Alexandre Gala

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8.0
/10
Very Good
300 reviews

What Guests Say About Their Stay

Sarah

10.0
/ 10
Lovely stay at Alexande Gala. Room was spacious and clean. Plenty of space at the pool, although sadly some people would claim their spots early and not appear until the afternoon. Staff were friendly and helpful, had an issue with being overcharged on checkout but this was later resolved. Food was OK, a good range but not always to my taste or very warm. Spa was lovely on an overcast day. Central location, just off the beach. Plenty of bars and restaurants very nearby. Great spot to go for a walk to Costa Adeje or Los Cristianos. Only advice is to keep an eye on what you order, all purchases are added to your room and you pay at the end, you could easily overspend if you aren't careful.

Kassime

10.0
/ 10
Clean room. Staff friendly. Good system you can book to your room. Nice grand lobby, good functions arcade rooms, children rooms. Few pools, park.

Traian-Bogdan

10.0
/ 10
Second stay at Alexandre Gala and the services provided met expectations, making for a smooth and enjoyable stay. The food was good and well-prepared. The room was clean and comfortable, which added to the overall positive atmosphere. The staff were helpful and attentive, ensuring all needs were met. I would definitely recommend this hotel!
In the Area
See Map
Av. del Arquitecto Gomez Cuesta, 3, Playa de las Americas, Arona, Santa Cruz de Tenerife, Canary Islands, Spain, 38660

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Alexandre Gala is located in area / city Arona. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Alexandre Gala

Av. del Arquitecto Gomez Cuesta, 3, Playa de las Americas, Arona, Santa Cruz de Tenerife, Canary Islands, Spain, 38660
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Lobby Alexandre Gala
Lobby 2 Alexandre Gala

Discover More About Alexandre Gala

Location


Alexandre Gala is located in area / city Arona.

About Alexandre Gala

From business event to corporate gathering, Alexandre Gala provides complete services and facilities that you and your colleagues need.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

Not only located within easy reach of various places of interests for your adventure, but staying at Alexandre Gala will also give you a pleasant stay.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Enjoy luxurious treats and incomparable experience by staying at Alexandre Gala.

All facilities in Alexandre Gala

Bar, Cafe and Lounge Alexandre Gala
Bar, Cafe and Lounge
Swimming Pool Alexandre Gala
Swimming Pool
Entertainment Facility Alexandre Gala
Entertainment Facility
Fitness Center Alexandre Gala
Fitness Center
Functional Hall Alexandre Gala
Functional Hall

Hotel Services

  • Laundry service
  • Multilingual staff
  • Express check-in
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Outdoor pool
  • Spa
  • Health club
  • Garden
  • Library
  • Sauna
  • Pool sun loungers

Public Facilities

  • Elevator
  • Parking
  • Smoke-free area
  • Safety deposit box

Nearby Facilities

  • Gift shop
  • Shops
  • Hair salon
  • ATM/Banking

Sports and Recreations

  • Fitness center
  • Game room
  • Billiard
  • Archery

General

  • Banquet
  • Parking
  • Terrace

Business Facilities

  • Conference center
  • Business facilities
  • Conference rooms

Food and Drinks

  • Poolside bar
  • Snack bar

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Alexandre Gala

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 12:00
Available rooms at Alexandre Gala
308
Number of floors in Alexandre Gala
3
Another facilities in Alexandre Gala
Laundry service, Multilingual staff, Express check-in, Wedding service, Luggage storage

Frequently asked question in Alexandre Gala

What are available facilities at Alexandre Gala?
There are top facilites at Alexandre Gala such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Alexandre Gala?
The standard check-in time at Alexandre Gala is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00
What is the star rating of Alexandre Gala
Alexandre Gala has a 4.0-star rating.
How many floors does Alexandre Gala have?
Alexandre Gala has 3.
How many rooms are available at Alexandre Gala
Alexandre Gala has 308.
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More Reviews from Other Guests in Alexandre Gala

8.0
Very Good
From 300 reviews
Cleanliness

8.2

Room Comfort

8.0

Location

8.4

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
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Traveler Reviews Alexandre Gala

Number of reviews per page
20
40
Top reviews
Sarah
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Lovely stay at Alexande Gala. Room was spacious and clean. Plenty of space at the pool, although sadly some people would claim their spots early and not appear until the afternoon. Staff were friendly and helpful, had an issue with being overcharged on checkout but this was later resolved. Food was OK, a good range but not always to my taste or very warm. Spa was lovely on an overcast day. Central location, just off the beach. Plenty of bars and restaurants very nearby. Great spot to go for a walk to Costa Adeje or Los Cristianos. Only advice is to keep an eye on what you order, all purchases are added to your room and you pay at the end, you could easily overspend if you aren't careful.
Read More
shukria
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Hotellet havde en rigtig god beliggenhed, men rengøringen af værelset var mangelfuld. Der blev kun skiftet håndklæder, mens badeværelset ikke blev gjort ordentligt rent. Derudover fungerede Wi-Fi ikke.
K
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Great location. Very clean room. Staff very friendly. Food very beige and more 2/3* - as if the chef and his team have lost their enjoyment in cooking
Cedric
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

La nourriture est médiocre. Le bruit est omniprésent dans tout l’hôtel. Impossible de dormir le soir entre les boîtes de nuit, les bars à l’extérieur et la musique, trop forte du mini disco et du spectacle, du soir, des odeurs d’œuf, pourris jusqu’à la réception du aux égouts, bref à éviter.
Anthony
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Excellent staff - intermittent WiFi and one of the lifts broken all week
Prasad
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The staff were friendly and very helpful. Unfortunately, due to an issue with the booking, I did not receive the half-board option. I suspect this may have been related to Hotels.com rather than the hotel itself. The hotel amenities were good and the food was really enjoyable. We requested a quiet room and the hotel accommodated this, although the area can be quite busy at night so some noise was unavoidable. The location was very convenient, though walking around the area in the evenings sometimes felt a bit uncomfortable. There was also a locker in the room available for an extra fee. I had an issue with my luggage lock and the hotel staff helped resolve it, which I really appreciated. The evening shows were also a nice touch and added to the overall experience. Overall it is a comfortable hotel in a convenient location.
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Kassime
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Clean room. Staff friendly. Good system you can book to your room. Nice grand lobby, good functions arcade rooms, children rooms. Few pools, park.
Jonathan
icon-
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Clean, excellent staff.
John
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Ice hotel, pleasant staff and I appreciated the receptionist aocating
Rebecca
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Fabulous clean room, maybe offer more selection of teas. Friendly staff especially reception. Lovely clean pool area and everything easily accessible
Brandon
icon-Leisure
Leisure
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Room was very run down, balcony was very small. Food was edible but most of the hot food was cold. Gym in the spa was very old equipment, poor hygiene and not cleaned very often. Felt like I was totally ripped off staying here.
colin
icon-with Partner
with Partner
8.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Food very good
Jerome
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The property and room is very clean, well kept / managed. I recommend
Helen
icon-
8.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

A warm welcome, into a very inviting and classy Christmas decorated reception! Swift and easy check- in. The room was spacious and spotless with one of the best showers I’ve ever had !
Traian-Bogdan
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Second stay at Alexandre Gala and the services provided met expectations, making for a smooth and enjoyable stay. The food was good and well-prepared. The room was clean and comfortable, which added to the overall positive atmosphere. The staff were helpful and attentive, ensuring all needs were met. I would definitely recommend this hotel!
Read More
Adam
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Nice looking hotel inside and out. Good location. The spa is nice and massages good value. Natalia on reception is lovely, a real credit to your team. The food was nice and a great variety. Unfortunately let down by a few points - the dining hall is chaos. Poorly laid out. Often hard to find a cleared/clean table. Hard to get staffs attention for a drink in the dining hall. No irons are available for guests - we were told to use the laundry (fee). Found it unusual that the exact same drinks are served so differently for all inclusive / non all inclusive guests. For example, the exact same cocktails are served in nice glasses and with fruit decorations etc to paid guests but to all inclusive guests come in small basic glasses with no fruit etc. Another example, soft drinks are served in pint glasses with lemons for paying guests but plastic cups for all inclusive guests. It feels like all inclusive guests are penalised for some reason. Evening / bar snacks are almost non existent so fill up on dinner! Overall however - decent value for money.
Read More
Andriejus
icon-with Partner
with Partner
8.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Rooms needs refurbish
Deborah
icon-Leisure
Leisure
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Lovley hotel spotless food lovley excellent location will definatley return
Denise Margaret
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Clean lovely large room, staff were excellent very friendly and helpful. Would definitely stay in this beautiful hotel again.
Eileen
6.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

The flat was very nicely situated in the old town with the ability to get to all the sites and the many restaurants & bars. The flat its self was situated in the 7th floor of a 1950”s building with a very old fashion 2 person lift that did not work very well and at times not at all. The walk up 7 flights of stairs was very tiring after walking all day. The water pressure and hot water to the shower was again very hit & miss. The beds were comfortable, 3 doubles and 1 single room. Contact with the owner was very poor so our questions went unanswered.
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Number of reviews per page
20
40

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Others 4 Alexandre Gala

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.0
Very Good
From 300 reviews
Cleanliness

8.2

Room Comfort

8.0

Location

8.4

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Alexandre Gala

Number of reviews per page
20
40
Top reviews
Sarah
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Lovely stay at Alexande Gala. Room was spacious and clean. Plenty of space at the pool, although sadly some people would claim their spots early and not appear until the afternoon. Staff were friendly and helpful, had an issue with being overcharged on checkout but this was later resolved. Food was OK, a good range but not always to my taste or very warm. Spa was lovely on an overcast day. Central location, just off the beach. Plenty of bars and restaurants very nearby. Great spot to go for a walk to Costa Adeje or Los Cristianos. Only advice is to keep an eye on what you order, all purchases are added to your room and you pay at the end, you could easily overspend if you aren't careful.
Read More
shukria
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Hotellet havde en rigtig god beliggenhed, men rengøringen af værelset var mangelfuld. Der blev kun skiftet håndklæder, mens badeværelset ikke blev gjort ordentligt rent. Derudover fungerede Wi-Fi ikke.
K
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Great location. Very clean room. Staff very friendly. Food very beige and more 2/3* - as if the chef and his team have lost their enjoyment in cooking
Cedric
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

La nourriture est médiocre. Le bruit est omniprésent dans tout l’hôtel. Impossible de dormir le soir entre les boîtes de nuit, les bars à l’extérieur et la musique, trop forte du mini disco et du spectacle, du soir, des odeurs d’œuf, pourris jusqu’à la réception du aux égouts, bref à éviter.
Anthony
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Excellent staff - intermittent WiFi and one of the lifts broken all week
Prasad
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The staff were friendly and very helpful. Unfortunately, due to an issue with the booking, I did not receive the half-board option. I suspect this may have been related to Hotels.com rather than the hotel itself. The hotel amenities were good and the food was really enjoyable. We requested a quiet room and the hotel accommodated this, although the area can be quite busy at night so some noise was unavoidable. The location was very convenient, though walking around the area in the evenings sometimes felt a bit uncomfortable. There was also a locker in the room available for an extra fee. I had an issue with my luggage lock and the hotel staff helped resolve it, which I really appreciated. The evening shows were also a nice touch and added to the overall experience. Overall it is a comfortable hotel in a convenient location.
Read More
Kassime
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Clean room. Staff friendly. Good system you can book to your room. Nice grand lobby, good functions arcade rooms, children rooms. Few pools, park.
Jonathan
icon-
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Clean, excellent staff.
John
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Ice hotel, pleasant staff and I appreciated the receptionist aocating
Rebecca
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Fabulous clean room, maybe offer more selection of teas. Friendly staff especially reception. Lovely clean pool area and everything easily accessible
Brandon
icon-Leisure
Leisure
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Room was very run down, balcony was very small. Food was edible but most of the hot food was cold. Gym in the spa was very old equipment, poor hygiene and not cleaned very often. Felt like I was totally ripped off staying here.
colin
icon-with Partner
with Partner
8.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Food very good
Jerome
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The property and room is very clean, well kept / managed. I recommend
Helen
icon-
8.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

A warm welcome, into a very inviting and classy Christmas decorated reception! Swift and easy check- in. The room was spacious and spotless with one of the best showers I’ve ever had !
Traian-Bogdan
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Second stay at Alexandre Gala and the services provided met expectations, making for a smooth and enjoyable stay. The food was good and well-prepared. The room was clean and comfortable, which added to the overall positive atmosphere. The staff were helpful and attentive, ensuring all needs were met. I would definitely recommend this hotel!
Read More
Adam
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Nice looking hotel inside and out. Good location. The spa is nice and massages good value. Natalia on reception is lovely, a real credit to your team. The food was nice and a great variety. Unfortunately let down by a few points - the dining hall is chaos. Poorly laid out. Often hard to find a cleared/clean table. Hard to get staffs attention for a drink in the dining hall. No irons are available for guests - we were told to use the laundry (fee). Found it unusual that the exact same drinks are served so differently for all inclusive / non all inclusive guests. For example, the exact same cocktails are served in nice glasses and with fruit decorations etc to paid guests but to all inclusive guests come in small basic glasses with no fruit etc. Another example, soft drinks are served in pint glasses with lemons for paying guests but plastic cups for all inclusive guests. It feels like all inclusive guests are penalised for some reason. Evening / bar snacks are almost non existent so fill up on dinner! Overall however - decent value for money.
Read More
Andriejus
icon-with Partner
with Partner
8.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Rooms needs refurbish
Deborah
icon-Leisure
Leisure
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Lovley hotel spotless food lovley excellent location will definatley return
Denise Margaret
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Clean lovely large room, staff were excellent very friendly and helpful. Would definitely stay in this beautiful hotel again.
Eileen
6.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

The flat was very nicely situated in the old town with the ability to get to all the sites and the many restaurants & bars. The flat its self was situated in the 7th floor of a 1950”s building with a very old fashion 2 person lift that did not work very well and at times not at all. The walk up 7 flights of stairs was very tiring after walking all day. The water pressure and hot water to the shower was again very hit & miss. The beds were comfortable, 3 doubles and 1 single room. Contact with the owner was very poor so our questions went unanswered.
Read More
Number of reviews per page
20
40