員工非常友善，讓我們更喜歡這家度假村。房間乾淨整潔，海灘也是放鬆休閒的好去處。自助早餐人比較多，有時取餐有點不方便。總的來說，這裡似乎是個非常棒的度假勝地，尤其適合帶孩子的家庭。

My mom was happy celebrating birthday in shangrila al mactan. Good place to relax.

One of the best hotels in the country. Staffs are excellent, pools are awesome, the food are great. And the garden, feels like I'm in paradise! We'll definitely come back.

Shangrila is still the best resort in Cebu for us. All staff are friendly and nice. We were able to get an early check in and late check out. Food is really great! Kids had so much fun feeding the fishes and playing in the arcade.

They told us no late check out allowed but they advertised late check out.

Shangri-la still one of the finest hotels in Cebu.

Very crowded. it has lost its serenity from years back. not good for couples looking to get away. when you arrive there's a long wait at the check in. there is also a long wait to check out! The restaurant will never run out of crying babies. can't get a good spot at the pool and the beach without kids crying and running around. such a sad stay.