Alexandre Gala飯店

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8.0
/10
非常好
共 318 則評論

客人对住宿的评价

Dan

10.0
/ 10
Great value, amazing staff, and fun entertainment! ​For the price, this hotel is a great option. Our rooms were perfectly clean, and the pool bar is excellent for a day in the sun with the kids. A huge special thanks to reception for moving us to a beautiful, quiet garden room after our first night to get away from the outside noise. We also loved the entertainment on a few of the nights; the magician was fantastic and kept us in the hotel after dinner. Would definitely stay again!
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Sarah

10.0
/ 10
Lovely stay at Alexande Gala. Room was spacious and clean. Plenty of space at the pool, although sadly some people would claim their spots early and not appear until the afternoon. Staff were friendly and helpful, had an issue with being overcharged on checkout but this was later resolved. Food was OK, a good range but not always to my taste or very warm. Spa was lovely on an overcast day. Central location, just off the beach. Plenty of bars and restaurants very nearby. Great spot to go for a walk to Costa Adeje or Los Cristianos. Only advice is to keep an eye on what you order, all purchases are added to your room and you pay at the end, you could easily overspend if you aren't careful.
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Kassime

10.0
/ 10
Clean room. Staff friendly. Good system you can book to your room. Nice grand lobby, good functions arcade rooms, children rooms. Few pools, park.
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在該地區
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Av. del Arquitecto Gomez Cuesta, 3, Playa de las Americas, Arona, Santa Cruz de Tenerife, Canary Islands, Spain, 38660

主要設施

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此住宿提供的设施
室外游泳池
池畔酒吧
射箭
檯球
遊戲室
兒童泳池
洗衣服務
停車處
行李寄存
電梯
花園
健康俱樂部
Alexandre Gala飯店位于阿罗纳地区/城市。 24小时前台随时为您服务,从入住到退房,或您需要的任何帮助。如果您还有其他需求,请随时联系前台,我们随时准备为您提供服务。
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Alexandre Gala飯店周圍有什麼

Av. del Arquitecto Gomez Cuesta, 3, Playa de las Americas, Arona, Santa Cruz de Tenerife, Canary Islands, Spain, 38660
發現更多地方
大廳 Alexandre Gala
大廳 2 Alexandre Gala

了解更多關於Alexandre Gala飯店

General
Near Water Sports Tenerife

Location
A stay at Alexandre Gala places you in the heart of Arona, within a 15-minute walk of Playa de las Américas and Siam Park. This family-friendly hotel is 1.9 mi (3 km) from Fañabé Beach and 3.8 mi (6.1 km) from El Duque Beach.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Veronicas Strip - 0.2 km / 0.2 mi
Troya Beach - 0.4 km / 0.3 mi
Playa de las Américas - 0.5 km / 0.3 mi
Torviscas Beach - 0.9 km / 0.5 mi
Magma Art and Congress Centre - 0.9 km / 0.6 mi
Siam Mall - 1 km / 0.6 mi
Bobo Beach - 1 km / 0.6 mi
Estadio Antonio Domínguez Alfonso - 1 km / 0.6 mi
Water Sports Tenerife - 1 km / 0.6 mi
Siam Park - 1.2 km / 0.8 mi
Quirónsalud Hospital Costa Adeje - 1.3 km / 0.8 mi
Central Park of Arona - 1.4 km / 0.9 mi
Golf Las Americas - 1.5 km / 0.9 mi
Arona Pyramid - 1.6 km / 1 mi
Parque Santiago 6 Shopping Center - 1.7 km / 1 mi

The nearest airports are:
Tenerife South Airport (TFS) - 17.6 km / 11 mi
La Gomera (GMZ) - 78.3 km / 48.6 mi

The preferred airport for Alexandre Gala is Tenerife South Airport (TFS).

Facilities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, a health club, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.

Business Facilities
Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Planning an event in Arona? This hotel has 323 square feet (30 square meters) of space consisting of a conference center and a meeting room. Self parking (subject to charges) is available onsite.

Dining
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar.

Rooms
Make yourself at home in one of the 308 air-conditioned rooms featuring minibars. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets.

Alexandre Gala飯店所有設施

住宿设施

  • 室外游泳池
  • 池畔酒吧
  • 射箭
  • 檯球
  • 遊戲室
  • 兒童泳池
泳池 Alexandre Gala
泳池
娛樂設施 Alexandre Gala
娛樂設施
健身中心 Alexandre Gala
健身中心
多功能廳 Alexandre Gala
多功能廳
公共空間 Alexandre Gala
公共空間

適合家庭的設施

  • 兒童泳池

食物和飲料

  • 池畔酒吧
  • 小吃店

要做的事情

  • 室外游泳池
  • 溫泉
  • 健康俱樂部
  • 花園
  • 圖書室
  • 三溫暖
  • 泳池日光躺椅

連接性

  • 免費 WiFi

一般的

  • 宴會
  • 停車處
  • 陽台

公共設施

  • 電梯
  • 停車服務
  • 無菸區
  • 保險箱

飯店服務

  • 洗衣服務
  • 多語言服務人員
  • 快速入住
  • 婚禮服務
  • 行李寄存
  • 行李員
  • 24 小時前台接待
  • 服務台

商務設施

  • 會議中心
  • 商務設施
  • 會議室

附近設施

  • 禮品店
  • 商店
  • 美髮沙龍
  • 自動櫃員機/銀行服務

體育和娛樂

  • 健身中心
  • 遊戲室
  • 檯球
  • 射箭

Alexandre Gala飯店住宿政策及一般資訊

重要提示
計劃在入住時間以外入住(例如清晨或深夜)?您可以直接與住宿安排!
  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25.
  • A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

入住/退房時間

入住:
14:00 - 00:00
退房
前 12:00

  • Covered self parking fee: EUR 10 per day
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: EUR 2.50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Not Allowed

Property does not require health documentation at check-in, Professional property host/manager, Beach nearby

一般資訊

熱門設施
入住/退房時間
从 14:00 - 00:00 - 到 12:00
Alexandre Gala飯店的可用房間
308
在Alexandre Gala飯店的樓層數
3
另一設施在Alexandre Gala飯店
兒童泳池, 池畔酒吧, 小吃店, 室外游泳池, 溫泉

Alexandre Gala飯店常見問題

正常入住和退房時間是Alexandre Gala飯店?
在Alexandre Gala飯店的標準入住時間從14:00 - 00:00開始最晚退房時間為前 12:00
What is the star rating of Alexandre Gala飯店?
Alexandre Gala飯店 is a 4.0-star hotel.
How many floors does Alexandre Gala飯店 have?
Alexandre Gala飯店 has 3 floors.
How many rooms are available at Alexandre Gala飯店?
Alexandre Gala飯店 has 308 rooms in total.
What do past guests say about Alexandre Gala飯店?
Alexandre Gala飯店 is well-known for its 清潔度, 地點, 服務與設施, as reviewed by verified Traveloka guests.

更多其他客人的評論Alexandre Gala飯店

8.0
非常好
來自 318 則評論
清潔度

8.4

房間舒適度

8.0

地點

8.4

服務與設施

8.2

排序方式
最相关
偏好設定
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旅行者評論 Alexandre Gala

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精選評論
Amanda
6.0
/10
13 幾週前評論

Expedia Group verified review

Negatives-Terrible noise pollution from nearby pubs & clubs until 5am. Our rooms 333 & 334 suffered damp bedding due to faulty air conditioning throughout our stay this also caused a musty smell and black mold was present around the unit and our room especially the bathroom-We quickly became ill. Some reception staff are quite rude and dismissive and don’t want to help resolve the issues, denying or using excuses for any issues we faced instead of trying to rectify them. The exception being Javier & Ekaterina who had good customer service & tried to help me resolve the issues I was facing even though they couldn’t. The bar staff are extremely rude and the quality of drinks and snacks is poor. We preferred a short walk to Dialprix Paradero supermarket to buy our drinks and snacks. They have a deli for sandwiches, boxed salads & coffees Hassle getting free €38 food credit due-had to email our proof to the hotel & Expedia helped Positives-the cleaning staff are fantastic and do a great job. The breakfast included with our stay was decent, and the catering staff were brilliant with my son’s coeliac and wheat allergy making sure he always had pancakes or omelette made fresh and free from contamination. The area around the hotel is quite grimy and feels unsafe. We were also warned by local shops to be cautious in this area. Overall- it wouldn’t be a hotel or area I would revisit, however a short trip to los Cristianos or Costa Adeje & you get a much nicer impression of Tenerife
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Christophe
8.0
/10
14 幾週前評論

Expedia Group verified review

Nous avons apprécié l'hôtel Alexandre Gala dans son ensemble, l'accueil, la restauration, l'emplacement de l'hôtel près de la plage et du centre ville de la troya mais également de las americas. Par contre en ce qui concerne la piscine nous n'y sommes pas allés car des 7h 30 le matin, les clients vont installer leur serviettes et le personnel de l'hôtel ne s'y oppose donc il y a beaucoup d'abus. Ce qui m'a le plus déplu c'est le non respect des touristes envers cette belle îles et leurs habitants. La ville remplies de détritus au petit matin. Cela est triste. La plupart de la jeunesse n'est malheureusement pas concerné par l'écologie lorsqu'il ne sont pas dans leur pays respectifs. Cette ville est très touristique...
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Catherine
icon-與兒童同行
與兒童同行
8.0
/10
16 幾週前評論

Expedia Group verified review

Hotel was good. Clean room daily and no problem getting sunbeds around the pool. Food was good with lots of choice in the restaurant. Really helpful staff on reception. No noise at all at night. Only reason I would not return is the close proximity to Veronicas and the rubbish and dodgy people that are in that area. I could not fault the hotel though and we enjoyed our stay.
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James
icon-與親友同行 與朋友同行
與親友同行 與朋友同行
6.0
/10
19 幾週前評論

Hotels.com verified review

Our arrival was positive with a clean reception and efficient staff. However, we had to explicitly ask for our promotional room credit, which had also been "conveniently" omitted from my parents' room when they checked in the day before. Once challenged, it was added, but it felt odd. The rooms were spacious but tired, and due to the staggered design, the "sea view" was only visible from one corner of the balcony, with the other facing the mountain. The pool area is very clean, though sunbed reserving is an annoying daily issue despite rules against it. The main pool is a uniform 6 feet deep, so take care with kids. While the salad bar and live-cooking stations were great, the hot buffet was disappointing, oily, and heavily stewed, with theme nights completely missing the mark. Standard drinks were good, but cocktails aren't worth paying extra for. Be careful with premium spirits; we ordered a familiar premium gin using our credit, it tasted completely wrong, and my wife was violently sick an hour later. Staff work hard and a €5 tip goes a long way, but check-out was a letdown. We were abruptly told we owed money, only to find the bar had lumped all drinks onto one room and included charges from before we even checked in. Reception was blunt, refusing to help and telling us to sort it with the bar. Overall, track your bills closely.
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Javier
icon-與伴侶同行
與伴侶同行
6.0
/10
21 幾週前評論

Hotels.com verified review

Una pega sobre el personal del restaurante, la camarera se apresuraba demasiado en retirar la comida del buffet cuando todavía había personas almorzando. De hecho, nos retiró parte del postre cuando estábamos todavía eligiendo.
Dan
icon-與兒童同行
與兒童同行
10.0
/10
23 幾週前評論

Expedia Group verified review

Great value, amazing staff, and fun entertainment! ​For the price, this hotel is a great option. Our rooms were perfectly clean, and the pool bar is excellent for a day in the sun with the kids. A huge special thanks to reception for moving us to a beautiful, quiet garden room after our first night to get away from the outside noise. We also loved the entertainment on a few of the nights; the magician was fantastic and kept us in the hotel after dinner. Would definitely stay again!
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John
8.0
/10
23 幾週前評論

Expedia Group verified review

No complaints about the hotel or staff - pleasant and engaging holiday
Moreno
icon-業務 與兒童同行
業務 與兒童同行
8.0
/10
23 幾週前評論

Expedia Group verified review

Es un hotel 4 estrellas muy limpio el staff fantástico la comida un poco de lo mismo pero hay q recordar q de hechoel turismo británico es el mayormente de ve aqui pero por lo demás muy bien todo
Alex
icon-與伴侶同行
與伴侶同行
10.0
/10
24 幾週前評論

Expedia Group verified review

Very fresh and modern hotel with good facilities and friendly staff
RICCARDO
icon-與伴侶同行
與伴侶同行
8.0
/10
24 幾週前評論

Hotels.com verified review

tutto buono ottima struttura e servizi
Laurent
icon-與伴侶同行
與伴侶同行
8.0
/10
26 幾週前評論

Expedia Group verified review

Hôtel bien situé pour les visites et pour les parcs d’attractions, proche des commerces restaurants et boutiques. Pour les fêtards boîte de nuit à disposition en bas de l’hôtel (pas terrible pour les touristes qui veulent dormir en paix) pensez à demander une chambre au calme autrement hôtel nickel.
Raphaël Nicolas
6.0
/10
27 幾週前評論

Expedia Group verified review

Tout très bien sauf le personnel de la reception peu aimable et n'aide pas en cas de besoin!
Sarah
icon-
10.0
/10
28 幾週前評論

Expedia Group verified review

Lovely stay at Alexande Gala. Room was spacious and clean. Plenty of space at the pool, although sadly some people would claim their spots early and not appear until the afternoon. Staff were friendly and helpful, had an issue with being overcharged on checkout but this was later resolved. Food was OK, a good range but not always to my taste or very warm. Spa was lovely on an overcast day. Central location, just off the beach. Plenty of bars and restaurants very nearby. Great spot to go for a walk to Costa Adeje or Los Cristianos. Only advice is to keep an eye on what you order, all purchases are added to your room and you pay at the end, you could easily overspend if you aren't careful.
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shukria
icon-與親友同行 家庭
與親友同行 家庭
6.0
/10
29 幾週前評論

Hotels.com verified review

Hotellet havde en rigtig god beliggenhed, men rengøringen af værelset var mangelfuld. Der blev kun skiftet håndklæder, mens badeværelset ikke blev gjort ordentligt rent. Derudover fungerede Wi-Fi ikke.
K
icon-與親友同行 家庭
與親友同行 家庭
6.0
/10
30 幾週前評論

Hotels.com verified review

Great location. Very clean room. Staff very friendly. Food very beige and more 2/3* - as if the chef and his team have lost their enjoyment in cooking
Cedric
icon-與親友同行 家庭
與親友同行 家庭
2.0
/10
30 幾週前評論

Hotels.com verified review

La nourriture est médiocre. Le bruit est omniprésent dans tout l’hôtel. Impossible de dormir le soir entre les boîtes de nuit, les bars à l’extérieur et la musique, trop forte du mini disco et du spectacle, du soir, des odeurs d’œuf, pourris jusqu’à la réception du aux égouts, bref à éviter.
Claudia
icon-
6.0
/10
30 幾週前評論

Expedia Group verified review

Wurde versucht ein minderwertiges abgewohntes Zimmer zu geben. Angeblich kein besseres Standartzimmer frei. Erst nach Weigerung einen Aufpreis für Club Alexandre zu zahlen, war dann doch ein besseres Zimmer frei. Auch dieses Zimmer hatte kleinere Mängel (kaputte Abfalleimer, Ameisen, etwas laut). Der russische Rezeptioniist verkauft einen für dumm und ist arogant. Hat wohl selbst auch wenig Entscheidungsbefugnis. Boden im Speisesaal ist unterirdisch, runtergefallenes wird während der Schicht nicht entfernt. Tische putzen sie mit immer demselben Lappen un Sprühflasche. Man darf nichts sagen, sonst wird man bei der Bedienung am Tisch und Buffet ignoriert.
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Anthony
6.0
/10
32 幾週前評論

Hotels.com verified review

Excellent staff - intermittent WiFi and one of the lifts broken all week
Prasad
icon-與親友同行 家庭
與親友同行 家庭
6.0
/10
33 幾週前評論

Hotels.com verified review

The staff were friendly and very helpful. Unfortunately, due to an issue with the booking, I did not receive the half-board option. I suspect this may have been related to Hotels.com rather than the hotel itself. The hotel amenities were good and the food was really enjoyable. We requested a quiet room and the hotel accommodated this, although the area can be quite busy at night so some noise was unavoidable. The location was very convenient, though walking around the area in the evenings sometimes felt a bit uncomfortable. There was also a locker in the room available for an extra fee. I had an issue with my luggage lock and the hotel staff helped resolve it, which I really appreciated. The evening shows were also a nice touch and added to the overall experience. Overall it is a comfortable hotel in a convenient location.
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Kassime
icon-與親友同行 家庭
與親友同行 家庭
10.0
/10
34 幾週前評論

Hotels.com verified review

Clean room. Staff friendly. Good system you can book to your room. Nice grand lobby, good functions arcade rooms, children rooms. Few pools, park.
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