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- Hotel in Alexandre Gala
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Alexandre Gala
Hotels
7.8
/10
Pleasant
199 reviews
What Guests Say About Their Stay
Anthony
10.0
/ 10
Everything was great however no clear indication of what food and drinks where in the all inclusive package outside of the dinning hall.
Mr PAUL
10.0
/ 10
Anybody reading this take stock, booked this hotel on a quick break to Tenerife. The hotel was excellent,
Location walking distance to beach, shopping, restaurants.
Management were very professional, polite, helpful.
Catering staff took pride in their hospitality making sure food was presented and cooked to a high standard
Cleaning staff who were always extremely busy in hotel and accommodation, pool and bar deserved a special mention.
35 years travelling hotels with business and pleasure, far more than most people could imagine this hotel provides everything you need.
Some major chain hotels in uk could do with a week holiday here to understand customer focus.
Thank you I will return.
Sharsha Raeeza
10.0
/ 10
Had a very pleasant stay here. The staff have been very kind and even gave me a bottle of fizz to celebrate my birthday.
Everything is pretty much walkable. Only a couple of issues, the music from Veronica’s blares at silly o’clock in the morning, you have to pay for drinks (even water) when you have half board (dinner/lunch). The waiters can just rush you when you have either just sit down or are mid mouthful. Other than that, first time solo travelling and i felt very safe and very frequently people!
In the Area
See Map
Av. del Arquitecto Gomez Cuesta, 3, Playa de las Americas, Arona, Santa Cruz de Tenerife, Canary Islands, Spain, 38660
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Read More
Available Room Types in Alexandre Gala
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What's around Alexandre Gala
Av. del Arquitecto Gomez Cuesta, 3, Playa de las Americas, Arona, Santa Cruz de Tenerife, Canary Islands, Spain, 38660
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Discover More About Alexandre Gala
Location
Alexandre Gala is located in area / city Arona.
About Alexandre Gala
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Alexandre Gala exclusively for you.
Enjoy luxurious treats and incomparable experience by staying at Alexandre Gala.
All facilities in Alexandre Gala
Others
Things to Do
- Shops
- Hot tub
- Outdoor pool
- Spa
- Health club
- Garden
- Library
- Sauna
- Pool sun loungers
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Express check-in
- Wedding service
- Luggage storage
- Porter
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Elevator
- Restaurant
- Smoke-free area
- Safety deposit box
Business Facilities
- Meeting facilities
- Conference room
- Conference center
- Business center
- Conference rooms
General
- Parking
- Banquet
- Parking (surcharge)
- Terrace
Food and Drinks
- Bar
- Poolside bar
- Snack bar
Nearby Facilities
- Souvenir shop
- Hair salon
- ATM/Banking
Sports and Recreations
- Fitness center
- Game room
- Billiard
Family-friendly Facilities
- Children pool
Connectivity
- Free WiFi
Accommodation Policy & General Information in Alexandre Gala
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Covered self parking fee: EUR 10 per day
- Late check-out is available for a fee (subject to availability)
- In-room safe fee: EUR 2.50 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Check-in/Check-out Time
Check-in:
14:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 14:00 - 00:00 - to 12:00 |
Available rooms at Alexandre Gala | 308 |
Number of floors in Alexandre Gala | 3 |
Another facilities in Alexandre Gala | Shops, Hot tub, Outdoor pool, Spa, Health club |
Frequently asked question in Alexandre Gala
What are available facilities at Alexandre Gala?
There are top facilites at Alexandre Gala such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Alexandre Gala?
The standard check-in time at Alexandre Gala is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00
What is the star rating of Alexandre Gala
Alexandre Gala has a 4.0-star rating.
How many floors does Alexandre Gala have?
Alexandre Gala has 3.
How many rooms are available at Alexandre Gala
Alexandre Gala has 308.
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More Reviews from Other Guests in Alexandre Gala
Overall Ratings & Reviews Alexandre Gala
Other sources (199)
7.8
Pleasant
From 199 reviews
Cleanliness
8.0
Room Comfort
7.8
Location
8.4
Service and Facilites
8.0
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Alexandre Gala
Number of reviews per page
20
40
Top reviews
Bartlomiej
Friends and Family
8.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
The hotel was really good..
Perfect location, walking distance to restaurant, shops and beach..
Lovel spa and great pool area..
I spent a week with my daughter at Alexandre Gala and we liked it..
Just one think what i didn't like its the breakfast, and coffee ..but that's just my opinion..
I recommended the hotel and i will gladly come back.
Thank you for the good time...
Read More
Anthony
Friends and Family
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Everything was great however no clear indication of what food and drinks where in the all inclusive package outside of the dinning hall.
debbie
Leisure with Partner
8.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Check in/out easy. The hotel is very nice, great pool area. Enjoyed the spa. Half board was a bonus…I didn’t know I booked that option…saved a lot of money on food! Beds are harder, room cleaned everyday, coffeemaker in room.
Mr PAUL
10.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
Anybody reading this take stock, booked this hotel on a quick break to Tenerife. The hotel was excellent,
Location walking distance to beach, shopping, restaurants.
Management were very professional, polite, helpful.
Catering staff took pride in their hospitality making sure food was presented and cooked to a high standard
Cleaning staff who were always extremely busy in hotel and accommodation, pool and bar deserved a special mention.
35 years travelling hotels with business and pleasure, far more than most people could imagine this hotel provides everything you need.
Some major chain hotels in uk could do with a week holiday here to understand customer focus.
Thank you I will return.
Read More
Paul
Friends and Family
10.0
/10
Reviewed 30 week(s) ago
Hotels.com verified review
Great hotel
Sharsha Raeeza
Leisure
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Had a very pleasant stay here. The staff have been very kind and even gave me a bottle of fizz to celebrate my birthday.
Everything is pretty much walkable. Only a couple of issues, the music from Veronica’s blares at silly o’clock in the morning, you have to pay for drinks (even water) when you have half board (dinner/lunch). The waiters can just rush you when you have either just sit down or are mid mouthful. Other than that, first time solo travelling and i felt very safe and very frequently people!
Read More
Juraj
6.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
overal it was clean, great location and staf was very friendly no problem there, however must point few issues not much food choices very repetitive, tv exploaded in middle of the night sorted next day t bff tho but was not pleasant experince, 3days room not claned despite having “please clean my room sign” on the door and going out, getting to the room is not convinient, all rooms are with balcony but noone tells you prior booking your is on the ground with option to upgrade. at dinner time even water costs 2,50€ as thre is no jar or dispenser available.
Read More
tommy
Leisure
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
The cleaning of the room each morning and loved how they made our beds and cleaned our bathroom but their was one thing that was not good and it was the night club every night till four in the morning. Did not get much sleep apart from that our stay was lovely and would return again thank you
Susan
8.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
The hotel had everything you could want for a holiday. I asked for a quiet room and was upgraded to a superior room. One of the female bar staff (entertainment bar)was quite surly.
The toilet in the bathroom was a little too low which could present a problem for the elderly with mobility problems.
John
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Brilliant hotel
Daniel
Leisure
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Fantastic location, staff friendly and perfect sleep
Vanessa
8.0
/10
Reviewed 43 week(s) ago
Hotels.com verified review
The Hotel is Ok, the staff are excellent.
Rooms good. Gym - old and not well looked after and doesn't open until 10 am! The pool area is lovely BUT people putting towels on sunbeds nd not turning up till after midday is a big issue. Kids in the whirlpool, means the adults don't get a look in! I know not the hotel's thought but I think it needs to be managed better.
half board is OK. Food is average to OK , the staff serving the food really nice, but the guys doing the tables with drinks, clearing etc, very rude, no one welcomes you and gives you a table, but if you sit at a table the guys don't like it, they wave their arms and tell you to move ! even if you have your food in front of you.
Read More
david
10.0
/10
Reviewed 46 week(s) ago
Hotels.com verified review
A little issue on check in but that was 100% MY fault. I found all the staff to be polite and professional. Room was good and well maintained. Pool area also well maintained. All in all a nice hotel and if i was ever in that area again wouldn't hesitate to stay.
Donna
10.0
/10
Reviewed 53 week(s) ago
Hotels.com verified review
Fab hotel my 3rd visit here now and hopefully going bk in January xxx
Verified traveler
Friends and Family
8.0
/10
Reviewed 54 week(s) ago
Hotels.com verified review
Très bon séjour en famille. Insonorisation un peu faible, personnels très gentils. Thème pour les repas change tous les jours. À conseiller
Jaeme
Leisure with Partner
6.0
/10
Reviewed 56 week(s) ago
Expedia Group verified review
Bedding was dirty when arrived.
They need more security features around the hotel. No CCTV anywhere other than the reception.
We were moved rooms and the air con didn’t work.
Otherwise everything else was good. We would stay again but perhaps only for b&b
Verified traveler
Friends and Family
6.0
/10
Reviewed 56 week(s) ago
Hotels.com verified review
Was told we would have a room upgrade as im a platinum vip member of hotels.com but never had a room upgrade was told we would have 39 euro drink and food allowance didnt get that either was told hotel had aircon and it was red hot in there no aircon very uncomfortable not very pleased as i use this website once or twice a month
Read More
Leila Sadat
Leisure with Partner
10.0
/10
Reviewed 72 week(s) ago
Expedia Group verified review
Nice setting, excellent restaurant, friendly staff.
Conner
Leisure with Friends
8.0
/10
Reviewed 75 week(s) ago
Expedia Group verified review
Clean & Tidy
Helen
Leisure with Partner
10.0
/10
Reviewed 76 week(s) ago
Expedia Group verified review
Fabulous hotel!
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Alexandre Gala
Other sources (199)
7.8
Pleasant
From 199 reviews
Cleanliness
8.0
Room Comfort
7.8
Location
8.4
Service and Facilites
8.0
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Alexandre Gala
Number of reviews per page
20
40
Top reviews
Bartlomiej
Friends and Family
8.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
The hotel was really good..
Perfect location, walking distance to restaurant, shops and beach..
Lovel spa and great pool area..
I spent a week with my daughter at Alexandre Gala and we liked it..
Just one think what i didn't like its the breakfast, and coffee ..but that's just my opinion..
I recommended the hotel and i will gladly come back.
Thank you for the good time...
Read More
Anthony
Friends and Family
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Everything was great however no clear indication of what food and drinks where in the all inclusive package outside of the dinning hall.
debbie
Leisure with Partner
8.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Check in/out easy. The hotel is very nice, great pool area. Enjoyed the spa. Half board was a bonus…I didn’t know I booked that option…saved a lot of money on food! Beds are harder, room cleaned everyday, coffeemaker in room.
Mr PAUL
10.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
Anybody reading this take stock, booked this hotel on a quick break to Tenerife. The hotel was excellent,
Location walking distance to beach, shopping, restaurants.
Management were very professional, polite, helpful.
Catering staff took pride in their hospitality making sure food was presented and cooked to a high standard
Cleaning staff who were always extremely busy in hotel and accommodation, pool and bar deserved a special mention.
35 years travelling hotels with business and pleasure, far more than most people could imagine this hotel provides everything you need.
Some major chain hotels in uk could do with a week holiday here to understand customer focus.
Thank you I will return.
Read More
Paul
Friends and Family
10.0
/10
Reviewed 30 week(s) ago
Hotels.com verified review
Great hotel
Sharsha Raeeza
Leisure
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Had a very pleasant stay here. The staff have been very kind and even gave me a bottle of fizz to celebrate my birthday.
Everything is pretty much walkable. Only a couple of issues, the music from Veronica’s blares at silly o’clock in the morning, you have to pay for drinks (even water) when you have half board (dinner/lunch). The waiters can just rush you when you have either just sit down or are mid mouthful. Other than that, first time solo travelling and i felt very safe and very frequently people!
Read More
Juraj
6.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
overal it was clean, great location and staf was very friendly no problem there, however must point few issues not much food choices very repetitive, tv exploaded in middle of the night sorted next day t bff tho but was not pleasant experince, 3days room not claned despite having “please clean my room sign” on the door and going out, getting to the room is not convinient, all rooms are with balcony but noone tells you prior booking your is on the ground with option to upgrade. at dinner time even water costs 2,50€ as thre is no jar or dispenser available.
Read More
tommy
Leisure
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
The cleaning of the room each morning and loved how they made our beds and cleaned our bathroom but their was one thing that was not good and it was the night club every night till four in the morning. Did not get much sleep apart from that our stay was lovely and would return again thank you
Susan
8.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
The hotel had everything you could want for a holiday. I asked for a quiet room and was upgraded to a superior room. One of the female bar staff (entertainment bar)was quite surly.
The toilet in the bathroom was a little too low which could present a problem for the elderly with mobility problems.
John
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Brilliant hotel
Daniel
Leisure
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Fantastic location, staff friendly and perfect sleep
Vanessa
8.0
/10
Reviewed 43 week(s) ago
Hotels.com verified review
The Hotel is Ok, the staff are excellent.
Rooms good. Gym - old and not well looked after and doesn't open until 10 am! The pool area is lovely BUT people putting towels on sunbeds nd not turning up till after midday is a big issue. Kids in the whirlpool, means the adults don't get a look in! I know not the hotel's thought but I think it needs to be managed better.
half board is OK. Food is average to OK , the staff serving the food really nice, but the guys doing the tables with drinks, clearing etc, very rude, no one welcomes you and gives you a table, but if you sit at a table the guys don't like it, they wave their arms and tell you to move ! even if you have your food in front of you.
Read More
david
10.0
/10
Reviewed 46 week(s) ago
Hotels.com verified review
A little issue on check in but that was 100% MY fault. I found all the staff to be polite and professional. Room was good and well maintained. Pool area also well maintained. All in all a nice hotel and if i was ever in that area again wouldn't hesitate to stay.
Donna
10.0
/10
Reviewed 53 week(s) ago
Hotels.com verified review
Fab hotel my 3rd visit here now and hopefully going bk in January xxx
Verified traveler
Friends and Family
8.0
/10
Reviewed 54 week(s) ago
Hotels.com verified review
Très bon séjour en famille. Insonorisation un peu faible, personnels très gentils. Thème pour les repas change tous les jours. À conseiller
Jaeme
Leisure with Partner
6.0
/10
Reviewed 56 week(s) ago
Expedia Group verified review
Bedding was dirty when arrived.
They need more security features around the hotel. No CCTV anywhere other than the reception.
We were moved rooms and the air con didn’t work.
Otherwise everything else was good. We would stay again but perhaps only for b&b
Verified traveler
Friends and Family
6.0
/10
Reviewed 56 week(s) ago
Hotels.com verified review
Was told we would have a room upgrade as im a platinum vip member of hotels.com but never had a room upgrade was told we would have 39 euro drink and food allowance didnt get that either was told hotel had aircon and it was red hot in there no aircon very uncomfortable not very pleased as i use this website once or twice a month
Read More
Leila Sadat
Leisure with Partner
10.0
/10
Reviewed 72 week(s) ago
Expedia Group verified review
Nice setting, excellent restaurant, friendly staff.
Conner
Leisure with Friends
8.0
/10
Reviewed 75 week(s) ago
Expedia Group verified review
Clean & Tidy
Helen
Leisure with Partner
10.0
/10
Reviewed 76 week(s) ago
Expedia Group verified review
Fabulous hotel!
Number of reviews per page
20
40