurants very nearby. Great spot to go for a walk to Costa Adeje or Los Cristianos. Only advice is to keep an eye on what you order, all purchases are added to your room and you pay at the end, you could easily overspend if you aren't careful.

Hotellet havde en rigtig god beliggenhed, men rengøringen af værelset var mangelfuld. Der blev kun skiftet håndklæder, mens badeværelset ikke blev gjort ordentligt rent. Derudover fungerede Wi-Fi ikke.

Great location. Very clean room. Staff very friendly. Food very beige and more 2/3* - as if the chef and his team have lost their enjoyment in cooking

La nourriture est médiocre. Le bruit est omniprésent dans tout l’hôtel. Impossible de dormir le soir entre les boîtes de nuit, les bars à l’extérieur et la musique, trop forte du mini disco et du spectacle, du soir, des odeurs d’œuf, pourris jusqu’à la réception du aux égouts, bref à éviter.

Wurde versucht ein minderwertiges abgewohntes Zimmer zu geben. Angeblich kein besseres Standartzimmer frei. Erst nach Weigerung einen Aufpreis für Club Alexandre zu zahlen, war dann doch ein besseres Zimmer frei. Auch dieses Zimmer hatte kleinere Mängel (kaputte Abfalleimer, Ameisen, etwas laut). Der russische Rezeptioniist verkauft einen für dumm und ist arogant. Hat wohl selbst auch wenig Entscheidungsbefugnis. Boden im Speisesaal ist unterirdisch, runtergefallenes wird während der Schicht nicht entfernt. Tische putzen sie mit immer demselben Lappen un Sprühflasche. Man darf nichts sagen, sonst wird man bei der Bedienung am Tisch und Buffet ignoriert.

Excellent staff - intermittent WiFi and one of the lifts broken all week

The staff were friendly and very helpful. Unfortunately, due to an issue with the booking, I did not receive the half-board option. I suspect this may have been related to Hotels.com rather than the hotel itself. The hotel amenities were good and the food was really enjoyable. We requested a quiet room and the hotel accommodated this, although the area can be quite busy at night so some noise was unavoidable. The location was very convenient, though walking around the area in the evenings sometimes felt a bit uncomfortable. There was also a locker in the room available for an extra fee. I had an issue with my luggage lock and the hotel staff helped resolve it, which I really appreciated. The evening shows were also a nice touch and added to the overall experience. Overall it is a comfortable hotel in a convenient location.

Clean room. Staff friendly. Good system you can book to your room. Nice grand lobby, good functions arcade rooms, children rooms. Few pools, park.

Je ne suis pas allée à la piscine

Sehr freundliches Personal.

Clean, excellent staff.

Chambre impeccable Merci pour la bouteille à notre arrivée Personnel souriant